About the Role

If you’re looking to be a part of a dynamic team, highly analytical team and an opportunity to dive deep into projects surrounding product growth and market analytics, look no further. As our Business Analyst for the GoSend Seller & Business team, you’ll take the wheel in building the demand generation strategy for the product. Along with creating the acquisition and retention program, you'll also oversee the automated dashboard and reporting processes. In collaboration with the Product, Marketing, and Growth teams, you’ll utilize the business insights you uncover to provide these teams with data-driven, effective suggestions to foster growth for the platform. Your efforts will directly enhance the ease and accessibility of the on-demand logistic services we offer.

What You Will Do
  • Create and utilize dashboards to monitor GoSend Seller & Business Delivery performances
  • Uncover and compile business analysis to support and craft strategy of overall GoSend Seller & Business Delivery
  • Support the Business Development team with research to improve partners' performance
  • Analyze user behavior and craft user management strategy, including experimentation
  • What You Will Need
  • At least 1 year of experience as a business analyst
  • Proficiency in SQL, Microsoft Excel, Microsoft PowerPoint, and Tableau
  • Strong leadership, critical thinking, and communication skills to drive analysis and initiatives independently

  • About the Team

    Our GoSend Seller & Business Delivery team is based in Jakarta, Indonesia. We are a team that's driven by data and a passion for helping our key customers (Seller and Business) through GoSend API and GoSend Portal. Working alongside the product and marketing team, it's our job to remove as much friction as possible via the products and services we offer to focus on what they need to do. This is the spirit of "There is always a way (#PastiAdaJalan)" that embodies all of our GoTroops. We are the one who adds the final touch to the product to ensure the product is received well by our users. 

    This past year, we've focused heavily on acquisition, onboarding hundreds of e-commerce/marketplace businesses through GoSend API. Thousands of Sellers began using GoSend Portal in the past year, as well. With our acquisition targets met in full, we have our sights set on scaling up with our new expanded family of Sellers and Business Partners.

    As a team, we're concern with the growth of our key customers at the company and each other's personal and professional growth. In this "new normal" we live in, work from home has become commonplace for many of us. Our team is particularly keen on maintaining a healthy work-life balance (Netflix marathons, gift swaps, curhat sessions). So, while working hard, you will also have time to spend with yourself and your loved ones.

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    Gojek is a Super App. It’s one app for ordering food, commuting, digital payments, shopping, hyper-local delivery, and a dozen other products. It is Indonesia’s first and only decacorn. It's also the only Southeast Asian startup to be part of Fortune's list of 'Companies That Changed The World.

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