About the Role
As our Group Head of Product Management for our Groceries platform, you’ll be the main orchestrator of the Groceries team that works to build all our grocery delivery products for Gojek. You'll take the wheel in overseeing the team's Product Managers, and develop a product roadmap and conceptualize high-visibility prioritization frameworks that'll be the foundation of our nascent Groceries products. Working with several stakeholders (from merchant partners, various business leaders, and multiple platform teams within Gojek), you'll have direct accountability of Groceries' entire product strategy, and will constantly scout out new opportunities for product and platform capabilities. You will be the chief pilot of a diverse group of product managers stationed in different parts of this region, banding together to propel our Groceries platform to all corners of the globe.
What You Will DoDefine the long term roadmap for Groceries products and hold your team accountable for meeting all the milestonesBe outcome-driven: everything we do requires metrics, and you'll be expected to define, report and improve these metricsBe an effective leader who solves customer needsCollaborate with various stakeholders, including engineers, analysts, and leaders from different teams and functions; core stakeholders include: Fraud & Risk, Businesses Intelligence, Operations, Ops Platform, Merchants Platform, Marketplace Platform, Driver Platform, Globalization Platform, as well as other Product and Platform groupsManage and support Product Managers in your product group, providing them with guidance and mentorship to maximize their potentialRecruit, hire and train new team members as you grow your product areaContinue to strive for innovation; be aware of developments that are happening in your domain space, and build strategic third-party partnerships that'll give us a competitive edgeBe execution and delivery driven: We care about delivering solutions on time and on budget, and expect our product managers to be great at stakeholder management, prioritization and project management
What You Will NeedA Bachelor’s / Masters or an equivalent degree, preferably in engineering or management; at least 10 years of experience working as a product manager, including at least 4 years as a group lead managing other product managersSuccessful track record in planning, developing and executing strategy for multiple projects while collaborating cross-functionallyAbility to easily transition from high-level strategic thinking to creative and detailed executionSolid organizational, leadership, team-building, and mentorship experienceExperience working with distributed teams; fluency in English and a confident communicatorPassionate about customers, always bringing questions back to what will serve them bestAnalytical and data-driven; a love of digging into data to understand what’s happening and to define & measure success on every projectAn entrepreneurial attitude, and comfortable working in a complex and fast-paced environment
About the Team
Our Gojek Groceries team is a family of 60 talented humans spread out across India and Indonesia. We're made up of software engineers, product managers, designers and data scientists, and are a newly established vertical within the Gojek family that connects consumers with their favorite food merchants and stores. The goal of our team is simple: we want to make grocery shopping as easy as possible (you need only lift a finger!). Our team has our sights set on growing our Groceries platform into the largest and most preferred groceries service in Indonesia and beyond. Currently this group takes care of GoMart (B2C online grocery) and GoFresh (B2B online grocery) end-to-end, from demand to supply. Service Reliability is a part of the GoMart Product group that oversees GoMart's merchant partners, from their onboarding, solving their daily issues, and ensuring they have an exceptional experience using our platform.
As a team, we’re concerned not only with the growth of the company, but each other’s personal growth and well-being, too; we enjoy bonding over our shared love of good food, easy home recipes, and the best places to eat in our cities. When we aren't working, you'd probably find us catching up with each other over Zoom, binging the latest Netflix dramas, or cooking up a storm with fresh ingredients we ordered through Groceries ;)