About the Role
As a Group Product Manager for the Card Present Ecosystem, you’ll take the wheel in leading the Product Management team for multi acquiring services, applications management, and non payment terminals. You’ll oversee a diverse group of product managers stationed across various parts of this region, including Indonesia, Singapore, Thailand, Vietnam, and the Philippines. With full accountability of the overall card payments strategy, you’ll formulate and steer the long-term product roadmap, half-yearly OKRs, and strategic initiatives to ensure the team achieves the stipulated key business goals in a timely manner. You’ll also forge strong relations with various engineering and business leaders to drive optimized product delivery, and act as a mentor to your direct reports.
What You Will DoBuild, lead, coach, and inspire a high-performing, mission-driven product management teamFormulate the long-term product strategy, half yearly OKRs, and strategic initiatives to ensure delivery of key business goalsInfluence peers, stakeholders, and key executives through the use of data and logicOwn key results for your problem area, customer satisfaction, usability, on-time releases, and other critical metricsIdentify business opportunities and how to best support them with product and platform capabilitiesDevelop trusted relationships with engineering leaders, business leaders and stakeholders to drive optimized product deliveryStrong communication, listening, interpersonal, influencing, and negotiation skills; able to convey important messages in a clear and compelling mannerMentor direct reports, and lead by example
What You Will NeedAt least 10 or more years of successful product management experience in technology powered products, with strong experience in organizational leadership or management rolesStrong experience in card payments ecosystem, terminal management and banking integrations.Demonstrated experience with solving hard customer and business problems at scaleGlobal mindset with the ability to think about culture, language, and other aspects when putting the customer at the center of all outcomesStrong strategic planning and organizational skills; ability to lead a team across multiple locationsPassion for leading and developing direct reports; coaching & mentoring the them towards improving professional skill sets; ability to lead and influence direct reports remotely
About the Team
Our Payments team oversees GoPay (Southeast Asia’s fastest-growing consumer payments and financial services app), as well as Midtrans (one of Indonesia’s largest payment gateways), and Spots (Indonesia’s largest offline network for payments).
We've helped simplify payments for over 750,000 merchant partners, over 1,000,000 driver partners, and millions of customers - from the bike drivers down the street to your favorite Gorengan and Martabak stalls. But, the growth of Payments does not stop here. We are hungry for more. We intend to become the largest payment and financial services group in Southeast Asia. We are working on several projects now, including offline, NFC, key management, terminal management and banking integrations.
We’re a high-performing, tight-knit team who are committed to the growth of the company, as well as each other’s personal growths and wellbeing. Pre-Covid, factions of our team would enjoy catching up over a round of drinks after work. However, with WFH becoming more normalized, we've been sharing our favorite ways to prioritize a healthy work-life balance at home. Off-hours, you’d probably find us binging The Queen’s Gambit on Netflix, whipping up a loaf of sourdough bread, or trying our best to survive a HIIT workout on YouTube.