<div><b>Accountabilities:</b></div><div><br></div><div>- Contribute to engineering efforts from design to implementation and solve testing technical challenges around developer and engineering productivity and velocity.</div><div>- Influence and drive quality across teams, disciplines, and the organization</div><div>- Design and author test cases for unit, functional, performance, scalability and durability testing and security testing.</div><div>- Oversee automated tests integration to CI/CD Pipeline</div><div>- Analyze and decompose complex software systems and collaborate with cross-functional teams to influence design for testability.</div><div>- Review engineering technical design documents and requirements. Provide plan and strategy about how and where to build in testability</div><div>- Design and build advanced automated test and test infrastructure.</div><div>- Identify and assist to develop innovative tools, frameworks, automation, and utilities to increase velocity and quality standards.</div>

Accountabilities:

- Contribute to engineering efforts from design to implementation and solve testing technical challenges around developer and engineering productivity and velocity.
- Influence and drive quality across teams, disciplines, and the organization
- Design and author test cases for unit, functional, performance, scalability and durability testing and security testing.
- Oversee automated tests integration to CI/CD Pipeline
- Analyze and decompose complex software systems and collaborate with cross-functional teams to influence design for testability.
- Review engineering technical design documents and requirements. Provide plan and strategy about how and where to build in testability
- Design and build advanced automated test and test infrastructure.
- Identify and assist to develop innovative tools, frameworks, automation, and utilities to increase velocity and quality standards.


<li>A computer science background or equivalent experience</li><li>Experience in one or more of the following: test automation, refactoring code, test-driven development, build infrastructure, optimizing software, debugging, building tools and testing frameworks</li><li>Demonstrated “Developer Mindset” with “Test Mentality”</li><li>Experience in test integration with CI/CD pipeline</li><li>Experience in Whitebox/Blackbox testing</li><li>Experience working in an Agile Development Environment</li><li>Experience in Manual Testing and Bug Triage</li><li>Test Automation tool: Katalon, Appium, and xCode</li><li>Programming Language: Go, Python, Java, JavaScript</li><li>Web Services: JSON, REST, RPC, XML, GQL, gRPC</li><li>Database: RDBMS, NoSQL, and Caching Technologies such as PostgreSQL, MySQL, Redis, and/or Apsara DB.</li><li>Continuous test, integration, and deployment</li>

(E) Software Engineer-Engineering Productivity

(E&I) Software Engineer-Engineering Productivity

<div><span style="font-size: 16px">If you’re looking to be a part of a dynamic, highly-analytical team who enjoys building FinTech innovations, look no further. As a Software Engineer for Insurance team, you will be handed the reins in delivering values for the customers along with technical expertise for Gojek. Along with collaboration with the business and products, you will be in charge of system design and create technical solutions. Working closely with your engineering manager and engineers, you will even get to drive innovation to improve the engineering process. The cherry on top: you’ll get to be a part of a team that works to provide a secure and reliable payment ecosystem for all Gojek's merchants. The cherry on top: you’ll get to be a part of a team that works to create a real impact on the lives of millions in Southeast Asia.</span></div>

If you’re looking to be a part of a dynamic, highly-analytical team who enjoys building FinTech innovations, look no further. As a Software Engineer for Insurance team, you will be handed the reins in delivering values for the customers along with technical expertise for Gojek. Along with collaboration with the business and products, you will be in charge of system design and create technical solutions. Working closely with your engineering manager and engineers, you will even get to drive innovation to improve the engineering process. The cherry on top: you’ll get to be a part of a team that works to provide a secure and reliable payment ecosystem for all Gojek's merchants. The cherry on top: you’ll get to be a part of a team that works to create a real impact on the lives of millions in Southeast Asia.


<li>Translate GoFin’s goals into iterative MVPs, evaluate, and then refactor into a scalable and extensible design</li><li>Pair with team members on functional and nonfunctional requirements and spread design philosophy, goals and improvements to code quality across the team</li><li>Design and develop highly scalable, highly available, reliable, secure and fault-tolerant systems with minimal guidance</li><li>Collaborate with cross-functional teams (Product, DevOps, UX, Data Engineering, QA, etc) on planning and execution</li><li>Manage automated build/test/deployment environments</li><li>Continuously discover, evaluate, and implement new technologies to maximize <a href="http://development.deploying/" class="postings-link">development.Deploying</a>, monitoring, maintaining, and fixing products in production.</li>

<li>At least 7 years of relevant software development experience with products with hands-on experience in designing, developing, testing, and deploying applications for large-scale applications</li><li>Possess deep understanding in of Microservices (HTTP &amp; GRPC), programming language like Java, Golang, Ruby, Clojure (and a willingness to learn others)</li><li>Bonus consideration for&nbsp; experience with Spring boot, Hibernate, Postgresql, Kafka, Kubernetes, GCP &amp; DevOps: Gitlab CI, Terraform</li><li>Proficient in OOP, SQL, Design Patterns. Experience with functional programming is a plus</li><li>Possess data modeling experience in Relational and NoSQL databases</li><li>Able to implement Continuous Integration and Continuous Delivery. Well versed with Agile methodologies, TDD and Test Engineering and Automation</li><li>Able to design and implement low latency RESTful/GRPC services</li>

<div><b>About the Role</b></div><div><br></div><div>Fasten your helmet and climb aboard if you’re ready to be our Hanoi-based Managed Account Executive. Based in Hanoi, Vietnam, you will be an integral player of the Account Management Team within the larger Merchant team focusing on our GoFood business! The gist of your role will be to manage our top and most important accounts in GoFood as our Managed Account Executive. The cherry on top: you’ll get to be a part of a team that works tirelessly to provide the best experience for our partner merchants, keeping them happy, engaged, and informed! We are looking to hire a Managed Account Executive for Hanoi to look after our top local merchant partners.</div><div><br></div>

About the Role

Fasten your helmet and climb aboard if you’re ready to be our Hanoi-based Managed Account Executive. Based in Hanoi, Vietnam, you will be an integral player of the Account Management Team within the larger Merchant team focusing on our GoFood business! The gist of your role will be to manage our top and most important accounts in GoFood as our Managed Account Executive. The cherry on top: you’ll get to be a part of a team that works tirelessly to provide the best experience for our partner merchants, keeping them happy, engaged, and informed! We are looking to hire a Managed Account Executive for Hanoi to look after our top local merchant partners.



<li>Develop long-term relationships with a portfolio of major &amp; strategic merchants, lead engagement, provide best-fitted Gojek solutions that will generate sales, and enable the delivery of joint business plans/targets</li><li>Obtain an in-depth and robust understanding of both Gojek &amp; merchant’s business needs/issues</li><li>Develop end-to-end joint business plans, monitor merchant’s performance versus target, create sales forecast based on Gojek’s plans &amp; campaigns, assess competitive benchmarking, and anticipate potential business challenges</li><li>Involved in exciting internal projects to improve the overall merchant’s pain point</li><li>Take responsibility for all services that Gojek delivers to each account, and become the single point of contact from Gojek for engagement, project delivery &amp; troubleshooting efforts.&nbsp;</li><li>Perform competitive intelligence to ensure our promotion has competitive differentiation for Partner Merchants on GoFood</li><li>Working across functional units to tailor merchant-specific needs while driving ROI (e.g. customized reporting, API integrations, Gobiz troubleshooting)</li>

<li>Proven working experience in Account Management and/or Sales</li><li>Hold a bachelor's or master degree in marketing, management, or any other related fields</li><li>Experience delivering client-focused solutions to customer needs</li><li>Proven ability to manage multiple account projects at a time, while maintaining sharp attention to detail</li><li>Understanding technology, business, marketing, and innovation</li><li>Ability to work effectively with people at all levels in the organization</li><li>Solid experience with office software, particularly MS Excel</li><li>Excellent listening, negotiation, and presentation abilities</li>

<li>Identify business prospects and sell Tokopedia Marketing Solutions.</li><li>Build and maintain good relationships with business partners/clients.</li><li>Develop and execute strategies to help our partners achieve their business objectives.</li><li>Handle end to end client relationship - Intel gathering, pitching, tailor solutions, account management, and closing deals.</li><li>Identify opportunities to grow our business by having visibility into clients’ short/long term plans.</li><li>Responsible for account planning, building sales pipeline, and revenue forecast, and attain sales target.</li><li>Work closely with Optimization Managers to ensure delivery and optimizations of our deliverables are maximized for both client’s and Tokopedia’s best interest.</li><li>Collaborate with cross-functional teams (Product, Data Analyst, Measurement, Marketing, etc) in order to generate the best outcome for clients and Tokopedia.</li>

<li>Having strong interest and/or experience in account management, business development, and sales.</li><li>Bachelor degree and have minimal experience 1-2 years experience in related fields</li><li>Experience in Digital Media, Online Marketing, and Advertising is an advantage</li><li>Passionate problem-solving, proactive, and self-motivated</li><li>Results-oriented and comfortable to be working &amp; delivering against strict sales target</li><li>Have a natural liking to engage in conversations and building relationships with people.</li><li>Highly analytical and comfortable working with data and complex products/processes</li>

<div><b>About The Role</b></div><div><br></div><div>Mitra Tokopedia Bisnis (MTB) came as a solution by providing a platform for brands, distributors, retailers and aspiring retailers to connect and solve their supply chain challenges. Curating the platform for businesses-to-business needs allows for a broader supply chain views while acting as a one-stop go-to-market strategy for the brands, more efficient order processing &amp; customer management with more growth opportunities from new consumer base for the distributors, and finally more visibility and choices both in terms of products assortment and financing options for the retailers which opens the opportunity for greater turnover.</div><div><br></div><div>Mitra Tokopedia Bisnis Account Manager will be part of the Business Development team in charge of Seller &amp; Buyer (Brand &amp; Distributors) acquisition into the platform. This role will be involved in&nbsp; development process B2B market digitalization by providing complete product assortment with the right pricing and also conducting on the field education to offline and online SME/ commercial entities for them to grow their business.</div>

About The Role

Mitra Tokopedia Bisnis (MTB) came as a solution by providing a platform for brands, distributors, retailers and aspiring retailers to connect and solve their supply chain challenges. Curating the platform for businesses-to-business needs allows for a broader supply chain views while acting as a one-stop go-to-market strategy for the brands, more efficient order processing & customer management with more growth opportunities from new consumer base for the distributors, and finally more visibility and choices both in terms of products assortment and financing options for the retailers which opens the opportunity for greater turnover.

Mitra Tokopedia Bisnis Account Manager will be part of the Business Development team in charge of Seller & Buyer (Brand & Distributors) acquisition into the platform. This role will be involved in  development process B2B market digitalization by providing complete product assortment with the right pricing and also conducting on the field education to offline and online SME/ commercial entities for them to grow their business.


<li>Responsible in new seller and buyer acquisition, developing relationships with new clients &amp; fostering good working relationships</li><li>Delivering and monitoring individual business target&nbsp;</li><li>Maintaining relationships with existing business partner, understanding the needs of business partners as the primary point of contact and build long-term relationships with customers</li><li>Researching and recommending new opportunities, recommending profit &amp; service improvements for business process and platform development</li><li>Responsible for after-sales services</li><li>Maintaining documents needs with other internal stakeholders</li><li>Maintaining relationships with important clients by making regular visits or online calls.</li>

<li>Bachelor’s Degree from any major</li><li>At least 2 years of relevant experience, in business development, sales B2B or account management</li><li>Excellent Partner &amp; Stakeholder Management</li><li>Strong Strategic Business Acumen</li><li>Proven record of target achievement and sales skills</li><li>Strong communication and negotiation skills</li>

Account Manager (Mitra Tokopedia Business)

<div><b>About the Role </b></div><div><br></div><div>We are hiring for an Associate Accountant to be an integral part of India Finance Team who will be closely working with the team to complete audits required under various acts and various compliances in Direct taxation and Indirect Taxation on a timely basis. This role reports to the Manager, finance&nbsp; india.</div><div><br></div><div><br></div>

About the Role 

We are hiring for an Associate Accountant to be an integral part of India Finance Team who will be closely working with the team to complete audits required under various acts and various compliances in Direct taxation and Indirect Taxation on a timely basis. This role reports to the Manager, finance  india.




<li>Preparation of financials under International Financial Reporting Standards/  Indian Generally Accepted Accounting Principle (GAAP) / US GAAP</li><li>Coordinating with teams to provide the required data to statutory auditors / group auditors and working towards timely closure of audit</li><li>Timely preparation of Balance sheet schedules and expenses schedule and perform reconciliations and trend analysis on time to ensure that reported financials are correct</li><li>Assess the adequacy and relevance of internal control systems, policies and procedures; report on the extent of compliance with the same (Both SOX compliance and IFCoFR Compliance)</li><li>Ensure consistent and accurate application of the organization’s fixed asset policy</li><li>Manage Direct and Indirect tax compliance, reporting, and periodic filing works. Prepare all the tax calculations and estimates</li><li>Act as the key point of contact and support for our Direct and Indirect taxation matters and Liaise with tax authorities on various Direct and Indirect tax matters</li><li>Serve as subject matter /accounting expert for all payable functions (both vendor/employee payment)</li>

<li>Minimum of 5+ years of relevant professional experience and  must be a Chartered Accountant</li><li>Technically strong with solid knowledge in Indian Accounting Standards (IGAAP) and international Financial Reporting Standards (IFRS)</li><li>Technically strong with basic knowledge in Direct and Indirect tax compliance</li><li>Service-oriented and conscientious with attention to detail</li><li>Outgoing personality with excellent verbal &amp; written English communication skills, commitment to achieving results</li><li>Ability to effectively interact with internal/external customers and work well within a collaborative team environment</li>

<div><b>About the Team  </b></div><div><br></div><div>India Finance team, part of the is a team of 11 based in Bangalore, Indonesia. We manage end to end finance, accounting, compliance &amp; procurement of Indian subsidiary of Gojek.&nbsp;</div><div><br></div><div>As a team, we’re concerned with the growth of the company, and each other’s personal growth and well-being, too. We prioritize a healthy work-life balance and getting to know each other as friends more than just colleagues. Off hours, you’d find us bonding through virtual hangouts, most especially our virtual game nights involving real prizes that team members can win. If this sounds like a family you’d like to be a part of, we’ll save you a spot at the table.</div><div><br></div>

About the Team  

India Finance team, part of the is a team of 11 based in Bangalore, Indonesia. We manage end to end finance, accounting, compliance &amp; procurement of Indian subsidiary of Gojek. 

As a team, we’re concerned with the growth of the company, and each other’s personal growth and well-being, too. We prioritize a healthy work-life balance and getting to know each other as friends more than just colleagues. Off hours, you’d find us bonding through virtual hangouts, most especially our virtual game nights involving real prizes that team members can win. If this sounds like a family you’d like to be a part of, we’ll save you a spot at the table.



<li>Drive product vision and prioritize roadmap based on market opportunity to shape the future.</li><li>Create Product Requirement Documents (PRDs) with clarity on objective and execution details for all stakeholders.</li><li>Integrate usability studies, research, and market analysis into product requirements.</li><li>Launch product improvements on a regular basis, including improving the customer conversion funnel.</li><li>Measure key metrics that inform the success of products.</li><li>Monitor product implementation and ensure timely progress.</li><li>Establish a shared vision with all stakeholders to align the overall roadmap based on the priority and effort needed.</li>

<li>Up to 2 years of relevant experience, available for fresh graduates.</li><li>Problem solver with a clear structure and analytical skills.</li><li>Strong communication skills, both verbally and in writing.</li><li>Proactive to make things happen and critical in ensuring progress.</li><li>Degree in Computer Science, Engineering, or technical field is preferred.</li>

<div><b>About the Role</b></div><div><br></div><div>Fasten your helmet and climb aboard if you’re ready to be our District Operation Staff. In this role, you will be an integral player within the East Indonesia Region Team based in Balikpapan and working closely with the folks in Regional Strategy from HQ. You will be reporting directly to the District Operation Manager and focusing heavily on the supply management for Gojek, be in charge of the operational driver spectrum within the district level, which includes balancing supply and demand (BCR), utilizations, driver acquisitions, driver engagements, and solving driver problems on the field in efforts to enhance the lives and livelihoods of our driver-partners in the district, providing them with the attention, experience, and opportunities they deserve.&nbsp;</div><div><br></div><div><br></div>

About the Role

Fasten your helmet and climb aboard if you’re ready to be our District Operation Staff. In this role, you will be an integral player within the East Indonesia Region Team based in Balikpapan and working closely with the folks in Regional Strategy from HQ. You will be reporting directly to the District Operation Manager and focusing heavily on the supply management for Gojek, be in charge of the operational driver spectrum within the district level, which includes balancing supply and demand (BCR), utilizations, driver acquisitions, driver engagements, and solving driver problems on the field in efforts to enhance the lives and livelihoods of our driver-partners in the district, providing them with the attention, experience, and opportunities they deserve. 




<li>List, identify, and propose solutions to our driver partners' problems on the field and ensure their concerns are heard by following up with them</li><li>Manage driver community by doing a regular offline engagement (i.e. 'kopdar') as our way to inform, reach, and engage with driver-partners</li><li>Monitor personal metrics of engagement with driver-partners, propose activities/programs to increase the level of engagement and ensure all engagement programs are well executed and implemented</li><li>Handle driver support unit according to agreed operating office hours</li><li>Support implementation of Gojek's policies/programs by managing these changes&nbsp;&nbsp;</li><li>Monitor "Booking Completion Rate (BCR)" to ensure the operational activities run well at the district level</li><li>Coordinate with District Operations Manager for day-to-day escalated issues around driver service and customer service</li><div><br></div><div><br></div>

<li>At least 1 year of experience in the supply chain or operational field (fresh graduates with internship experience are welcome to apply!)</li><li>Strong analytical thinking and problem-solving skills to effectively resolve driver-related issues</li><li>Strong interpersonal skills in order to cater to and build relationships with various stakeholders</li><li>Excellent written &amp; verbal communication skills focused on improving collaboration, understanding, and information exchange across all stakeholders</li><li>Sharp attention to detail to increase productivity and reduce the likelihood of errors</li><li>Excellent planning and organizational abilities to ensure the district team is on track to achieve its goals</li><li>Basic data analysis skills with basic SQL understanding will be a plus point</li>

<div><b>About the Role </b></div><div><br></div><div>This position plays a crucial role in building Gojek's brand identity by bringing it to life, making it relevant, and approachable to the target audience. The ideal candidate for this role must have a deep understanding of the diverse consumer demographics across personal, collective, and cultural aspects. Their primary responsibility is to create a solid and robust brand plan that aligns with the company's growth objectives.</div><div>Coordination with stakeholders becomes a key strength to drive holistic brand campaigns. The successful candidate must be adept at orchestrating multiple stakeholders from different business units, corporate affairs, regional operations teams, and other departments as needed. Effective stakeholder coordination ensures that brand campaigns are aligned with the company's overall strategy and objectives.</div><div>As a brand representative, the person in this role must ensure that all campaign and activity outputs are of the highest quality, delivered on time, and completed. This involves closely monitoring and evaluating the brand's performance, making necessary adjustments to ensure that the brand remains competitive and engaging to the target audience.</div><div>In summary, the person responsible for building Gojek's brand must have a solid understanding of the target audience, be skilled in coordinating with stakeholders from various departments, and be committed to ensuring the brand remains competitive and engaging.</div><div><br></div><div><br></div>

About the Role 

This position plays a crucial role in building Gojek's brand identity by bringing it to life, making it relevant, and approachable to the target audience. The ideal candidate for this role must have a deep understanding of the diverse consumer demographics across personal, collective, and cultural aspects. Their primary responsibility is to create a solid and robust brand plan that aligns with the company's growth objectives.
Coordination with stakeholders becomes a key strength to drive holistic brand campaigns. The successful candidate must be adept at orchestrating multiple stakeholders from different business units, corporate affairs, regional operations teams, and other departments as needed. Effective stakeholder coordination ensures that brand campaigns are aligned with the company's overall strategy and objectives.
As a brand representative, the person in this role must ensure that all campaign and activity outputs are of the highest quality, delivered on time, and completed. This involves closely monitoring and evaluating the brand's performance, making necessary adjustments to ensure that the brand remains competitive and engaging to the target audience.
In summary, the person responsible for building Gojek's brand must have a solid understanding of the target audience, be skilled in coordinating with stakeholders from various departments, and be committed to ensuring the brand remains competitive and engaging.




<li>Help <b>Gojek grow users</b> by tapping into potential segmentations</li><li>Responsible to build <b>Gojek's brand equity</b> to be the Top of Mind Brand in the category</li><li>Effectively strategize and execute long-term <b>marketing plans</b> and short-term <b>tactical activities</b> to support business outcomes in customer acquisition and retention/engagement</li><li>Support the product team in communicating the value propositions to customers, including content ideation, marketing collaterals, and toolkits</li><li><b>Lead brand campaigns</b> by orchestrating by becoming the central hub - (Products, Creative, Media, CA, etc)</li><li>Act as the voice of the customer and guide the company in organizing around the customer’s needs. This includes conducting customer research and applying insights to other initiatives</li><li>Develop the company's brand as purpose-driven and clear positioning against competitors working closely with the product team</li><li>Attract and manage effective <b>marketing assets and content</b> across Paid, Organic, Brand, Content, and Creative</li><li>Ensure smooth <b>effective collaboration</b> across cross-functional teams such as the Product, Growth &amp; Data team</li>

<li>At least 5 years of experience in marketing with a focus on <b>brand management</b> and end-to-end marketing</li><li>Strong experience and proven track record of brand building, growing, and shaping marketing strategy</li><li>Proven record of working with complex organization and intense cross collaborations (interpersonal skill is required)</li><li>Having <b>data analytic skills</b> and a vast understanding of digital marketing is preferable</li><li>Entrepreneurial and strategic thinker able to successfully partner with various company functions to achieve company goals and align with customer needs</li><li><b>Proficient and experienced in dealing</b> with media partners, creative agencies, social listening, and partnerships</li><li>Outstanding oral and written communications and presentation skills in English and Bahasa</li>

<div><b>About the Role</b></div><div><br></div><div>An exciting senior marketing role in one of the Gojek core products, which are the pioneer of online ride-hailing in Indonesia is awaiting for you. If you’re looking to be a part of a dynamic, highly-analytical team and an opportunity to become marketing leader, look no further. As our Brand Manager for Transport, you will lead the marketing strategy from synthesizing the insights up to defining go to market and communication strategy while working closely with the Product Team for Transport new business, the future products in Transport beyond ride-hailing services.</div>

About the Role

An exciting senior marketing role in one of the Gojek core products, which are the pioneer of online ride-hailing in Indonesia is awaiting for you. If you’re looking to be a part of a dynamic, highly-analytical team and an opportunity to become marketing leader, look no further. As our Brand Manager for Transport, you will lead the marketing strategy from synthesizing the insights up to defining go to market and communication strategy while working closely with the Product Team for Transport new business, the future products in Transport beyond ride-hailing services.


<li>Become the leader within the transport marketing team &amp; inspire business teams by defining opportunities and creating impactful strategy that leads to positive business performance</li><li>Synthesizing insights and translate them into the effective go to market and communication strategy</li><li>Lead marketing campaigns development, monitoring, and evaluation incl. creative &amp; media strategy development &amp; execution with relevant stakeholders</li><li>Lead marketing metrics development, monitoring, and performance analysis in periodically basis&nbsp;</li><li>As budget owner, lead budgeting development, monitoring and evaluation&nbsp;</li><li>Actively collaborate across functions &amp; streams especially product and strategy &amp; planning team in growing Transport new business</li>

<li>Bachelor's degree from reputable universities or equivalent practical experience</li><li>5+ years of experience working in a brand or product marketing field in FMCG, technology, telecommunication, or start-up</li><li>Excellent written &amp; verbal communication abilities at the business level with strong presentation skills in order to represent the Marketing team in functional meetings</li><li>Proven ability to lead a team</li><li>Ability to work in a fast-paced, deadline-driven, and VUCA (volatile, uncertain, complex, and ambiguous) work environment</li><li>Strong capacity planning and reporting abilities; strong commercial sense and logical thinking skills to think outside the box</li><li>Strong analytical and quantitative skills; ability to use hard data and metrics to back up assumptions, recommendations, and drive actions</li>

<div>About the Role&nbsp;-<i>&nbsp;As a Brand Partnership Lead for GoMart, you will be incharge of leading GoMart’s relationship with national FMCG brands. In this role, you will collaborate with our key Brands &amp; Merchants to curate the most appealing products and promotions for our valued customers while helping Brands grow in our platform. Your ability to conduct negotiations and deliver actionable recommendations will be crucial in driving growth for our business economics focusing on brand funded promotions and marketing collaboration.</i></div><div><i>In GoMart you will have the opportunity to work with a variety of internal and external stakeholders to create successful in-app promotions and campaigns. With the support of our external partners, you will help bring our business to new heights in a sustainable manners</i></div><div><i>If you have a keen eye for detail and a passion for the grocery industry with a proven wide network in FMCG brands company, we want you on our team. Join us in creating an innovative and exciting shopping experience for our customers.</i></div><div><br></div><div>What You Will Do</div><div><i>Lead the pitch, relationship and executions with brands on GoMart to grow their numbers while improving GoMart economics with brand funded promotions and marketing collaboration.</i></div><div><i>Coordinate and problem-solve with cross functional teams (business &amp; marketing) to manage brands promotions and campaigns</i></div><div><i>Uncover insights and grocery product trends among Indonesia consumer and translate that to attractive potential partnership with brands</i></div><div><i>Working with Merchandising team to grow brand in GoMart with relevant promotion campaign</i></div><div><br></div><div>What You Will Need</div><div><i>Bachelor's or Master's degree with 5 years of retail knowledge and background. Specialized work in FMCG, eCommerce, or the technology industry is preferred</i></div><div><i>Good network with FMCG brands team</i></div><div><i>Passionate about the online groceries market</i></div><div><i>Strong sense of ownership</i></div><div><i>Good business acumen</i></div><div><i>Able to navigate and manage cross functional stakeholder relationship</i></div><div><br></div><div>About the Team&nbsp;-&nbsp;<i>Share about what it is like to work within your team</i></div><div><i>This role is under GoMart Business vertical, with the spirit to make things work and happen with collaboration across functions such as marketing, product, operations, finance, legal, etc, with a very dynamic, positive, and supportive working environment to help us sharpen our skills required for our future career. We would like to grow along with the tremendous growth of GoMart and make GoMart as the sustainable quick groceries platform in Indonesia</i></div><div><br></div>

About the Role - As a Brand Partnership Lead for GoMart, you will be incharge of leading GoMart’s relationship with national FMCG brands. In this role, you will collaborate with our key Brands & Merchants to curate the most appealing products and promotions for our valued customers while helping Brands grow in our platform. Your ability to conduct negotiations and deliver actionable recommendations will be crucial in driving growth for our business economics focusing on brand funded promotions and marketing collaboration.
In GoMart you will have the opportunity to work with a variety of internal and external stakeholders to create successful in-app promotions and campaigns. With the support of our external partners, you will help bring our business to new heights in a sustainable manners
If you have a keen eye for detail and a passion for the grocery industry with a proven wide network in FMCG brands company, we want you on our team. Join us in creating an innovative and exciting shopping experience for our customers.

What You Will Do
Lead the pitch, relationship and executions with brands on GoMart to grow their numbers while improving GoMart economics with brand funded promotions and marketing collaboration.
Coordinate and problem-solve with cross functional teams (business & marketing) to manage brands promotions and campaigns
Uncover insights and grocery product trends among Indonesia consumer and translate that to attractive potential partnership with brands
Working with Merchandising team to grow brand in GoMart with relevant promotion campaign

What You Will Need
Bachelor's or Master's degree with 5 years of retail knowledge and background. Specialized work in FMCG, eCommerce, or the technology industry is preferred
Good network with FMCG brands team
Passionate about the online groceries market
Strong sense of ownership
Good business acumen
Able to navigate and manage cross functional stakeholder relationship

About the Team - Share about what it is like to work within your team
This role is under GoMart Business vertical, with the spirit to make things work and happen with collaboration across functions such as marketing, product, operations, finance, legal, etc, with a very dynamic, positive, and supportive working environment to help us sharpen our skills required for our future career. We would like to grow along with the tremendous growth of GoMart and make GoMart as the sustainable quick groceries platform in Indonesia



<div><b>About the Role</b></div><div><br></div><div>Gojek is looking for a Business Analyst to join our groceries business (GoMart), where you'll be responsible to analyze our business process, products, services to develop them in a much more sustainable and long-term manner. You'll be a part of the GoMart Team, where we have built and grown our platform to be the market leader in convenient and reliable online grocery shopping.</div><div><br></div><div>As the Business Analyst for GoMart, your efforts will help build a much superior reliable service to ensure the end-to-end process and provide a seamless experience for our merchants, driver-partners, and customers. You'll be working with cross functional teams, from Engineering, Product, Marketing, and Strategy to evaluate business process, define problems, identify gaps, and provide solutions to sustain the growth of GoMart&nbsp;</div><div><br></div><div><br></div>

About the Role

Gojek is looking for a Business Analyst to join our groceries business (GoMart), where you'll be responsible to analyze our business process, products, services to develop them in a much more sustainable and long-term manner. You'll be a part of the GoMart Team, where we have built and grown our platform to be the market leader in convenient and reliable online grocery shopping.

As the Business Analyst for GoMart, your efforts will help build a much superior reliable service to ensure the end-to-end process and provide a seamless experience for our merchants, driver-partners, and customers. You'll be working with cross functional teams, from Engineering, Product, Marketing, and Strategy to evaluate business process, define problems, identify gaps, and provide solutions to sustain the growth of GoMart 




<li>Evaluate process, define problems or issues, and uncover areas for further improvement</li><li>Identify the gaps and provide solutions</li><li>Develop optimisation of business process through acts of streamlining such as dashboard creation and automation</li><li>Provide data requests and insightful analysis to help cater business needs</li><li>Partner and collaborate across functions (Engineering, Product, Marketing, and Strategy), as well as other products and platforms inside the GoTo ecosystem</li><div><br></div><div><br></div>

<li>At least 2 years of experience in Business Analyst, Business Intelligence, Data Analyst, or other similar roles</li><li>Bachelor’s or an equivalent degree, preferably in engineering or management</li><li>Experienced in SQL with hands on exposures in data and analysis tools (BigQuery, Metabase, GDS)</li><li>Ability to work effectively within an ambiguous environment</li><li>An entrepreneurial mentality with a can-do attitude</li><li>Ability to work confidently and comfortable with multiple internal and external stakeholders, gaining their buy-in and ensuring everyone’s on the same page</li><li>Confident communicator in verbal and written English</li><li>Bonus points if you have experience in online groceries or similar industry</li>

<li>Ensure that all tasks are delivered on time and within the scope</li><li>Manage changes to the campaign scope and campaign timeline</li><li>Assist in the campaign inventories and involving all relevant stakeholders and ensure technical feasibility</li><li>Report and escalate to lead as needed</li><li>Perform risk management to minimize campaign risks</li><li>Perform other related duties as assigned</li><li>To confirm date availability to all channel owners and align with the Relationship Manager (RM) team</li><li>Work with RM on production timelines to ensure timely deliverables, approvals and launch.</li><li>Coordinate with RM for placement details &amp; requirement</li><li>Perform quality control for Marketing Requirements Document (MRD) from RM or create MRD (if needed) and share to creative &amp; channel owner</li><li>Help to QC the creative asset before submitted to channel owner</li><li>Work closely with channel owner</li><li>Evaluate review and value propose barter from Brand</li><li>Coordinate with channel owner and ops for Tokopedia airing proof asset</li><li>Request and align with creative for Campaign guideline</li>

<li>Working experience min 1 year, in e-commerce, operations, or agency is an advantage</li><li>Project management skills</li><li>Working experience in Operations &amp; Agency from reputable university with strong background and interest in Advertising, Communication, Media, or Marketing</li><li>Internship background in project management or a member of a past organizational group</li><li>Excellent communication and interpersonal skills</li><li>Ability to work individually and in team</li><li>Excellent communication and interpersonal skills</li>

<li>Responsible for end-to-end campaign production (e.g. campaign page creation, creative banner request, promo creation, product curation, and campaign slotting</li><li>Help to conceptualize, develop and execute campaign liaising with some internal stakeholders related to the campaign</li><li>Work closely with Ad Solution Team, Category Relationship Manager and Sales &amp; Marketing team Creative team, and Product Team in day-to-day campaign preparation</li><li>Ensure timely execution of the campaign</li>

<li>At least 1-2 years (s) of working experience in E-Commerce. Fresh Graduates with internship experience in the E-Commerce industry is encouraged to apply</li><li>Good understanding of e-commerce working pace (Responsive and flexible to standby outside of business hours during preparation/ live campaign)</li><li>Agile and responsive when given out projects</li><li>Ability to work well in a team, overcommunication is a must</li><li>Good time management</li><li>Meticulous and detail-oriented type of person</li><li>Communication skills and enjoy working in teams.</li><li>Good analytical and organizational skills.</li>

<li>Managing and analyzing strategies for marketing, promotion, and product improvement of the respective products</li><li>Supporting daily-run of business development and retainment for varies of Financial Services' products with internal &amp; external stakeholders</li><li>Supporting the research, trend, and enhancement of the respective products</li><li>Assisting high-level meetings and business plannings of respective products with internal and external counterparts</li>

<li>Minimum Education Standard: Bachelor Degree with Economics, Business, Management, Digital Tech, or Financial Service related major/studies.</li><li>Fluent in Indonesia and English</li><li>1-2 years working experience; preferable from similar industry background (digital business in reputable fintech companies)</li><li>High proficiency in managing and analyzing data; familiarity with quantitative research in digital technology business</li><li>Competency in managing cross-sector external stakeholders (banking, private entities, and related B2B partners)</li><li>General understanding of Financial Services and Technology Business in Indonesia</li>

<li>Running the daily operational, marketing, and product development of Financial Services products' of Tokopedia</li><li>Supporting thematic issue and trend of&nbsp; Financial Service and Tax Products (expanding biller, engaging with partner, assisting related business unit under GoTo for business' acumen)</li><li>Assisting the analysis improvement for newly launched products of Financial Service and Tax with high churned user potential with internal and external stakeholders</li><li>Conducting: (a) research for Financial Services' Expansion (b) yearly performance's report for Financial Services products' of Tokopedia</li><li>Creating a robust plan on marketing and product improvements for related partners/products</li><li>Assisting the engagement with national and international banks, aggregators, top tiers billers, and related stakeholder&nbsp;</li>

Category Development Associate ( Digital Product - Financial Services & Tax)

<li>Responsible to initiate &amp; managing acquisition process of new partner and execute improvement on acquisition funnel</li><li>Managing curation process on partner product to fulfill government standard</li><li>Maintaining relationships with existing partners with providing support, information &amp; guidance to grow their business in the category</li><li>Handling all operational issue/escalated complaints related to internal stakeholders</li><li>Research and develop marketing opportunities and plans, understand consumer requirements, identify market trends, and suggest system improvements</li><li>Responsible to liaise with other internal teams (business functions and product tech) to support business initiatives implementation</li>

<li>Bachelor’s Degree in Finance, Business, or another relevant field</li><li>Min. 2 year working experience in Tech Industry</li><li>Experience in Edu tech or Education industry is a plus</li><li>Excellent time management skills and abilities to multitask and prioritize work in a dynamic environment</li><li>Able to work in a fast-paced environment with a tight deadline</li><li>Able to create campaign strategic &amp; planning and analyze the report</li><li>Proactive and having good problem solving</li><li>Excellent written and verbal communication across the team</li>

Category Development Associate (Digital Goods - Top Up & Edu)

<li>Manage Telco accounts and strategize to grow their contribution in Tokopedia</li><li>Liaise with internal &amp; external operations team to deliver best service for end users</li><li>Responsible for driving business growth, cost optimization and service excellence</li>

<li>Minimum Education Standard: Bachelor Degree with Economics, Business, Management, Digital Tech, or Financial Service related major/studies.</li><li>Professional proficiency in English &amp; Bahasa Indonesia (Writing &amp; Speaking)</li><li>Possess competencies in analytical &amp; critical thinking skills</li><li>Strong stakeholder management &amp; task prioritization skills</li><li>Previous management &amp; leadership experiences</li><li>Excellent communication, negotiation skills, and a strong team player</li><li>0 - 2 years working experience; Plus point if applicant have background in Telco and/or Digital Technology Business</li>

<li>Initiate monthly programs supported by partner and conduct marketing planning</li><li>Conduct research &amp; analysis of product performance and assist problem-solving with relevant teams</li><li>Conduct preparation &amp; post evaluation for every initiative being executed as well as provide plan on how to improve</li>

Category Development Associate (Digital Product - Telco)

<li>Own FP&amp;A - Weekly Estimate call + Supporting CF in investor activity</li><li>Consolidate Business Model and 5 Year Projections by BU leaders</li><li>Consolidate &amp; create multiple internal books (base vs stretch)</li>

<li>Consolidate OKR Setting, Reviewing &amp; Calibrating</li><li>Organize and own process of annual strategic development cycle for Tokopedia (i.e Virtual retreat to discuss 2021 strategy session)</li><li>Partner with BU/Function leaders on ad-hoc strategic projects</li><li>Monthly/Quarterly business review </li>

Operational excellence / Strategic development

<li>PR approval at workday (Cost controller - both marketing and OPEX)</li><li>Approve cash-out transactions for operational and investing activities</li><li>Financial controller</li><li>Review and approve business hearings / Intools / etc</li>

<li>2 - 4 years of working experience</li><li>Having experience in financial and operational excellence</li><li>FP&amp;A of a publicly listed company (preferably a ‘growth stage’ e-commerce / retail company) is a strong plus</li><li>Preferred background: consulting, financial services analyst (i.e equity research analyst), corporate strategy/corporate development</li><li>Works closely with CFO &amp; COO and Tokopedia leadership group on; Financial planning &amp; analysis, including Tokopedia business plan and forecasting, Internal "earning call" management &amp; Tokopedia group P&amp;L, and Growth &amp; strategy deep dive (project base) i.e on cost simulation, user profiling enhancement</li><li>Works closely with COO and Tokopedia leadership group on; Performance management/OKR, Resource allocation: budget utilization/RoI, and Information as a decision support system for the leadership group</li>

Center of Operation and Financial Excellence Associate

<div><b>About the Role </b></div><div><br></div><div>GoTo is looking for a Compensation Business Partner to be a key strategic partner for our Group and People Business Partners. The role will focus on enabling Business outcomes by influencing decisions aligned with GoTo’s Compensation Philosophy.&nbsp;</div><div><br></div><div><br></div>

About the Role 

GoTo is looking for a Compensation Business Partner to be a key strategic partner for our Group and People Business Partners. The role will focus on enabling Business outcomes by influencing decisions aligned with GoTo’s Compensation Philosophy. 




<li>Partner with Business leaders &amp; People Business Partners to enable business outcomes by way of influencing decisions aligned with GoJek’s compensation philosophy</li><li>Demonstrate understanding of Business priorities, challenges and partner to strengthen our ability to attract, grow and retain top talent</li><li>Collaborate with cross-functional partners including People &amp; Culture (PAC), Business, Legal, Finance and other stakeholders on compensation decision &amp; strategy</li><li>Ability to crunch, analyze and metabolize Market &amp; internal compensation data to drive compensation solutions with Business</li><li>Provide strong project leadership and focus on driving key outcomes</li><li>Partner closely with Talent Acquisition to hire the very best talent in a challenging market</li><li>As a member of the compensation team, be a key contributor and collaborator on a range of Compensation topics including but not limited to compensation planning, comp program administration, job architecture, etc</li><li>Enhance communication and effectiveness of our compensation program</li>

<li>At least 8+ years of work experience in business partnering and/or developing &amp; managing compensation programs and processes in a high-growth technology environment.</li><li>A strong understanding of compensation best practices, current compensation trends, and market benchmark data</li><li>Proven analytical skills, a keen eye for detail, and truly in-depth knowledge of Excel/Google Sheets including building and maintaining complex models</li><li>Experience communicating effectively across teams in markets across the region</li><li>Strong influencing skills with the ability to communicate clearly and confidently when advising senior leaders</li>

<li>Coordinate all administrative needs to support campaigns (Creators recaps, asset, budgeting and etc)</li><li>Working closely with Finance Team, Legal Team and Procurement Team</li><li>Ensure the contract/agreement terms and condition related</li><li>Handling all invoice things and payment process to Vendor</li><li>Listing invoice for external needs</li><li>Plan to allocate budget for Creators Team channel prioritization</li><li>Mantain &amp; monitor weekly and monthly budget</li>

<li>Bachelor's degree in Management, Economics, Business Administration, or relevant field</li><li>Preferably with 2 years related experience</li><li>Having excelent communication and time management</li><li>Detail and thoroughness oriented</li><li>Familiar with MS Office (Microsoft Excel &amp; Word)</li>

<div><b>About the Role</b>&nbsp;</div><div><br></div><div>To perform As a Data Analyst with primarily focus on Collection process of lending business: the supervision of related data and enrichment of collection process by analytical inputs, work on optimization of Collection strategy itself and participation to corresponding projects</div>

About the Role 

To perform As a Data Analyst with primarily focus on Collection process of lending business: the supervision of related data and enrichment of collection process by analytical inputs, work on optimization of Collection strategy itself and participation to corresponding projects


<li>&nbsp;You will support existing dashboards to track daily collection productivity</li><li>You will create new monitoring to oversee new processes and strategy changes</li><li>You will participate regular budgeting process and do model for related Collection Cost</li><li>You will be part of team who exploring new Collection solutions and implementing that to our environment</li>

<li>You must have experience in lending business at least 2 years&nbsp;</li><li>You must have knowledge and experience of working with SQL at least 2 years</li><li>You have to be advantage user of MS Office tools (data analysis and visualization there)</li><li>You must have good communication and adaptive skills, be responsible and discipline in data providing</li>

<div><b>About the Role </b></div><div><br></div><div>Fasten your helmet and climb aboard, if you’re ready to be our CRM Executive for GoFood. In this role, you will be part of the GoFood Marketing team based in Jakarta, Indonesia. Managing and executing CRM initiatives for GoFood products, delivering the joy of food and culinary to all our loyal users in Indonesia. This role is crucial for our business growth as we believe in the CRM impact to business growth.</div><div><br></div><div><br></div>

About the Role 

Fasten your helmet and climb aboard, if you’re ready to be our CRM Executive for GoFood. In this role, you will be part of the GoFood Marketing team based in Jakarta, Indonesia. Managing and executing CRM initiatives for GoFood products, delivering the joy of food and culinary to all our loyal users in Indonesia. This role is crucial for our business growth as we believe in the CRM impact to business growth.




<li>Setup/Implement and Monitor lifecycle journey automation programs and tactical campaigns via outbound channels (Email, Push Notification, &amp; WhatsApp/SMS) and inbound channels (Card, App Inbox, App Native Display, &amp; In-App Message).</li><li>Manage the setup, creation, and updating of emails, push notifications, inbox, card, landing pages, forms, and reports for campaigns.</li><li>Analyze &amp; create reports for CRM campaign activity and customer behavior &amp; activity in Gojek App.</li><li>Plan and update the campaign communications calendar.</li><li>Setup the A/B testing process for CRM campaigns for content, segment, and other relevant factors.</li><li>Develop communication templates (email, in-app, or app push) for consistency and effectiveness in accordance with brand guidelines and best practices.</li><li>Identify improvement areas, use cases for CRM campaign management tools, and audience management capabilities for the development roadmap</li>

<li>Bachelor's degree in Marketing, Computer Science, Business Management or other majors.</li><li>Relevant experience in CRM campaign&nbsp; management with minimum 1+ years of working experience, which includes designing, planning and running multiple CRM campaigns preferred</li><li>Familiar with email marketing and push notification, especially CRM</li><li>Knowledge in marketing automation tools is a plus</li><li>Proven record of planning and execution using data-driven approaches.</li><li>Exceptional project management skills</li><li>Excellent written, communication skills and has a creative mindset</li><li>Fluent in English both oral and written</li><li>Ability to work in an environment that is fast-paced and constantly changing</li><li>Excellent analytical skills and the ability to craft actionable insights from complex data</li>

<li>Become SME (Subject Matter Expert) in terms of Data &amp; Analytics within Business Unit/Cluster</li><li>Understand and Analyze Transactional (Order Related), Behavioral (Event Tracking, Client Activity), and Demographic data</li><li>Explore Various Datasets to Generate Insights, Conclusions and Recommendations</li><li>Produce Rich, Insightful, Meaningful and Beautiful Dashboards for Monitoring, Reporting that Automates Insight Generation</li><li>Collaborate and synergize across with other data functions such as Data Engineering, Business Intelligent, Data Tracker, and Data Scientist teams</li><li>Working closely with Product (Feature, Functionality), Business (Campaign, Initiatives) and also Technology (Implementation)</li>

<li>Bachelor's Degree</li><li>1+ year of Data analytics experience is a plus</li><li>Produce data visualization with a strong storytelling element.</li><li>Strong data wrangling and data manipulation in R/ Python</li><li>Intermediate statistics modelling utilization</li><li>Create a statistical summary and inference (hypothesis testing: t-test, ANOVA, etc)</li>

<div><b>About the Role</b></div><div><br></div><div>Based in Ho Chi Minh City, the Data Analyst will be supporting marketing teams across all products (GoFood, GoRide, GoCar, and GoSend) in Gojek Vietnam. This role reports to the Head of Marketing and the Head of Strategy &amp; Planning. Armed with a strong understanding of technical data skills, marketing growth metrics, and digital media, you’ll not only be our thought partner in all things but also a custodian of marketing attribution logic and marketing budget tracker for the team.</div><div><br></div><div>Key responsibilities come in the form of both front-end and back-end efforts, where you would shift between insight generation mined from both our internal and marketing platform data as well as crafting back-end tools used to further support the Marketing team. As a self-starter, you’ll also be collaborating with other departments across Gojek to solve some of the most challenging business problems across different product verticals, and directly shape the future of the team and the business.</div><div><br></div>

About the Role

Based in Ho Chi Minh City, the Data Analyst will be supporting marketing teams across all products (GoFood, GoRide, GoCar, and GoSend) in Gojek Vietnam. This role reports to the Head of Marketing and the Head of Strategy & Planning. Armed with a strong understanding of technical data skills, marketing growth metrics, and digital media, you’ll not only be our thought partner in all things but also a custodian of marketing attribution logic and marketing budget tracker for the team.

Key responsibilities come in the form of both front-end and back-end efforts, where you would shift between insight generation mined from both our internal and marketing platform data as well as crafting back-end tools used to further support the Marketing team. As a self-starter, you’ll also be collaborating with other departments across Gojek to solve some of the most challenging business problems across different product verticals, and directly shape the future of the team and the business.



<li>Build, automate, and service team-oriented dashboards for marketing teams</li><li>Be a custodian of marketing datamart with specific responsibility for maintenance and management of 3rd party data to ensure data integrity and accuracy</li><li>Perform experiments, analysis, and post-activity evaluations to deliver customer insights and drive strategic recommendations for optimizations</li><li>Identification of key trends and criteria that influence customer behaviors</li><li>Perform timely and accurate KPI reporting on a weekly, monthly basis and as per Business needs</li><li>Support in marketing budget tracker and Coupa system</li>

<li>BA/BS degree in Computer Science, Mathematics, or related quantitative field or equivalent practical experience</li><li>At least 2 years of experience in data analysis or a related field</li><li>Proficiency in databases and querying (e.g SQ, MySQL, MapReduce, Hadoop, etc), dashboarding tools (Tableau, Data Studio, Qlik, etc), and statistical tools(e.g R, Python, or similar, etc)</li><li>Experience in analyzing marketing data to identify impactful and business-relevant conclusions</li><li>Strong written and verbal communication skills including technical writing skills, with experience in presenting results to multiple stakeholders</li><li>Understand and familiar with digital ads management and setup across social media channels</li><div><br></div><div><u>Bonus points if</u>:</div><li><i>Experience working in a technology-related firm</i></li><li><i>Technical skills in terms of statistical analysis (ex: correlation analysis) along with its statistical techniques (ex: t-test, z-test, etc) are preferable</i></li><li><i>The ability to do predictive data modeling would be a plus</i></li><div><br></div>

<div><b>About the Role</b>&nbsp;</div><div><br></div><div>If you’re looking to be part of a dynamic, highly-analytical team who enjoys improving the Gojek experience to delight and engage more users, look no further. As a Data Analyst for the Operations team, you’ll work closely with cross-functional teams to develop data-driven solutions to optimize pricing, allocation, and spend decisions to drive growth and improve performance. </div><div><br></div><div>Working closely with multiple functions, you'll dive deep into local market insights to provide direction and analytical solutions that are timely, accurate, and actionable to drive growth and contribute to the continuous improvement of data pipelines within the market intelligence domain. Employing your stellar analytical skills and contextual business acumen, your efforts will improve the service reliability and experience for our driver-partners, and ensure that we provide both our driver-partners and passengers the delightful “Gojek experience” they deserve.</div>

About the Role 

If you’re looking to be part of a dynamic, highly-analytical team who enjoys improving the Gojek experience to delight and engage more users, look no further. As a Data Analyst for the Operations team, you’ll work closely with cross-functional teams to develop data-driven solutions to optimize pricing, allocation, and spend decisions to drive growth and improve performance. 

Working closely with multiple functions, you'll dive deep into local market insights to provide direction and analytical solutions that are timely, accurate, and actionable to drive growth and contribute to the continuous improvement of data pipelines within the market intelligence domain. Employing your stellar analytical skills and contextual business acumen, your efforts will improve the service reliability and experience for our driver-partners, and ensure that we provide both our driver-partners and passengers the delightful “Gojek experience” they deserve.


<li>Analyze and interpret trends and complex data sets to identify key insights and opportunities related to pricing, allocation, and spend for business growth</li><li>Analyze pricing models and set pricing strategies for different Mobility services and customer segments&nbsp; based on data analysis</li><li>Develop and implement allocation and spend strategies to grow and optimize business performance </li><li>Monitor and analyze market trends and competitor activity to identify potential threats and opportunities</li><li>Collaborate with cross-functional teams (Allocation, Pricing, S&amp;P, Operations) to identify opportunities for process improvements and implement data-driven solutions</li><li>Provide regular updates and reports on insights and recommendations to senior management in clear, concise format to support strategic decision-making</li><li>Identify and validate new data sources to supplement existing data and enhance market intelligence insights</li><li>Continuously build, automate, and improve data pipelines within the Growth &amp; Market Intelligence domain to ensure data quality and reliability</li>

<li>At least 3 years of work experience in data analysis or consumer insights</li><li>A wizard at working on and analyzing complex datasets, with the ability to translate quantitative findings into actionable insight</li><li>Strong communication and interpersonal skills with the ability to work effectively in a cross-functional team environment</li><li>Resilience and ability to take initiative in a fast-paced environment</li><li>Hands-on experience with managing multiple external vendors and strong attention to detail</li><li><b>Proficiency in SQL, Python, Excel and experience with data visualization tools such as Tableau or Power BI&nbsp;</b></li><li>Bachelor's degree in a quantitative field such as Mathematics, Statistics, Economics, or Computer Science and experience with JavaScript is a plus.</li>

<div><b>About the Role</b></div><div><span style="font-size: 10pt">Working as part of the GoTo Data Protection and Privacy Office, this role will focus on supporting and providing guidance to the business units (ODS and eCommerce) in data protection and privacy risk management and compliance. This includes providing advice and assessments on initiatives/projects through various privacy instruments (e.g. Privacy Impact Assessment, Privacy by Design review, etc.). Successful candidates will be exposed to the highly dynamic and fast-paced working environment and are expected to exhibit sound knowledge and application of personal data protection requirements into various types of projects/initiatives from the business units. Good communication skill is essential since the role is exposed to various stakeholders with different backgrounds who may have different levels of understanding on the topic of data protection and privacy.</span></div>

About the Role
Working as part of the GoTo Data Protection and Privacy Office, this role will focus on supporting and providing guidance to the business units (ODS and eCommerce) in data protection and privacy risk management and compliance. This includes providing advice and assessments on initiatives/projects through various privacy instruments (e.g. Privacy Impact Assessment, Privacy by Design review, etc.). Successful candidates will be exposed to the highly dynamic and fast-paced working environment and are expected to exhibit sound knowledge and application of personal data protection requirements into various types of projects/initiatives from the business units. Good communication skill is essential since the role is exposed to various stakeholders with different backgrounds who may have different levels of understanding on the topic of data protection and privacy.


<li>Be the first point of contact for NakaTroops (ODS and eCommerce) for any data protection and privacy related matters.</li><li>Assess new projects/initiatives to identify any privacy risks and provide recommendations on required privacy measures to be incorporated into products and services to maintain user’s privacy.</li><li>Assists with remediation of data protection and privacy control deficiencies.</li><li>Collaborate with various teams in the organization, including business, product and engineering</li>

<li>Sound knowledge of personal data protection laws and regulations. At the very minimum, familiarity with Indonesia's UU Pelindungan Data Pribadi.&nbsp;</li><li>Proficient in both English and Bahasa (written and spoken).</li><li>Experience in the area of data protection and privacy is highly desirable.</li><li>Related certifications are also an advantage: CIPM, CIPP, CIPT</li><li>Good communication skills as the role requires interaction with various stakeholders.</li><li>Highly motivated to learn and develop, able to work in a fast-paced environment.</li>

<div><b style="font-size: 9pt">About the Role</b><span style="font-size: 9pt">&nbsp;</span></div><div><span style="font-size: 9pt">As a Data Scientist specializing in Computer Vision, you will be solving a variety of practical deep learning and computer vision tasks arising from different businesses in GoTo financial. You should be able to bring a new level of Deep Learning/Computer vision capabilities to the GoPay data science cloud and mobile platform.</span></div>

About the Role 
As a Data Scientist specializing in Computer Vision, you will be solving a variety of practical deep learning and computer vision tasks arising from different businesses in GoTo financial. You should be able to bring a new level of Deep Learning/Computer vision capabilities to the GoPay data science cloud and mobile platform.


<li>Work with data like images, videos and real-time sensor data etc.</li><li>Design, train, quantize and deploy deep learning/computer vision models</li><li>Develop unit tests, documentation for features, evaluating, benchmarking the prediction/quality</li><li>Communicate effectively between the business team and the engineering team to gather and implement project requirements</li><li>Own end-to-end solutioning, from formulating the technical problem to deployment (along with engineers) of the solution</li><li>Participate in internal and external conferences and workshops</li>

<li>3+ years of experience in developing Deep Learning/Computer Vision and classic ML models for practical applications</li><li>Familiar with deep learning frameworks, such as PyTorch, TensorFlow/Keras, Caffe, NCNN etc.&nbsp;</li><li>Have practical knowledge of image/video processing techniques and deep learning in the computer vision domain</li><li>World-class open data-science/deep-learning competition results and/or contributions to a deep learning/data science frameworks</li><li>Familiarity with working knowledge in Android/iOS and GCP</li><li>Communication skills to engage with business stakeholders to understand their needs and effectively communicate the results of the analytical solutions</li><li>Ability to write clear and concise technical documentation</li>

<div><b>About the Role</b></div><div><br></div><div>Fasten your helmet and climb aboard if you’re ready to be our District Operation Staff. In this role, you will be an integral player within the Jabodetabek Region Team based in Bekasi and working closely with the folks in Regional Strategy from HQ. You will be reporting directly to the District Operation Manager and focusing heavily on the supply management for Gojek, be in charge of the operational driver spectrum within the district level, which includes balancing supply and demand (BCR), utilizations, driver acquisitions, driver engagements, and solving driver problems on the field in efforts to enhance the lives and livelihoods of our driver-partners in the district, providing them with the attention, experience, and opportunities they deserve.&nbsp;</div><div><br></div><div><br></div>

About the Role

Fasten your helmet and climb aboard if you’re ready to be our District Operation Staff. In this role, you will be an integral player within the Jabodetabek Region Team based in Bekasi and working closely with the folks in Regional Strategy from HQ. You will be reporting directly to the District Operation Manager and focusing heavily on the supply management for Gojek, be in charge of the operational driver spectrum within the district level, which includes balancing supply and demand (BCR), utilizations, driver acquisitions, driver engagements, and solving driver problems on the field in efforts to enhance the lives and livelihoods of our driver-partners in the district, providing them with the attention, experience, and opportunities they deserve. 




<li>List, identify, and propose solutions to our driver partners' problems on the field and ensure their concerns are heard by following up with them</li><li>Manage driver community by doing a regular offline engagement (i.e. 'kopdar') as our way to inform, reach, and engage with driver-partners</li><li>Monitor personal metrics of engagement with driver-partners, propose activities/programs to increase the level of engagement and ensure all engagement programs are well executed and implemented</li><li>Handle driver support unit according to agreed operating office hours</li><li>Support implementation of Gojek's policies/programs by managing these changes&nbsp;&nbsp;</li><li>Monitor "Booking Completion Rate (BCR)" to ensure the operational activities run well at the district level</li><li>Coordinate with District Operations Manager for day-to-day escalated issues around driver service and customer service</li><li>Engage, acquire and maintain relationship with merchant partners to support Gojek Swadaya program</li><div><br></div><div><br></div>

<li>At least 1 year of experience in the supply chain/operational or any other related field (fresh graduates with internship experience are welcome to apply!)</li><li>Strong analytical thinking and problem-solving skills to effectively resolve driver-related issues</li><li>Strong interpersonal skills in order to cater to and build relationships with various stakeholders</li><li>Excellent written &amp; verbal communication skills focused on improving collaboration, understanding, and information exchange across all stakeholders</li><li>Sharp attention to detail to increase productivity and reduce the likelihood of errors</li><li>Excellent planning and organizational abilities to ensure the district team is on track to achieve its goals</li><li>Basic data analysis skills with basic SQL understanding will be a plus point</li>

<div><b>About the Role</b></div><div><br></div><div>Fasten your helmet and climb aboard if you’re ready to be our District Operation Staff. In this role, you will be an integral player within the Jabodetabek Region Team based in Tangerang and working closely with the folks in Regional Strategy from HQ. You will be reporting directly to the District Operation Manager and focusing heavily on the supply management for Gojek, be in charge of the operational driver spectrum within the district level, which includes balancing supply and demand (BCR), utilizations, driver acquisitions, driver engagements, and solving driver problems on the field in efforts to enhance the lives and livelihoods of our driver-partners in the district, providing them with the attention, experience, and opportunities they deserve.&nbsp;</div><div><br></div><div><br></div>

About the Role

Fasten your helmet and climb aboard if you’re ready to be our District Operation Staff. In this role, you will be an integral player within the Jabodetabek Region Team based in Tangerang and working closely with the folks in Regional Strategy from HQ. You will be reporting directly to the District Operation Manager and focusing heavily on the supply management for Gojek, be in charge of the operational driver spectrum within the district level, which includes balancing supply and demand (BCR), utilizations, driver acquisitions, driver engagements, and solving driver problems on the field in efforts to enhance the lives and livelihoods of our driver-partners in the district, providing them with the attention, experience, and opportunities they deserve. 




<div><b style="font-size: 9pt">About the Role</b><span style="font-size: 9pt">&nbsp;</span></div><div><span style="font-size: 9pt">If you’re looking for a place with dynamic, high analytical thinking and a passion to grow the industry through leveraging digital platform/technology, look no further. As our Enterprise Key Account Manager, you’ll be in charge to develop long-term relationships with a portfolio of major &amp; strategic merchants, leading engagement, providing best-fitted Gojek solutions that will generate sales, and leading game plans to enable the delivery of joint business plan/target. Working closely with Sales Strategy, Sales Planning, Products Team, and other key stakeholders, you’ll take the wheel in developing Enterprise business for Gojek.</span></div>

About the Role 
If you’re looking for a place with dynamic, high analytical thinking and a passion to grow the industry through leveraging digital platform/technology, look no further. As our Enterprise Key Account Manager, you’ll be in charge to develop long-term relationships with a portfolio of major & strategic merchants, leading engagement, providing best-fitted Gojek solutions that will generate sales, and leading game plans to enable the delivery of joint business plan/target. Working closely with Sales Strategy, Sales Planning, Products Team, and other key stakeholders, you’ll take the wheel in developing Enterprise business for Gojek.


<li>Obtain an in-depth and robust understanding of both Gojek &amp; merchant’s business needs/issues, at the same time act as a consultant for each merchant by providing business solutions through Gojek products portfolios and building strong pipeline to achieve target</li><li>Develop end-to-end joint business plans, monitor merchant’s performance versus target, create sales forecast based on Gojek’s plans &amp; campaigns, assess competitive benchmarking and anticipate potential business challenges</li><li>Create account plan for each merchant, recommend the expected support to close the revenue gap or potential improvement, represent merchant internally in Gojek, and utilize all available resources to manage the merchant's requirements as well as to coordinate with the other teams to support sales &amp; business development strategies</li><li>Take responsibility for all services that Gojek delivers to each account, become the single point of contact from Gojek for engagement, project delivery &amp; troubleshooting efforts</li>

<li>Minimum Bachelor’s degree, ideally in Marketing, Business, Economics or Communications</li><li>At least 4 years of relevant work experience in handling <b>enterprise accounts</b>. Having experience in handling<b> F&amp;B, retail and/or groceries industry is a plus</b>&nbsp;</li><li>A passionate, tech-savvy, self-starter, keen learner with an entrepreneurial mindset</li><li>Able to leverage analytical capability to manage conflict and find resolution● &nbsp; Good presentation skills including the ability to present to top decision makers or senior management</li><li>Good negotiation and deal-closing skills</li><li>Advanced knowledge of MS Office suite</li><li>The ability to speak English is a must</li>

<div><b>About the Role </b></div><div><br></div><div>You will be part of the Ethics and Compliance (E&amp;C) Team based in Jakarta, supporting business units operating there (i.e. Gojek, GoToFinance, and Tokopedia). We protect the company's reputation and manage risks related to the GoTo ecosystem that meet regulatory and shareholders' expectations. The E&amp;C team is focused on the regulatory and corporate policy compliance defined within our Code of Conduct. Focusing on executing the internal investigations on a timely basis, in a confidential and professional manner, while working with cross-functional stakeholders. This role works on completing the root causes of the breaches and analyzing what needs improvement, working closely with the Internal Controls &amp; Monitoring team.</div>

About the Role 

You will be part of the Ethics and Compliance (E&C) Team based in Jakarta, supporting business units operating there (i.e. Gojek, GoToFinance, and Tokopedia). We protect the company's reputation and manage risks related to the GoTo ecosystem that meet regulatory and shareholders' expectations. The E&C team is focused on the regulatory and corporate policy compliance defined within our Code of Conduct. Focusing on executing the internal investigations on a timely basis, in a confidential and professional manner, while working with cross-functional stakeholders. This role works on completing the root causes of the breaches and analyzing what needs improvement, working closely with the Internal Controls & Monitoring team.


<li>Carry out the vision and mission of Fraud &amp; Investigations to prevent, detect, and investigate issues of fraud and financial abuse within the company. Promote a zero-tolerance control environment where fraud or noncompliance is unacceptable and difficult to conceal.</li><li>Demonstrate proven ability to work with senior stakeholders, strong investigations competency, and forensic discipline whilst exercising strong leadership and motivating and developing staff with a positive organizational culture.</li><li>Manage escalations, including triage, prioritization, allocation, investigation, and report-out with senior leadership.</li><li>Lead an Investigation Governance Team made up of various internal investigation teams from People &amp; Culture (PAC), Cyber Incident Response Security Team (CIRST), and Workplace Management (WPM), with assistance from Data Privacy Officer and Legal, to drive consistency in the investigation process and oversight on all internal investigation cases for reporting and tracking purposes.</li><li>Intake of confidential complaints and whistleblower reports, including initial witness interviews; risk diagnoses; and memorialization of necessary date, topic, and personnel information in a clear, organized, up-to-date manner.</li><li>Use a variety of diagnostic and forensic technology techniques to help determine key areas of risk and assess how well that risk is managed. Identify, obtain and analyze financial, operational, and other data relevant to the investigation of allegations of misconduct and the assessment of enterprise risks.&nbsp; Prepare work papers to adequately document investigations performed with supporting evidence for all forensic findings.</li><li>Manage case management, updating, and maintaining databases and tracking sheets or case management tools chronicling open investigations, updates, and next steps; labeling and storing documents, data, and other materials obtained during investigations; and scheduling and planning witness interviews.</li><li>Drive data analytics and due diligence for internal investigations purposes, including identifying, requesting, obtaining, reviewing, analyzing, and describing complex financial and operational data; identifying patterns, anomalies, and “red flags;” and creating powerful visuals and graphics for reports and presentations.</li>

<li>Minimum 10 years of relevant experience in investigations, forensic, law enforcement, and risk and fraud risk assessment experience</li><li>Possess excellent analytical, written, and oral communications skills, including the ability to synthesize, summarize and communicate important data in an objective and unbiased manner</li><li>Strong leadership and analytical skills, and ability to work independently and in a team environment. Demonstrated ability to effectively drive collaboration</li><li>Excellent discretion, respect for confidentiality, and attention to detail.</li><li>Strong background in intelligence gathering, including familiarity and use of online resources, subscription services, public record checks, and familiarity with current social media and its usage. Proven research, audit, and/or investigation experience, including root cause analysis.</li><li>Expertise in Word, Excel and PowerPoint and experience with data mining software such as ACL, Access, SQL, Business Objects, etc. preferred.</li><li>Must be able to deal effectively with people at all levels of internal and external organizations</li>

Ethics & Compliance - Head of Internal Investigations

<div><b>About the Role</b></div><div><br></div><div>You will be part of the Ethics and Compliance (E&amp;C) Team based in Jakarta, focusing on executing the internal investigations on a timely basis, in a confidential and professional manner, while working with cross-functional stakeholders and using a case management tool. Supporting the team to manage the end to end investigation process, making sure the right resources are allocated to each case (including internal investigators from other functions), and also ensuring the cases are tracked and addressed on a timely basis.</div>

About the Role

You will be part of the Ethics and Compliance (E&C) Team based in Jakarta, focusing on executing the internal investigations on a timely basis, in a confidential and professional manner, while working with cross-functional stakeholders and using a case management tool. Supporting the team to manage the end to end investigation process, making sure the right resources are allocated to each case (including internal investigators from other functions), and also ensuring the cases are tracked and addressed on a timely basis.


<li>Manage the whistleblowing system (email, direct, outsourced system, etc) to categorize, assign the case to the relevant internal investigator, and track the progress of the cases with the relevant stakeholders to ensure they meet the service level turnaround time of 60 days.</li><li>Review the internal investigation documentation collected and manage the completeness of the supporting documentation, report and evidence.&nbsp;</li><li>Maintain the internal controls and disciplinary actions for each case are followed through on a timely basis.</li><li>Draft a well-crafted executive summary with insightful analysis for regular reporting purposes.</li><li>Prepare regular reports and presentations on investigation trends and insights for senior management and the Audit Committee.</li><li>Proactive investigation review of expense reimbursements and procurement information to spot red flags and trends for the internal investigation team to look into.</li><li>Participate in research and development projects for capacity building.</li><li>Manage the Ethics &amp; Compliance budget and other administrative duties that include but not limited to, assisting in procurement activities.&nbsp;</li>

<li>Minimum bachelor’s degree in any discipline from a reputable university with at least 2 years of working experience.&nbsp;</li><li>Mature, possesses a high level of integrity and professionalism.</li><li>Strong analytical skills and attention to detail.</li><li>Comfortable working within deadlines, numbers, and data in various formats.</li><li>Excellent English writing skills.</li><li>Able to work in rapidly changing internal and external environments and support business in a highly competitive and challenging market.</li><li>Good interpersonal skills with an ability to effectively network within the industry and businesses. Must be able to empathize and collaborate with various stakeholders from other functional teams</li>

Ethics and Compliance - Internal Investigations Analyst

<div><b>About the Role </b></div><div><br></div><div>You will be part of the Ethics and Compliance (E&amp;C) Team based in Jakarta, focusing on executing the internal investigations on a timely basis, in a confidential and professional manner, while working with cross-functional stakeholders and using a case management tool. Forensic research and analysis of corporate financial data to detect potential fraud or revenue losses, root cause analysis and working closely with the Internal Controls &amp; Monitoring team to enhance controls.</div>

About the Role 

You will be part of the Ethics and Compliance (E&C) Team based in Jakarta, focusing on executing the internal investigations on a timely basis, in a confidential and professional manner, while working with cross-functional stakeholders and using a case management tool. Forensic research and analysis of corporate financial data to detect potential fraud or revenue losses, root cause analysis and working closely with the Internal Controls & Monitoring team to enhance controls.


<li>Manage a personal caseload of internal investigations assigned by his/her supervisor. Conduct thorough fact-finding investigations with a sense of urgency while maintaining objectivity and independence, memorialize findings into clear and concise investigative reports, and, when necessary, partner with colleagues on policy compliance and interpretation.&nbsp; Minimal travel may be required.</li><li>Review financial documents to identify inaccuracies, and analyze financial data to trace discrepancies.</li><li>Perform investigation of complex business schemes and develop measures to avoid risks. Calculate revenue losses and damages from breaches٫and report on the results.</li><li>Prepare written reports and summary of findings, with supporting documentation, that is fair, impartially representing the facts, and investigatory analysis to determine whether the facts suggest the complaining party was subjected to behavior (or incident) that constitutes a violation of GoTo’s Code of Conduct.</li><li>Ensure all investigation data is accurately and timely entered into the case management system.&nbsp; Create and submit a variety of correspondence as directed.&nbsp; Follow-up with management and/or People &amp; Culture (PAC) to ensure compliance with investigative recommendations.</li><li>Maintain confidentiality regarding investigation matters, investigation files and data, department initiatives, and compliance issues.</li><li>Perform additional duties and projects as assigned.</li>

<li>Minimum bachelor’s degree in Finance/Accounting, Law, or Business Administration from a reputable university with at least 3-5 years of relevant experience in investigations, forensics, law enforcement, and risk and fraud risk assessment experience.&nbsp;Certification in Certified Fraud Examiner (CFE) or Certified Public Accountant (CPA) is preferred.</li><li>Deep knowledge of accounting and financial procedures, with good knowledge of accounting software (SAP) and spreadsheets</li><li>Possess excellent analytical, written, and oral communications skills, including the ability to synthesize, summarize and communicate important data in an objective and unbiased manner.</li><li>Excellent discretion, respect for confidentiality, and attention to detail.</li><li>Strong background in intelligence gathering, including familiarity and use of online resources, subscription services, public record checks, and familiarity with current social media and its usage. Proven research, audit, and/or investigation experience, including root cause analysis.</li><li>Expertise in Word, Excel and PowerPoint and experience with data mining software such as ACL, Access, SQL, Business Objects, etc. preferred.</li><li>Able to work in rapidly changing internal and external environments and support business in a highly competitive and challenging market</li><li>Possess excellent problem-solving and analytical skills, curiosity, and strong learning agility</li>

Ethics and Compliance - Internal Investigator

<div><b style="font-size: 18px">About the Role</b></div><div><br></div><div>In what we do, you’ll have a direct impact on improving financial inclusivity in the country, equalizing access to those who are ambitious and driven to grow their businesses, but deprived of capital to scale. The role is to lead the Go-To-Market (GTM) team of Insurance Services as Head. Your day-to-day would involve a unique opportunity to collaborate closely with Product, Risk Analytics, and Data Science teams among others, with the aim to continuously develop the merchant lending offering to empower our merchant ecosystem to thrive. Leveraging business intelligence data, experimentation, and your creativity, you will develop a cohesive strategy and lead its implementation, thus becoming highly instrumental in helping our team closer to realizing our ultimate goal: providing financial service access to all heroes of the nation’s economy.</div>

About the Role

In what we do, you’ll have a direct impact on improving financial inclusivity in the country, equalizing access to those who are ambitious and driven to grow their businesses, but deprived of capital to scale. The role is to lead the Go-To-Market (GTM) team of Insurance Services as Head. Your day-to-day would involve a unique opportunity to collaborate closely with Product, Risk Analytics, and Data Science teams among others, with the aim to continuously develop the merchant lending offering to empower our merchant ecosystem to thrive. Leveraging business intelligence data, experimentation, and your creativity, you will develop a cohesive strategy and lead its implementation, thus becoming highly instrumental in helping our team closer to realizing our ultimate goal: providing financial service access to all heroes of the nation’s economy.


<li>Lead a lean impactful team to deliver results: You will lead a team made of growth, analytics, product marketing and creative to initiate and execute initiatives</li><li>Data-driven problem-solving: Delving deep into the data with the purpose of really understanding merchant behaviors, ultimately guiding smarter business decisions</li><li>Entrepreneurial endeavors: Identify product or business opportunities and support growth trajectory with experimentations and recommendations</li><li>Experiment like scientists: Making sure experiments are empirically robust, hypotheses rightly formulated, and continual learnings achieved, leading to unlocking new and improved understanding of what we do</li><li>Budget gatekeeper: You will help us to spend wisely, and allocate resources to where they drive the most impact</li>

<li>At least 4 years of experience in&nbsp; a professional role in Financial Services, Growth/Product role within Tech, Consulting, or Investment Banking would be a plus</li><li>“Can-Do” Attitude: A positive attitude and passion for learning in fast-paced environments. We move fast!</li><li>Fast &amp; Agile: Ability to excel in a constantly changing and rapidly growing workplace</li><li>Data-Driven Outlook: When making decisions you leverage technical resources and data to support hypotheses. You can take the basics of data and draw insights from it. Life without Excel terrifies you. SQL fluency is required; R, Python experience is a plus</li><li>Language:&nbsp; Fluency in business-level English is a must</li><li>Required Experience: You’ve got prior learnings using data to make decisions, you have led a team before, you have a proven track record of building systems and scaling them, you have managed diverse stakeholders with ease. You are an expert in Microsoft Office &amp; Google-Suite products</li><li>You have at least a Bachelor’s degree in Economics, Business, Statistics, or Marketing. Other relevant backgrounds are also welcome to apply!</li>

<div><b>About the Role</b>&nbsp;</div><div><br></div><div><span style="font-size: 11pt">To achieve our mission, YABB’s programs are aligned to the GoTo Group’s Sustainability commitment. At present, we are focusing on 2 specific pillars: Accelerating climate resilience and Future Ready Talent by designing and supporting efforts that eliminate all forms of waste from the environment and tackle the issue of digital stunting in Indonesia.</span></div><div><br></div><div><span style="font-size: 11pt">To progress further, we are on the lookout for an exceptional Head of Programs to lead our Foundation's efforts. The incumbent will work directly with the Foundation’s Chairperson and closely with all other functions within the Organisation. The Head of Programs, will be responsible for driving the overall strategy of our programs under the 2 pillars of Climate Resilience and Future Ready Talent, ensuring that they align with our Foundation's mission and goals, end-to-end management and execution, as well as guiding and developing a team of dedicated program specialists.</span></div><div><br></div><div><span style="font-size: 11pt">As the ideal candidate, you should possess a wealth of experience and a proven track record in managing multiple large-scale initiatives, from inception to completion. You should be skilled in risk management and partnership building, as well as have a keen eye for monitoring, evaluation, accountability and learning. You should be able to work collaboratively with key stakeholders, both internal and external, to ensure that our programs are effective, impactful, and sustainable.</span></div><div><br></div><div><span style="font-size: 11pt">To succeed in this role, you should have a passion for making a positive difference in Indonesia and the world and possess strong leadership and communication skills. You should also be highly adaptable and able to work in a fast-paced, dynamic environment. If you are an experienced leader who is looking to make a meaningful impact, we encourage you to apply for this exciting opportunity.</span></div>

About the Role 

To achieve our mission, YABB’s programs are aligned to the GoTo Group’s Sustainability commitment. At present, we are focusing on 2 specific pillars: Accelerating climate resilience and Future Ready Talent by designing and supporting efforts that eliminate all forms of waste from the environment and tackle the issue of digital stunting in Indonesia.

To progress further, we are on the lookout for an exceptional Head of Programs to lead our Foundation's efforts. The incumbent will work directly with the Foundation’s Chairperson and closely with all other functions within the Organisation. The Head of Programs, will be responsible for driving the overall strategy of our programs under the 2 pillars of Climate Resilience and Future Ready Talent, ensuring that they align with our Foundation's mission and goals, end-to-end management and execution, as well as guiding and developing a team of dedicated program specialists.

As the ideal candidate, you should possess a wealth of experience and a proven track record in managing multiple large-scale initiatives, from inception to completion. You should be skilled in risk management and partnership building, as well as have a keen eye for monitoring, evaluation, accountability and learning. You should be able to work collaboratively with key stakeholders, both internal and external, to ensure that our programs are effective, impactful, and sustainable.

To succeed in this role, you should have a passion for making a positive difference in Indonesia and the world and possess strong leadership and communication skills. You should also be highly adaptable and able to work in a fast-paced, dynamic environment. If you are an experienced leader who is looking to make a meaningful impact, we encourage you to apply for this exciting opportunity.


<li>Together with the Chairperson and the Head of Strategy &amp; Partnerships, set programmatic target &amp; strategy as well as preparing relevant proposals to key stakeholders</li><li>Design and improve YABB’s portfolio of Programs (both existing and new) that are in line with the Foundation’s mission. This includes researching &amp; doing programmatic due diligence, guiding project proposal writing, and providing thorough analysis</li><li>Manage implementation and ensure quality of project deliverables including determining critical milestones, success metrics and tasks, and communicating blockers to the team. This would require the ability to develop effective strategies for achieving key program goals</li><li>Define, establish and maintain processes/tools/policies within their programs’ scope (team dashboards, process tools, etc.). Apply data understanding to answer questions, validate assumptions and measure success for defined program goals and improvements</li><li>Successfully work in partnership with cross-functional partner teams to deliver programs and develop strong relationships across stakeholders</li><li>Work in collaboration with the Head of Strategy &amp; Partnerships to identify funding opportunities that would be beneficial to extend the impact of the Foundation’s programs. This will include, but may not be limited to providing programmatic insights on key stakeholders to approach, working together to establish &amp; maintain relationships in various sectors including, government, NGO and corporate that would be important for the continuity/growth of the Foundation’s programs and work together with the internal team to leverage relationships that are existent to scale impact</li><li>Manage the Foundation’s programmatic budget to ensure cost-effectiveness and to achieve action plans</li><li>Managing and developing the Program Team including but not limited to providing professional guidance and mentoring, developing the team’s technical capabilities and strengthening team collaboration and leadership skills</li>

<li>5+ years of experience in program management in non-profit organisations or relevant fields</li><li>Demonstrable track record of managing complex programs end-to-end&nbsp;</li><li>Demonstrable track record in program partnership development with clear experience in developing and implementing strategic program plans</li><li>Proven ability to build and manage teams and key stakeholders internally and externally</li><li>Excellent written &amp; verbal Bahasa Indonesia and English communication skills with a strong emphasis on persuasive written and spoken communications.</li>

<div><b>About the Role </b></div><div><br></div><div>As our IT PAC Technical Developer, you’ll report to IT PAC (People and Culture) Technical Development &amp; Support Head and be responsible to perform development and modifications of IT PAC ecosystem’s technical requirements, from technical project planning until deployment, including&nbsp; providing support and technical solutions.&nbsp;</div><div><br></div><div>Collaborating with IT Infrastructure, Architecture and Functional teams, you’ll be an instrumental cog in the IT PAC team of Gojek and own everything related to technical HCM and its ecosystem.&nbsp;</div><div><br></div><div>You’ll get to be a part of a team that works to deliver exceptional human capital technology solutions, ensuring everything we do works in harmony with GoTo’s goals and values</div><div><br></div><div><br></div>

About the Role 

As our IT PAC Technical Developer, you’ll report to IT PAC (People and Culture) Technical Development & Support Head and be responsible to perform development and modifications of IT PAC ecosystem’s technical requirements, from technical project planning until deployment, including  providing support and technical solutions. 

Collaborating with IT Infrastructure, Architecture and Functional teams, you’ll be an instrumental cog in the IT PAC team of Gojek and own everything related to technical HCM and its ecosystem. 

You’ll get to be a part of a team that works to deliver exceptional human capital technology solutions, ensuring everything we do works in harmony with GoTo’s goals and values




<li>Collaborate with functional and architecture team to establish technical design and perform development and/or configurations</li><li>Perform internal tests, and facilitate test arrangement with the business unit</li><li>Liaise with IT Infrastructure and third party support&nbsp; team to ensure system availability and stability</li><li>Review, assess, and implement Software Version upgrade &amp; patch according to IT policy and procedures</li><li>Monitor, maintain, and provide Technical PAC systems support</li><li>Collaborate with Enterprise Architecture team and IT InfrastructureTeam to develop detailed IT architecture plans and technology roadmap</li><div><br></div><div><br></div>

<li>At least 3+ years of experience in implementing/maintaining HR System, especially Workday (integrations, data migration, reporting and access role, etc)</li><li>Experience in managing and supporting technical implementation with a strong ability to work with related organizations within IT, business, and project support teams</li><li>Knowledge of application Interface, Reporting &amp; Dashboard,&nbsp; Security, Access, Enterprise Change Management Process, Audits, Application security &amp; data privacy reviews</li><li>Understanding of HR functional &amp; Workday functionality expertise with ability to contribute effectively in design discussions considering long term support.</li><li>Understanding of IT Application Development principles (SDLC) &amp; architectures with proven experience in supporting Agile PI events, sprints, and the release management processes.</li><li>Excellent verbal &amp; written communication skills and proven track record of successful engagement with Agilent businesses and functions</li><li>Strong leadership skills with the ability to deliver in a fast-paced, results driven environment</li><div><br></div><div><br></div>

HRIS (Human Resource Information System) Technical Development

<div><b>About the Role</b></div><div><br></div><div>Be part of the frontline team who responds to critical cases that arise within the Gojek ecosystem. As the Incident</div><div>Response team lead part of the Singapore Operations Command Center (SOCC), you’ll lead a team of agents in</div><div>tackling, mitigating, and preventing urgent and potentially threatening issues escalated through multiple channels</div><div>at Gojek. You’ll set up training requirements, guide your team to assess situations based on internal guidelines,</div><div>and exercise judgment where necessary to protect our community. Your efforts will directly contribute to the overall</div><div>trust and safety for the users on our platform.</div>

About the Role

Be part of the frontline team who responds to critical cases that arise within the Gojek ecosystem. As the Incident
Response team lead part of the Singapore Operations Command Center (SOCC), you’ll lead a team of agents in
tackling, mitigating, and preventing urgent and potentially threatening issues escalated through multiple channels
at Gojek. You’ll set up training requirements, guide your team to assess situations based on internal guidelines,
and exercise judgment where necessary to protect our community. Your efforts will directly contribute to the overall
trust and safety for the users on our platform.


<li>Be the first responder to any critical cases, and manage your team in responding to and de-escalating explosive situations</li><li>Lead, supervise, coach and motivate team to achieve respective KPIs and handle day-to-day issue resolutions</li><li>Monitor and support operations to ensure SLAs are met</li><li>Work independently with considerable latitude for initiative and independent judgment</li><li>Decide on the resolution of critical issues and adopt the appropriate communication protocols during major outages and/or bug-related issues</li><li>Manage multi-channel communications while ensuring consistency of messages and documentation accuracy</li><li>Maintain a “team lead”-level of knowledge and understanding of all processes and procedures across all lines of business</li><li>Respond to regulatory inquiries and requests within SLAs</li>

<li>At least 3 years of experience in the Contact Centre / Service Centre environment</li><li>Ability to balance being a team leader and team player, guiding your team through a fast-paced work environment</li><li>A customer-focused attitude with the ability to respond quickly and effectively</li><li>Demonstrated ability to coach &amp;amp; develop individuals on a team</li><li>Strong English written communication skills to collaborate with our international teams. Chinese verbal communication skills will be an advantage.</li><li>Ability to deliver exceptional customer service to both internal and external stakeholders</li><li>A highly-analytical mindset and an expert in using data to measure and analyze performance</li>

<div><b>About the Role </b></div><div><br></div><div>You will be part of the Enterprise Risk Management team, based in Jakarta, and reporting to Operational Risk Management Head. As second line, we are responsible for driving and facilitating the implementation of risk management programmes in GoTo Group’s Business Units. An Operational and IT Risk Manager requires comprehension of GoTo Group’s risk management mandate, landscape and programmes; and Business Unit’s organisation and key businesses operations. Success as an Operational and IT Risk Manager means being a capable partner for the business unit through identification of key risks and commonalities / trend across functions, and providing risk management advisory and insight for proper risk mitigation that is relevant to support company objectives.</div>

About the Role 

You will be part of the Enterprise Risk Management team, based in Jakarta, and reporting to Operational Risk Management Head. As second line, we are responsible for driving and facilitating the implementation of risk management programmes in GoTo Group’s Business Units. An Operational and IT Risk Manager requires comprehension of GoTo Group’s risk management mandate, landscape and programmes; and Business Unit’s organisation and key businesses operations. Success as an Operational and IT Risk Manager means being a capable partner for the business unit through identification of key risks and commonalities / trend across functions, and providing risk management advisory and insight for proper risk mitigation that is relevant to support company objectives.


<li>Strategise, drive and facilitate the implementation of operational and IT risk assessments, new product risk assessments, BCP creation, and incident reporting</li><li>Develop and perform annual review of operational and IT risk related policy and procedures</li><li>Perform adhoc / thematic risk assessments where and when relevant</li><li>Develop and report business unit level non-financial risk profile&nbsp;</li><li>Maintain communication and collaboration with the three lines, Technology Office, and senior stakeholders to keep abreast with key operational risk matters,&nbsp; implementation of risk governance and mitigating controls, and promote risk awareness</li><li>Conduct risk awareness initiatives such as risk champion refreshment training, socialisation programmes and discussion sessions with stakeholders.&nbsp;</li>

<li>Minimum bachelor’s degree in relevant discipline such as Accounting and Computer Science from a reputable university</li><li>4 - 8 years of advance experience in IT and/or non-IT audit or risk management in Big Four Firms, Financial Institutions, or other prominent consulting firms</li><li>Growth mindset, analytical, assertive and good interpersonal skill</li><li>Excellent attention to detail with ability to produce holistic picture risk insight</li><li>Certification in Audit such as CIA or CISA is an advantage</li><li>Good competency in constructing risk reports in English</li>

<div><b>About the Role</b></div><div><br></div><div>Fasten your helmet and climb aboard, if you’re ready to be our Jr Marketing Manager for GoFood. In this role, you will be part of the GoFood Marketing team based in Jakarta, Indonesia. Managing marketing strategy and executing go-to-market strategy for GoFood products, delivering the joy of food and culinary to new and loyal customers alike. This role is crucial in planning, implementing campaign plans such as communication strategy, channels, and promo based on the given budget.</div><div><br></div><div><br></div>

About the Role

Fasten your helmet and climb aboard, if you’re ready to be our Jr Marketing Manager for GoFood. In this role, you will be part of the GoFood Marketing team based in Jakarta, Indonesia. Managing marketing strategy and executing go-to-market strategy for GoFood products, delivering the joy of food and culinary to new and loyal customers alike. This role is crucial in planning, implementing campaign plans such as communication strategy, channels, and promo based on the given budget.




<li>Develop and execute integrated campaign plans that include activations across many formats and channels (e.g. video, interactive, social). Collaborate with the GoFood business team in conceptualizing, designing, and building strategies and campaigns to reach GoFood business goals and visions</li><li>Partner with the creative and media team to develop robust and relevant communication for our different segments, using various drivers to impact growth according to the different personas</li><li>Collaborate with the Product team to not only develop and execute strong GTMs for new product launches but also become an integral partner in sharing input and consumer insights for product development</li><li>Creating engaging and informative contents for digital marketing, website, blog, social media, and any other content marketing channels that the business might leverage to improve the conversion funnel particularly for the non active or dormant users, supported by branding, copywriter and creative teams</li><li>Identifying improvement areas for the incumbent marketing process or user journey and implementing the changes required for it. Including but not limited to CRM user journey, performance marketing, and social media engagement</li>

<li>Bachelor's degree from a reputable university or equivalent practical experience</li><li>4-6 years of experience working as a brand or product marketing manager, analytics manager, or strategy &amp; planning manager in technology, telecommunication, start-up, or FMCG</li><li>Experience in crafting marketing, communication, and business strategy</li><li>Experience in end-to-end campaign development, from planning, executing, and reporting</li><li>Experience working with cross-functional/cross-discipline stakeholders, and drafting and leading communication plans for internal stakeholders</li><li>Experience with solving problems and thinking strategically in order to translate user tension into business opportunities for company growth</li><li>Experience in brand health tracking on the reporting, trend monitoring, and developing an improvement plan.</li>

<div><b>About the Role </b></div><div><br></div><div>Join an expanding dynamic investor relations team as our Junior Associate based in Jakarta. The role requires strong research and analytical skills to carry out deep-dive industry/business intelligence screening, fundamental analysis, and benchmarking disclosure with peers. It also requires strong organizational and communication skills to engage with internal functions and external stakeholders. You will be expected to assist with the quarterly/annual earnings preparation cycles to ensure smooth execution, as well as leading periodic non-deal roadshow planning and materials preparation.</div>

About the Role 

Join an expanding dynamic investor relations team as our Junior Associate based in Jakarta. The role requires strong research and analytical skills to carry out deep-dive industry/business intelligence screening, fundamental analysis, and benchmarking disclosure with peers. It also requires strong organizational and communication skills to engage with internal functions and external stakeholders. You will be expected to assist with the quarterly/annual earnings preparation cycles to ensure smooth execution, as well as leading periodic non-deal roadshow planning and materials preparation.


<li>Maintain investor relations CRM and various Excel databases</li><li>Create, update, and maintain various Excel spreadsheets, models, and reports to track&nbsp;company performance, valuations, and various other operational and&nbsp; financial metrics&nbsp;</li><li>Regularly keep track of analyst consensus of the company and peers from various international and local brokerage houses</li><li>Prepare materials for conferences, non-deal roadshows, quarterly earnings presentations, annual reports, senior business managers and investors</li><li>Work with internal teams across the company to produce talking points and analytics on the market or business-related issues</li><li>Proactively take on recurring and ad hoc projects and investor requests&nbsp;</li>

<li>Degree ideally in Business, Finance, Accounting, or Economics from a reputable university</li><li>Good grasp of financial reporting, accounting, and financial analysis</li><li>Fluency in English (both written and spoken) and fluency in Bahasa Indonesia is a plus</li><li>Familiarity with Bloomberg, Ipreo (BD Corporate), and Capital IQ is a plus</li><li>Good time management skills and able thrive under pressure</li><li>High integrity and ethics</li>

<div><b>About the Team </b></div><div><br></div><div>GoTo Group has an immediate need of a Junior&nbsp; IT Internal Audit. In this role, you will be part of the Internal Audit Team based in Indonesia. Focusing heavily on providing assurance by evaluating and improving the control process. you will employ analytical thinking skill, communication skill, and be able to adapt in a fast phase environment in efforts to deliver the audit successfully. In our humble opinion, the coolest part is your ability to be eloquent in delivering communication with stakeholders and have high enthusiasm in learning.</div>

About the Team 

GoTo Group has an immediate need of a Junior  IT Internal Audit. In this role, you will be part of the Internal Audit Team based in Indonesia. Focusing heavily on providing assurance by evaluating and improving the control process. you will employ analytical thinking skill, communication skill, and be able to adapt in a fast phase environment in efforts to deliver the audit successfully. In our humble opinion, the coolest part is your ability to be eloquent in delivering communication with stakeholders and have high enthusiasm in learning.


<li>Conduct audit in conformance with IIA Standards and activities shall be performed in compliance with the GOTO Audit Methodology.</li><li>Support planning and implementation oft risk-based IT audit programs. This includes ensuring IT audits are performed properly and in accordance with SOX / professional standards.</li><li>Perform IT audit, regulatory compliance assessment and IT risk assessment, in areas covering IT general controls (ITGC), application controls, business cycle, and IT security review</li><li>Identify and evaluate complex technology and business risks and internal controls which mitigate risks, and related opportunities for internal control improvement</li><li>Proactively engaging in all high risk incidents. Preparing IT Audit written reports covering the audit findings (control issue/ gap) and propose corrective action plans to the management</li><li>Perform effective communication with stakeholders to ensure the audit operates smoothly</li><li>Leading Audit projects simultaneously.</li>

<li>At least 3 years of experience in auditing IT environments in reputable companies / public accounting firms.&nbsp;</li><li>Bachelor’s Degree in Information Technology, Information System or other closely related fields&nbsp;</li><li>CISA, CISSP, CISM or other relevant certifications in IT or cybersecurity domain is a plus</li><li>Knowledge and experience in delivering&nbsp; ITGC, ISO 27001 / 27701 audits.</li><li>Ability to lead a project.</li><li>Excellent interpersonal &amp; communication skills both oral and written - English proficiency a plus.</li><li>Analytical thinker with strong conceptual and problem-solving skills with the willingness to learn new Technology</li><li>Meticulous attention to detail with the ability to multitask.</li>

<div><b>About the Role </b></div><div><br></div><div>We are looking for a dynamic, energetic intern who is eager to solve a variety of practical deep learning and computer vision tasks arising from different businesses in GoTo financial. You will be working closely with the KYC data science team and attend daily standups. You will be involved in live production projects and assisting prototype development.</div><div><br></div><div><br></div>

About the Role 

We are looking for a dynamic, energetic intern who is eager to solve a variety of practical deep learning and computer vision tasks arising from different businesses in GoTo financial. You will be working closely with the KYC data science team and attend daily standups. You will be involved in live production projects and assisting prototype development.




<li>Work with data like images, videos and real-time sensor data etc.</li><li>Design, train, quantize and deploy deep learning/computer vision models</li><li>Develop unit tests, documentation for features, evaluating, benchmarking the prediction/quality</li><li>Communicate with supervisor/buddy for daily activities</li>

<li>Final year or Fresh Graduates of Computer Science, or any related fields</li><li>Knowledge of developing Deep Learning/Computer Vision and classic ML&nbsp; models for practical applications</li><li>Proficiency in deep learning frameworks such as PyTorch, TensorFlow/Keras, or Caffe.</li><li>Strong communication skills to understand business stakeholders' needs and effectively convey analytical results.</li><li>Ability to write clear and concise technical documentation</li><li>Ability to work independently and collaboratively within a team.</li>

<div><b>About the Role </b></div><div><br></div><div>We are seeking a dedicated and passionate intern to join our team, focusing on maintaining and developing our frontend KYC SDK. In this role, you will collaborate with the data science team, working on real-world projects to assist in the integration of our KYC system across Android, iOS, and Flutter platforms. You'll attend daily standups and contribute to the development and enhancement of our product, ensuring seamless user experiences for our clients.</div><div><br></div><div><br></div>

About the Role 

We are seeking a dedicated and passionate intern to join our team, focusing on maintaining and developing our frontend KYC SDK. In this role, you will collaborate with the data science team, working on real-world projects to assist in the integration of our KYC system across Android, iOS, and Flutter platforms. You'll attend daily standups and contribute to the development and enhancement of our product, ensuring seamless user experiences for our clients.




<li>Maintain and develop the frontend KYC SDK for Android, iOS, and Flutter platforms.</li><li>Work closely with the data science team to ensure successful integration.</li><li>Assist in the integration of the KYC system with other teams and products.</li><li>Develop unit tests and documentation for features.</li><li>Evaluate and benchmark the performance of the KYC system.</li><li>Attend daily stand ups and collaborate effectively with the team.</li><li>Identify and troubleshoot issues to ensure continuous improvement.</li><li>Communicate regularly with supervisors and colleagues to report progress and discuss challenges.</li>

<li>Final year or Fresh Graduates of Computer Science, or any related fields</li><li>Knowledge of Android, iOS, or Flutter development platforms.</li><li>Familiarity with frontend development and user interface design principles.</li><li>Strong problem-solving skills, and the ability to work independently and collaboratively within a team.</li><li>Excellent communication skills to work effectively within the team and with stakeholders.</li><li>Ability to write clear and concise technical documentation.</li><li>A keen interest in learning about and working with KYC systems.</li><li>Attention to detail and the ability to manage multiple priorities.</li><li>A proactive attitude and eagerness to contribute to a dynamic team environment.</li>

<div><b>About the Role</b></div><div><br></div><div>They say no man is an island, and this notion holds particularly true for this role. As our KYC Project Manager, you’ll be an instrumental cog in the verifications wheel of GoJek that directly impacts the company’s ability to ensure its adherence to implementing a robust Enhanced Due Diligence (EDD) and Customer Due Diligence (CDD) in compliance to regulation. You will be in the driver seat to translate company goals into initiatives with tangible result by doing cost and benefit analysis&nbsp;</div>

About the Role

They say no man is an island, and this notion holds particularly true for this role. As our KYC Project Manager, you’ll be an instrumental cog in the verifications wheel of GoJek that directly impacts the company’s ability to ensure its adherence to implementing a robust Enhanced Due Diligence (EDD) and Customer Due Diligence (CDD) in compliance to regulation. You will be in the driver seat to translate company goals into initiatives with tangible result by doing cost and benefit analysis 


<li>Closely liaise with Ops team to address pain point and issues in the ops process or issues that might triggered customer complaints, and come up with solution to address the issue and oversee the implementation and measure result</li><li>Together with Product &amp; Compliance team, refine all the existing processes to achieve company goals and ensure that user journey complies with country regulations at all times</li><li>Initiate a process review and benchmark to come up with solutions on how best to create a seamless KYC and KYB process to onboard “good user”</li><li>Continuous cost and benefit analysis on the whole KYC and KYB process from Ops and Business perspective including but not limited to when leading projects or in day to day BAU&nbsp;</li><li>Work closely with the Fraud team to identify trends of fraud patterns during KYC and KYB submission, figure out solutions to address the issue, collaborate with the product team in delivering the solution from testing to production deployment, from UAT to sanity testing&nbsp;</li><li>Work closely with Product team to do the continuous review and refine User Interface and User Experience flow throughout the whole KYC and KYB process&nbsp;</li><li>Drive all the initiatives and discussions related to KYC and KYB process including but not limited to, new projects, impact, issue and target by closely collaborating with internal and external counterpart&nbsp;</li><li>Lead the initiative for complaint handling related KYC and KYB process not only related to newly implemented process but also to address issue that might happen from incorrect ops process&nbsp;</li>

<li>A relevant Bachelor or Master Degree</li><li>Should have at least 5 years of experience in a financial institution and have a background in leading big scale projects and process improvement with tangible result&nbsp;</li><li>Strong sense of operational risk and regulatory risk&nbsp;</li><li>Team player (adaptable, communicative, strategic, collaborative)</li><li>Analytical mindset (able to understand the context, find the correlation between topic, and draw the conclusion)</li><li>Problem-solving (able to link the information’s to solve the problem)</li><li>Experience in creating BRD with the minimum point of problem statement, solution to implemented, cost and benefit analysis and impact analysis&nbsp;</li>

KYC Special Project - Payments Platform - #8256

<div><b>About the Role</b></div><div><br></div><div>At Gojek, we are committed to become the best growth partner for MSMEs (Micro, Small, and Medium Enterprises). As the Lead Corporate Affairs - Merchant Operations, you will be at the forefront in building trust and influence among merchants through effective communications strategies and position Gojek/GoFood as the GoFood merchants’ preferred platform. You will play an active role in reinforcing our company and product's mission through various channels such as conventional media, digital Public Relations (PR), and direct stakeholders engagement. We're seeking a strategic and creative individual who thrives on crafting engaging communications strategies, managing reputational risks, and driving successful product launches and key campaigns. Your efforts will contribute to solidifying Gojek, GoFood, and GoBiz as the preferred services and solutions for food merchants.</div><div><br></div><div><br></div>

About the Role

At Gojek, we are committed to become the best growth partner for MSMEs (Micro, Small, and Medium Enterprises). As the Lead Corporate Affairs - Merchant Operations, you will be at the forefront in building trust and influence among merchants through effective communications strategies and position Gojek/GoFood as the GoFood merchants’ preferred platform. You will play an active role in reinforcing our company and product's mission through various channels such as conventional media, digital Public Relations (PR), and direct stakeholders engagement. We're seeking a strategic and creative individual who thrives on crafting engaging communications strategies, managing reputational risks, and driving successful product launches and key campaigns. Your efforts will contribute to solidifying Gojek, GoFood, and GoBiz as the preferred services and solutions for food merchants.




<li>Develop strategic approaches and narratives in alignment with the company and product's mission</li><li>Implement communication strategies and programs to enhance the reputation of Gojek, GoFood, and GoBiz</li><li>Collaborate closely with various teams, including GoTo Group, Gojek, GoTo Financial, Food Strategy, Region, Merchant Marketing, Corporate Communications, Drivers Ops, Product Communications, Sales, as well as Public Policy and Government Relations team in various proactive and defensive communications</li><li>Engage with influential stakeholders, including opinion leaders, MSME experts, influencers, merchant influencers to cultivate relationships and strengthen business reputation</li><li>Efficiently handle incidents, issues, or crisis situations related to industries or merchants, including response management and mitigation</li><li>Develop communications playbooks including media kits, infographics, and other collateral materials</li><li>Support business key initiatives with strategic and impactful conventional and/or digital PR efforts</li><li>Work with a consulting agency or event organizer to plan and execute media and/or KoL events.</li>

<li>Minimum of 4 years of relevant work experience in corporate or external communications, product or brand communications, consulting firms, news/media, or the private sector. Experience in industries such as digital/technology/eCommerce, F&amp;B, and companies focusing on MSMEs as social impact beneficiaries will be considered a plus</li><li>Proven track record of strong end-to-end project management skills, encompassing the development of data-driven communications strategies and tactics, execution, and reporting</li><li>Ability to create well-structured external communications collaterals, demonstrating a talent for crafting engaging messages and narratives with minimal revision and supervision</li><li>Knowledge of F&amp;B, online food delivery, MSMEs, and technology issues, including the policies and public sentiments surrounding them, particularly in Indonesia</li><li>Experience in crisis communications and issues management</li><li>A proactive team player with good decision-making abilities, solution-oriented, and the ability to adapt in a rapidly changing and sometimes pressing environment</li><li>Excellent interpersonal skills and experience working across large organizations with multiple internal and external stakeholders to develop and execute strategies with exceptional results</li><li>Strong enthusiasm in staying informed about the latest trends, particularly in the ever-evolving landscape and trend of social media</li>

Lead Corporate Affairs - Merchant Operations

<div><b>About the role</b></div><div><br></div><div>The Engineering Platform team in Gojek is responsible for supporting critical cloud infrastructure and&nbsp; application platforms within the Gojek ecosystem. The Principal Network Engineer with expertise in network design, administration will lead the high availability, reliability, multi-region application deployment&nbsp; and operational support.&nbsp;</div><div><br></div><div><br></div>

About the role

The Engineering Platform team in Gojek is responsible for supporting critical cloud infrastructure and  application platforms within the Gojek ecosystem. The Principal Network Engineer with expertise in network design, administration will lead the high availability, reliability, multi-region application deployment  and operational support. 




<li>Lead highly complex network design &amp; operations. Provide network configuration support and document client requirements</li><li>Work with clients to ensure that data flow diagrams are accurately completed to provide network connectivity</li><li>Work with infrastructure solutions architects to enhance, scale and overhaul the network strategy to support cutting edge application deployments solutions like Kubernetes and containers</li><li>Automation - Streamline repeatable build and operational support practices that scale with technology changes</li><li>Develop network high availability and DR plans to meet the requirements of critical applications</li><li>Utilize approved tools to verify and take required action on events aggregated from network monitoring tools and Web Application Firewall</li><li>Responsible for troubleshooting to ascertain root cause of issues</li><li>Perform network system updates, patches, and configuration changes</li>

<li>Experience with Network infrastructure and cloud networking is a must</li><li>Experience supporting network operations on cloud platform like Google/AWS/Azure etc</li><li>Atleast 6 years of experience in managing, supporting and maintenance of network infrastructure datacenter/cloud</li><li>Experience with Ansible/Shell/Python scripting for databases patching and maintenance automation will be an advantage</li><li>Experience with disaster recovery strategies (including hands-on backup and recovery experience)</li><li>In-depth understanding of HA/DR strategiesExperience with Google Cloud Platform is a plus</li><li>Experience or knowledge of containers such as Kubernetes and docker is a plus</li>

<div><b>About the Role</b></div><div><br></div><div>At Gojek, engineering is central to everything we do to bring cheer to the lives of millions. In this role, you will be part of Gojek’s transport engineering team, building some of the most critical products for our consumers. As a Software Engineer in Gojek, you will be responsible for building systems and products across the various areas of business for Gojek Transport. Your ownership, drive and passion would help provide for a world-class user experience and stability of Transport products for mobility or people and packages.</div><div><br></div><div>We are looking for Lead software engineers for the Transport team who appreciates good engineering and user experience. The person should be passionate about maintaining a clean and maintainable codebase. Your primary focus will be technically leading the development and management of mission critical systems.</div><div><br></div><div><br></div>

About the Role

At Gojek, engineering is central to everything we do to bring cheer to the lives of millions. In this role, you will be part of Gojek’s transport engineering team, building some of the most critical products for our consumers. As a Software Engineer in Gojek, you will be responsible for building systems and products across the various areas of business for Gojek Transport. Your ownership, drive and passion would help provide for a world-class user experience and stability of Transport products for mobility or people and packages.

We are looking for Lead software engineers for the Transport team who appreciates good engineering and user experience. The person should be passionate about maintaining a clean and maintainable codebase. Your primary focus will be technically leading the development and management of mission critical systems.




<li>Design and develop highly scalable, highly available, reliable, secure and fault tolerant systems with minimal guidance for one of the world's fastest growing company in travel</li><li>Translate business requirements into scalable and extensible design</li><li>Pair with team members on functional and nonfunctional requirements and spread design philosophy, goals and improve the code quality across the team</li><li>Partner with the product management team to define and execute the feature roadmap</li><li>Coordinate with cross functional teams (Mobile, DevOps, UX, QA etc.) on planning and execution</li><li>Proactively manage stakeholder communication related to deliverables, risks, changes and dependencies</li><li>Provide technology leadership to the team and foster engineering excellence</li><li>Research new technologies and tools that enable building the next generation of Gojek services</li>

<li>Should at least have 6+ years of hands on experience in designing, developing, testing and deploying applications on Java, Ruby or Go for large scale applications</li><li>Proficient in OOP, SQL, Linux/Unix and Design Patterns. Experience with functional programming is a plus</li><li>Data modeling experience in Relational and NoSQL databases</li><li>Ability to understand and implement Continuous Integration and Continuous Delivery</li><li>Well versed with Agile methodologies, TDD and Test Engineering and Automation</li><li>Ability to design and implement low latency RESTful services</li><li>Excellent understanding of interactive application development paradigm, memory management, performance/resource optimisations, database interactions, network programming, concurrency and multithreading, fault tolerance, monitoring, security and operability of systems</li>

<div><b>About the Role</b>&nbsp;</div><div><br></div><div>Put on your helmet and get ready for an adventure as our Brand Manager for Gojek Logistics! In this exciting role, you'll oversee the growth and development strategy of multiple logistics products and innovations. You'll work closely with our talented Logistics Marketing team in Jakarta, Indonesia, and lead the charge in implementing our brand vision into strategy, planning amazing campaigns, and handling end-to-end marketing initiatives. You'll be joined by a team of experts in brand, product, analytics, creative, media, and strategy, all working together to keep Gojek Logistics at the top of the market. Are you up for the challenge?</div><div><br></div>

About the Role 

Put on your helmet and get ready for an adventure as our Brand Manager for Gojek Logistics! In this exciting role, you'll oversee the growth and development strategy of multiple logistics products and innovations. You'll work closely with our talented Logistics Marketing team in Jakarta, Indonesia, and lead the charge in implementing our brand vision into strategy, planning amazing campaigns, and handling end-to-end marketing initiatives. You'll be joined by a team of experts in brand, product, analytics, creative, media, and strategy, all working together to keep Gojek Logistics at the top of the market. Are you up for the challenge?



<li>Developing and implementing brand strategy: You will be responsible for developing and executing a comprehensive brand strategy that aligns with the company's overall business objectives.</li><li>Conducting market research: you must stay informed about the latest market trends, competitor activity, and consumer behavior to identify new opportunities for the brand.</li><li>Creating marketing campaigns: You will be responsible for developing marketing campaigns that communicate the brand's message effectively and resonate with the target audience. Manage end-to-end campaign development including insight generation, campaign creative and media briefing, 360 marketing channel planning, and post-campaign analysis.</li><li>Managing the brand's visual identity: You must ensure that the brand's visual identity, including logos, colors, and other visual elements, is consistent across all channels.</li><li>Managing all brand assets and media: You will be responsible for managing the brand's social media presence and engaging with followers to build a community around the brand.</li><li>Collaborating with cross-functional teams: your must work closely with teams across the organization, including product development, corporate affairs, government relations, business team, customer support, driver engagement team, etc, to ensure that the brand's messaging aligns with the company's overall strategy.</li><li>Measuring and analyzing performance: you must track the performance of the brand's marketing initiatives and analyze data to identify opportunities for improvement.</li><li>Protecting the brand's reputation: you must monitor the brand's reputation and respond to negative feedback or reviews to protect the brand's image.</li>

<li>Possess a Bachelor's / Master’s degree in Business/ Marketing / Communication field from a reputable university or have equivalent practical experience.</li><li>Having at least 5 years of experience as a brand or product marketing manager, analytics manager, or strategy &amp; planning manager in a technology company is preferable.</li><li>Skilled in crafting effective marketing, communication, and business strategies.</li><li>Experienced in end-to-end campaign development, from planning to execution and reporting.</li><li>Skilled in working with cross-functional and cross-disciplinary stakeholders, and leading communication plans for internal stakeholders.</li><li>Capable of problem-solving and strategic thinking to identify business opportunities for company growth by addressing user tensions.</li><li>Experienced in brand health tracking, reporting, trend monitoring, and developing improvement plans.</li>

<div><b>About The Role </b></div><div><br></div><div>You will be part of the marketing and communications team led by the Head of Marketing &amp; Communications who will provide overall guidance and direction. You will work directly with the Marketing &amp; Communications Associate and Coordinator, agencies, program’s partners, internal GoTo and closely with the rest of the Foundation’s team. You will play a role in developing, managing, and tracking the content marketing activities for YABB and programs.&nbsp;</div>

About The Role 

You will be part of the marketing and communications team led by the Head of Marketing & Communications who will provide overall guidance and direction. You will work directly with the Marketing & Communications Associate and Coordinator, agencies, program’s partners, internal GoTo and closely with the rest of the Foundation’s team. You will play a role in developing, managing, and tracking the content marketing activities for YABB and programs. 


<li>Support the team to diagnose the trend and find insights relating to sustainability and materiality areas&nbsp;</li><li>Assist to generate creative ideas to develop engaging storytelling content and solid key messages</li><li>Assist to manage social media of YABB and its programs within the timeline including content development, regular update, inquiries response, relevant engagement, measurement and reporting</li><li>Assist to manage online activation of YABB and its programs including plan and content development, community engagement, invitation and user journey management, measurement and reporting</li><li>Assist to write content such as press releases, articles, and blogs of YABB and its programs for media publications, social media, and website</li><li>Coordinate with agencies, partners, and internal team within GoTo Group to develop and execute the plan</li>

<li>Final year student (no more in-class study) or a fresh graduate from a reputable university, majoring in marketing or communications.</li><li>Having some previous experience in organizing events or working in a division/organization that deals with sustainability would be an added advantage.</li><li>Possess social media management skills (Instagram, LinkedIn, and YouTube), including copywriting, graphic design, and social media analytics.</li><li>Able to operate graphic design software and have an interest in writing, these are not mandatory but preferable.</li><li>Motivated to create a positive impact in the socio-economic environment and beyond.</li><li>Able to communicate effectively in both Bahasa Indonesia and English, both verbally and in writing.</li>

<div><b>About the Role </b></div><div><br></div><div>We are looking for a Product Marketing Manager (merchant services)&nbsp; for GoTo Financial who will be responsible for developing and executing go-to-market strategies esp by orchestrating campaigns or marketing initiatives to drive adoption and revenue growth by identifying opportunities to expand the customer base and increase revenue. The PMM will work closely with internal marketing team (creative, CRM, event), cross-functional teams (incl product management, customer support, and sales), and external agencies to gather insights, design and execute campaign, and create sales enablement materials. The ideal candidate will have experience in product management or marketing, excellent communication skills, and the ability to work independently in a fast-paced environment.</div><div><br></div><div><br></div>

About the Role 

We are looking for a Product Marketing Manager (merchant services)  for GoTo Financial who will be responsible for developing and executing go-to-market strategies esp by orchestrating campaigns or marketing initiatives to drive adoption and revenue growth by identifying opportunities to expand the customer base and increase revenue. The PMM will work closely with internal marketing team (creative, CRM, event), cross-functional teams (incl product management, customer support, and sales), and external agencies to gather insights, design and execute campaign, and create sales enablement materials. The ideal candidate will have experience in product management or marketing, excellent communication skills, and the ability to work independently in a fast-paced environment.




<li>Conduct research to understand merchants needs and behavior and analyze product performance data to identify opportunities&nbsp;</li><li>Developing and executing a data-driven marketing strategy that aligns with the overall business objectives</li><li>Create product positioning and messaging to differentiate our products from competitors</li><li>Creating and managing marketing campaigns across various channels, including search, social media, and email marketing by working together with both internal and external stakeholders to deliver the plan</li><li>Developing and managing referral or other marketing programs to drive merchant acquisition</li><li>Identify, develop, implement, and refine consumer-focused lifecycle &amp; retention marketing strategies</li><li>Continuously monitor and analyze data to create campaign or marketing reports</li><li>Running A/B tests and analyzing results to optimize conversion rates and user acquisition</li>

<li>Relevant years of working experience in Tech, Bank, Consulting or Marketing Agencies</li><li>2+ years of Relevant experience in marketing or growth roles</li><li>Customer obsession and passion in marketing </li><li>Strong analytical skills, data-driven, and delighted with statistical analysis and figures</li><li>Strong communication skills, collaborative spirit, delighted to work with other stakeholders (BI/Data, Business, Product, Leadership)</li><li>Strong business sense and problem-solving skills</li>

<div><b>About the Role</b></div><div><br></div><div>As our Marketing Manager based in Hanoi, you will be responsible for managing the marketing funnels for Transport and Logistics (GoRide, GoCar, and GoSend) by creating and implementing strategic marketing plans across various touch points in all of Gojek's area focus. You will report to the Head of Marketing and work closely with her on a daily basis.</div><div><br></div>

About the Role

As our Marketing Manager based in Hanoi, you will be responsible for managing the marketing funnels for Transport and Logistics (GoRide, GoCar, and GoSend) by creating and implementing strategic marketing plans across various touch points in all of Gojek's area focus. You will report to the Head of Marketing and work closely with her on a daily basis.



<li>Manage end-to-end campaign development including insight generation, campaign, briefing, creative execution, 360 marketing channel planning, and post-campaign analysis.</li><li>Develop integrated campaign plans that include activations across many formats and channels (e.g. video, interactive, social).</li><li>Collaborate with cross-functional teams: government relations, media, analytics, research, growth, and finance teams throughout the campaign development process to develop robust and relevant communication for our users that are constantly iterating and evolving.</li><li>Supervise, manage, and work closely with vendors to execute our project flawlessly and timely.</li><li>Ensure that all activities in all of the districts are delivered with a standard of accuracy, completeness, and timeliness as per best practices and local insights.</li><li>Manage PR/PO, GR, accrual, and payment process for all the managed projects together with the accounting and finance team</li>

<li>Bachelor's degree from reputable universities.</li><li>6+&nbsp; years of experience working as a brand or product marketing manager or strategy &amp; planning manager in FMCG, technology, or telecommunication.</li><li>Experience in end-to-end marketing campaign development, from planning, executing, and reporting with efficient budget spending and tracking.</li><li>Experience working with cross-functional/cross-discipline stakeholders, drafting and leading communication plans for internal stakeholders.</li><li>As a person, you are/have:</li><div><br></div><div><i>- Strong project ownership, analytical, and structured thinking capabilities to translate user tension into business opportunities for company growth.</i></div><div><i>- Excellent data analytic and problem-solving skills to generate qualitative and quantitative insights from various data sources and formulate Marketing strategies</i></div><div><i>- Agile and easily adapt to change and work within an ambiguous, deadline-driven, fast-paced, and VUCA environment&nbsp;</i></div><div><i>- Proactive, attention to detail, and able to manage multiple projects and responsibilities</i></div><div><i>- Excellent command of English</i></div>

<div><b>About the Role</b></div><div><br></div><div>Fasten your seatbelt and climb aboard if you are ready to be our Merchant Engagement. Based in Ho Chi Minh, Vietnam, you will support our sales team to cater to Gojek merchants’ onboarding, supporting strategic relationships with service establishments, and designing and running merchants' funding activities and preferred merchant partners. You will work closely with other teams, actively working to broaden and deepen our merchant relationships and expand reach in Unmanagement Merchant's segments.</div><div><br></div>

About the Role

Fasten your seatbelt and climb aboard if you are ready to be our Merchant Engagement. Based in Ho Chi Minh, Vietnam, you will support our sales team to cater to Gojek merchants’ onboarding, supporting strategic relationships with service establishments, and designing and running merchants' funding activities and preferred merchant partners. You will work closely with other teams, actively working to broaden and deepen our merchant relationships and expand reach in Unmanagement Merchant's segments.

