<div><b style="font-size: 16px;">About the Role</b></div><div><br></div><div><span style="font-size: 16px;">Account Executive (AE) is mainly responsible to execute Regional/Nation-Wide Sales strategy within their areas and also build &amp; maintain relationships with the network of all merchants in their territory including regular visits upon assigned leads. They should understand what the merchant needs and provide advice upon it.</span></div>

About the Role

Account Executive (AE) is mainly responsible to execute Regional/Nation-Wide Sales strategy within their areas and also build & maintain relationships with the network of all merchants in their territory including regular visits upon assigned leads. They should understand what the merchant needs and provide advice upon it.


<li>Actively relate to Leads provided through Motion Standard and Virtual Engagement.</li><li>Routinely conduct business review sessions and proactively giving solutions to merchants in order to grow their business through consultative selling motion.</li><li>Determine the problems faced by merchants and help solve them, including those related to merchant spending, troubleshooting, document changes or adding new outlets, entities or brands.</li><li>Actively observe competitor movements and market movements.</li><li>Actively penetrate their areas by onboarding new merchants and always observing the area through canvassing days.</li><li>Actively support the city's focus projects (Merchant Partnership, Assortment, etc).</li><li>Ensure the submission and administration process (advertisements, promotions, changes to agreements, additional outlets) are on time, including complaints from merchants and also always submit to ASM and seek assistance from the right PIC.</li><li>Routinely attend training, socialize new products and develop skills.</li>

<li>Bachelor’s degree in Business Administration, Marketing, Sales, or a related field.</li><li>2 years relevant experience with preferable industries: top 5 FMCG/Telecommunication/Tech companies and preferably has spent significant time (&gt;1 year) in a representative area and has strong network and knowledge about the region will be a plus.</li><li>Good business sense and have a good understanding of the markets, customers, and competitors.</li><li>Has an existing relationship or is able to bridge, develop, and maintain a good relationship with the key partners.</li><li>Excellent communication and negotiation skills.</li><li>Fact-based/number-oriented individual and able to interpret data to make data-driven decisions.</li><li>Comfortable working under pressure in a fast-paced and ambiguous environment.</li><li>Self-motivated with a results-driven approach.</li><li>Willing to be placed anywhere in Gojek area of operations.</li>

<li>Actively relate to Leads provided through Motion Standard and Virtual Engagement.</li><li>Routinely conduct business review session and proactively giving solution to merchants in order to grow their business through consultative selling motion.</li><li>Determine the problems faced by merchants and help solve them, including those related to merchant spending, troubleshooting, document changes or adding new outlets, entities or brands.</li><li>Actively observe competitor movements and market movements.</li><li>Actively penetrate their areas by onboarding new merchants and always observing the area through canvassing days.</li><li>Actively support the city's focus projects (Merchant Partnership, Assortment, etc).</li><li>Ensure the submission and administration process (advertisements, promotions, changes to agreements, additional outlets) are on time, including complaints from merchants and also always submit to ASM and seek assistance from the right PIC.</li><li>Routinely attend training, socialize new products and develop skills.</li>

<li>Bachelor’s degree in Business Administration, Marketing, Sales, or a related field.</li><li>2 years relevant experience with preferable industries: top 5 FMCG/Telecommunication/Tech company and preferably has spent significant time (&gt;1 year) in representative area and has strong network and knowledge about the region will be a plus.</li><li>Good business sense and have good understanding of the markets, customers, and competitors.</li><li>Has existing relationship or able to bridge, develop, and maintain good relationship with key partner.</li><li>Excellent communication and negotiation skills.</li><li>Fact-based/number-oriented individual and able to interpret data to make data-driven decisions.</li><li>Comfortable working under pressure in a fast-paced and ambiguous environment.</li><li>Self-motivated with a results-driven approach.</li><li>Willing to be placed anywhere in Gojek area of operations.</li>

<div><b style="font-size: 16px;">About the Role </b></div><div><br></div><div><span style="font-size: 16px;">Account Executive (AE) is mainly responsible to execute Regional/Nation-Wide Sales strategy within their areas and also build &amp; maintain relationships with the network of all merchants in their territory including regular visits upon assigned leads. They should understand what the merchant needs and provide advice upon it.</span></div><div><br></div>

About the Role 

Account Executive (AE) is mainly responsible to execute Regional/Nation-Wide Sales strategy within their areas and also build & maintain relationships with the network of all merchants in their territory including regular visits upon assigned leads. They should understand what the merchant needs and provide advice upon it.



<li>Bachelor’s degree preference in Business Administration, Marketing, Sales, or a related field.</li><li>2 years relevant experience with preferable industries: top 5 FMCG/Telecommunication/Tech companies and preferably has spent significant time (&gt;1 year) in a representative area and has strong network and knowledge about the region will be a plus.</li><li>Good business sense and have a good understanding of the markets, customers, and competitors.</li><li>Has an existing relationship or is able to bridge, develop, and maintain a good relationship with the key partners.</li><li>Excellent communication and negotiation skills.</li><li>Fact-based/number-oriented individual and able to interpret data to make data-driven decisions.</li><li>Comfortable working under pressure in a fast-paced and ambiguous environment.</li><li>Self-motivated with a results-driven approach.</li><li>Willing to be placed anywhere in the Gojek area of operations.</li>

<div><b style="font-size: 16px;">About the Role </b></div><div><br></div><div><span style="font-size: 16px;">Account Executive (AE) is mainly responsible to execute Regional/Nation-Wide Sales strategy within their areas and also build &amp; maintain relationships with the network of all merchants in their territory including regular visits upon assigned leads. They should understand what the merchant needs and provide advice upon it.</span></div>

About the Role 

Account Executive (AE) is mainly responsible to execute Regional/Nation-Wide Sales strategy within their areas and also build & maintain relationships with the network of all merchants in their territory including regular visits upon assigned leads. They should understand what the merchant needs and provide advice upon it.


<li>Prepare sales forecasts and budgets; set transaction targets in areas like product mix,sales volume, market shares in their territory</li><li>Analyze consumer behavior, market insight, field situation, and market trend in their territory</li><li>Regular review leads merchants (i.e. monitor merchant growth, transfer merchants to new categories, competitor activity, etc.)</li><li>Provide advice to the merchant based on valid data analytics result in order to increase number of transaction</li><li>Create regular report to what's happened in their respective areas toward Regional/Nation-Wide company strategy</li>

<li>2 years relevant experience with preferable industries: top 5 FMCG / Telecommunication company;</li><li>Preferably has spent significant time (&gt;1 year) in representative area and has strong network and knowledge about the region will be a plus;</li><li>Has existing relationship or able to bridge, develop and maintain good relationship with key partner;</li><li>Strong business sense and have good understanding of the markets, customers, and competitors;</li><li>Fact-based / number-oriented individual, who is comfortable working under pressure in a fast-paced and ambiguous environment.</li>

<div><b>About the Role</b></div><div><br></div><div>Account Manager (AM) will manage a smaller number of higher-revenue higher-growth SMB merchants. Main responsibility is to ensure that the merchants grow their business in GoFood platform and increase adoption of in app features as business needs. They should understand what the merchants need and provide advice upon it.</div>

About the Role

Account Manager (AM) will manage a smaller number of higher-revenue higher-growth SMB merchants. Main responsibility is to ensure that the merchants grow their business in GoFood platform and increase adoption of in app features as business needs. They should understand what the merchants need and provide advice upon it.


<li>Actively relate to Leads provided through Motion Standard and Virtual Engagement.</li><li>Routinely provide feedback to merchants by making Report modules always&nbsp; conducting Business Reviews. and actively penetrate promos and ads from leads that are their responsibility.</li><li>Determine the problems faced by merchants and help solve them, including identify and grow merchants in the respected portfolio as the future growth driver, those related to troubleshooting, document changes or adding new outlets, entities or brands.</li><li>Actively observe competitor movements and market movements.</li><li>Actively penetrate their areas by onboarding new merchants and always observing the area through canvassing days.</li><li>Actively support the city's focus projects (Merchant Partnership, Assortment, etc).</li><li>Ensure the submission and administration process (advertisements, promotions, changes to agreements, additional outlets) are on time, including complaints from merchants and also always submit to ASM and seek assistance from the right PIC.</li><li>Routinely attend training, socialize new products and develop skills.</li>

<li>At least 3 years relevant experience with preferable industries: top 5 FMCG/Telecommunication/Bank/Tech company and preferably has spent significant time (&gt;1 year) in representative area and has strong network and knowledge about the region.</li><li>Has business sense and have good understanding of the markets, customers, and competitors.</li><li>Has existing relationship or able to bridge, develop, and maintain good relationship with key partner.</li><li>Excellent communication and negotiation skills.</li><li>Fact-based/number-oriented individual and able to interpret data to make practical data-driven decisions.</li><li>Comfortable working under pressure in a fast-paced and ambiguous environment.</li><li>Self-motivated with a results-driven approach.</li><li>Willing to be placed anywhere in Gojek area of operations.</li>

<div><b><span style="font-size: 16px;">About the Role </span></b></div><div><br></div><div><span style="font-size: 16px;">Area Operations Associate is accountable and responsible to support Area Operations Manager for all spectrum operation drivers in the area level, including but not limited to balancing supply and demand (BCR), utilization, driver acquisition, driver engagement, and consistently helping to solve driver problems on the field. Handle conflict, regulation compliance and maintain stakeholders in the area.</span></div>

About the Role 

Area Operations Associate is accountable and responsible to support Area Operations Manager for all spectrum operation drivers in the area level, including but not limited to balancing supply and demand (BCR), utilization, driver acquisition, driver engagement, and consistently helping to solve driver problems on the field. Handle conflict, regulation compliance and maintain stakeholders in the area.


<li>Accountable to support Area Operations Manager (AOM) tasks by managing day-to-day operations monitoring (2W and 4W) including:&nbsp;&nbsp;<b>1.</b> driver acquisition management; <b>2. </b>driver engagement management (loyalty &amp; retention and safety &amp; performance training);<b> 3.</b> driver exit (i.e. drivers suspension, etc.) management and inventory management (driver attributes and driver warrants);<b> 4. </b>driver income through driver expenses reduction or providing alternative income (i.e. Swadaya)</li><li>Collaborate with Area Operations Manager for day-to-day escalated issues around driver services</li><li>Learn and apply good insights from an operations perspective during the process of establishing new areas of service</li><li>Responsible for end-to-end processes at the channel walk-in center (Driver Support Unit) in the district</li><li>Ensure SOP and legal compliance in the district</li><li>Support AOM in product changes roll out in the region</li><li>Support AOM by providing analysis for operations and consumer engagement activities in the area</li>

<li>Having at least 3 years experience in operations</li><li>Having strong analytical thinking and problem-solving skills using various improvement tools (e.g. SQL, Big query, metabase) and methods</li><li>Having a good understanding of supply and demand planning</li><li>Having good communication skills and good attention to detail and routine activities</li><li>Able to create creative solutions toward operation issues and empower relevant teams to execute properly</li><li>Able to handle communication in community or mass conflict&nbsp;</li><li>Fluent in Bahasa Indonesia &amp; proficient in spoken and written in English</li>

<div><b>About the Role</b></div><div><br></div><div>Area Operations Associate is accountable and responsible to support Area Operations Manager for all spectrum operation drivers in the area level, including but not limited to balancing supply and demand (BCR), utilization, driver acquisition, driver engagement, and consistently helping to solve driver problems on the field. Handle conflict, regulation compliance and maintain stakeholders in the area </div>

About the Role

Area Operations Associate is accountable and responsible to support Area Operations Manager for all spectrum operation drivers in the area level, including but not limited to balancing supply and demand (BCR), utilization, driver acquisition, driver engagement, and consistently helping to solve driver problems on the field. Handle conflict, regulation compliance and maintain stakeholders in the area 


<li>Accountable to support Area Operations Manager tasks by managing day-to-day operations monitoring (2W and 4W) including:&nbsp;&nbsp;driver acquisition management, driver engagement management (loyalty &amp; retention and safety &amp; performance training), driver exit (i.e. drivers suspension, etc.) management and inventory management (driver attributes and driver warrants), driver income through driver expenses reduction or providing alternative income (i.e. Swadaya, Promo Go)&nbsp;</li><li>Collaborate with Area Operations Manager for day-to-day escalated issues around driver services</li><li>Learn and apply good insights from an operations perspective during the process of establishing new areas of service</li><li>Responsible for end-to-end processes at the channel walk-in center (Driver Support Unit) in the district</li><li>Ensure SOP and legal compliance in the district</li><li>Support AOM in product changes roll out in the region</li><li>Support AOM by providing analysis for operations and consumer engagement activities in the area</li>

<li>Having at min 3 years experience in operations</li><li>Having strong analytical thinking and problem-solving skills using various improvement tools (SQL, Big query, metabase) and methods</li><li>Having a good understanding of supply and demand planning</li><li>Having good communication skills and good attention to detail and routine activities</li><li>Able to create creative solutions toward operation issues and empower relevant teams to execute properly</li><li>Able to handle communication in community or mass conflict&nbsp;</li><li>Fluent in Bahasa Indonesia &amp; proficient in spoken and written in English</li>

<div><b>About the Role </b></div><div><br></div><div>Area Operations Associate is accountable and responsible to support Area Operations Manager for all spectrum operation drivers in the area level, including but not limited to balancing supply and demand (BCR), utilization, driver acquisition, driver engagement, and consistently helping to solve driver problems on the field. Handle conflict, regulation compliance and maintain stakeholders in the area.</div>

<li>3+ years experience in operations</li><li>Having strong analytical thinking and problem-solving skills using various improvement tools (e.g. SQL, Big query, metabase) and methods</li><li>Having a good understanding of supply and demand planning</li><li>Having good communication skills and good attention to detail and routine activities</li><li>Able to create creative solutions toward operation issues and empower relevant teams to execute properly</li><li>Able to handle communication in community or mass conflict&nbsp;</li><li>Fluent in Bahasa Indonesia &amp; proficient in spoken and written in English</li>

<div><b style="font-size: 16px;">About the Role </b></div><div><br></div><div><span style="font-size: 16px;">Area Operations Associate is accountable and responsible to support Area Operations Manager for all spectrum operation drivers in the area level, including but not limited to balancing supply and demand (BCR), utilization, driver acquisition, driver engagement, and consistently helping to solve driver problems on the field. Handle conflict, regulation compliance and maintain stakeholders in the area </span></div>

About the Role 

Area Operations Associate is accountable and responsible to support Area Operations Manager for all spectrum operation drivers in the area level, including but not limited to balancing supply and demand (BCR), utilization, driver acquisition, driver engagement, and consistently helping to solve driver problems on the field. Handle conflict, regulation compliance and maintain stakeholders in the area 


<li>Accountable to support Area Operations Manager (AOM) tasks by managing day-to-day operations monitoring (2W and 4W) </li><li>Collaborate with Area Operations Manager for day-to-day escalated issues around driver services</li><li>Learn and apply good insights from an operations perspective during the process of establishing new areas of service</li><li>Responsible for end-to-end processes at the channel walk-in center (Driver Support Unit) in the district</li><li>Ensure SOP and legal compliance in the district</li><li>Support and manage continuous improvement initiatives within the area by preparing activity plans, timelines, and coordinating execution with relevant stakeholders</li><li>Support AOM by providing analysis for operations and consumer engagement activities in the area</li>

<div><b style="font-size: 16px;">About the Role</b></div><div><br></div><div><span style="font-size: 16px;">As Area Operation Manager, you will be an integral player in the Region team, especially in your designated area. Focus on managing the supply, you will handle full operational activities related to our driver-partners, including operations monitoring (that include acquisition, onboarding, engagement, suspension), ensure the SOP is in compliance with area regulations, and collaborate with various stakeholders in ensuring the full capacity of the performances of our driver-partners in efforts to provide the best experience for our drivers.</span></div>

About the Role

As Area Operation Manager, you will be an integral player in the Region team, especially in your designated area. Focus on managing the supply, you will handle full operational activities related to our driver-partners, including operations monitoring (that include acquisition, onboarding, engagement, suspension), ensure the SOP is in compliance with area regulations, and collaborate with various stakeholders in ensuring the full capacity of the performances of our driver-partners in efforts to provide the best experience for our drivers.


<li>Manage Driver Support Unit (DSU)/walk in center in the area: warehouse, onboarding, troubleshooting, attribute selling, and issues escalation.</li><li>Manage driver engagement both offline and online events, various Drivers trainings, Swadaya program implementation.</li><li>Ensure safety, quality, productivity, compliance and reliability of supply (drivers) services. </li><li>Lead and develop Area Ops team members to ensure they perform well and grow. </li><li>Collaborate with other streams (e.g., Sales and User Growth) to achieve shared targets in the Area. (fulfillment rate &amp; excellence).</li><li>Collaborate with WPM to manage operational office well maintained</li>

<li>Minimum 5 years of experience in operations</li><li>Strong analytical thinking and problem solving skills;</li><li>Having experience in managing a team;</li><li>Able to create creative solutions toward operation issues and empower relevant team to execute properly;</li><li>Proficient in Excel/Google Sheets, SQL knowledge is a plus;</li><li>Excellent communication, teams/stakeholders/community, and conflict management;</li><li>Proficient in spoken and written English.</li>

<div><b style="font-size: 16px;">About the Role </b></div><div><br></div><div><span style="font-size: 16px;">Area Operations Staff accountable and responsible to support Area Operations Supervisor for all spectrum operation drivers at Area level, including but not limited to hold driver engagement activity, driver acquisition, and consistently helping to solve driver problems on the field. Handle conflict, regulation compliance and maintain stakeholders in the area.</span></div>

About the Role 

Area Operations Staff accountable and responsible to support Area Operations Supervisor for all spectrum operation drivers at Area level, including but not limited to hold driver engagement activity, driver acquisition, and consistently helping to solve driver problems on the field. Handle conflict, regulation compliance and maintain stakeholders in the area.


<li>Ensure problem solving according to agreed process &amp; based on standard operational procedure</li><li>Coordinate with the Area Operations Supervisor for day-to-day escalated issues around operations</li><li>Handle all the driver community, multi-channel communication and driver care in the area</li><li>Manage driver care service time and driver satisfaction</li><li>Execute events related to operations</li><li>Handle end-to-end processes for the walk-in center (Driver Support Unit) in the area</li>

<li>Fresh graduate or having min. 1 year experience in startup /well known industry preferably.</li><li>Bachelor degree from top university or any well known in the region with GPA 3.2 or equivalent</li><li>Proven leadership experience in university organization</li><li>Usually work with target oriented and embraced continuous improvement</li><li>Strong communication skills with massive mass and bias for action.</li><li>Would be advantage if has SQL/BigQuerry skill (optional)</li>

<div><b style="font-size: 16px;">About the Role</b></div><div><br></div><div><span style="font-size: 16px;">Area Operations Supervisor accountable and responsible to support AOM for all spectrum operation drivers at Areas level, including but not limited to balancing supply and demand (BCR), utilization, driver acquisition, driver engagement, and consistently helping to solve driver problems on the field. Handle conflict, regulation compliance and maintain stakeholders in the area.</span></div>

About the Role

Area Operations Supervisor accountable and responsible to support AOM for all spectrum operation drivers at Areas level, including but not limited to balancing supply and demand (BCR), utilization, driver acquisition, driver engagement, and consistently helping to solve driver problems on the field. Handle conflict, regulation compliance and maintain stakeholders in the area.


<li>Handle all the driver community, marketing, and driver care responsibilities at the area level and channel walk in center on each area</li><li>Ensure problem solving with Operational Staff team according to agreed process &amp; based on standard operational procedure</li><li>Manage driver’s problems and empowerment to Operational Staff to solve problems</li><li>Develop driver marketing strategy for area in line with company objectives.</li><li>Conceptualizes events, exhibits and other below the line activities based on the planned activities;</li><li>Evaluates the effectiveness of all driver engagement and communication activities</li><li>Maintain effective internal communications to ensure that all relevant company functions are kept informed of marketing objectives</li><li>Coordinate with Area Operations Manager for day-to-day escalated issues around driver service and customer service,&nbsp; driver and customer satisfaction</li>

<li>Having a minimum of 3 years experience in related fields.</li><li>Bachelor degree from top university with GPA &gt; 3.0 or equivalent</li><li>Passionate about community development, having relevant previous experience would be preferred.</li><li>Experience launching community initiatives (building an online forum, launching an ambassador program, creating an event series, etc.)</li><li>Ability to identify and track relevant community metrics.</li><li>Excellent verbal communication and writing skills.</li><li>Enjoy interacting with many people but also good in capturing insights and document information</li><li>Attention to detail and ability to multitask.</li><li>Willing to relocate to a selected area.</li>

<div><b style="font-size: 16px;">About the Role</b></div><div><br></div><div><span style="font-size: 16px;">You will be responsible for developing Gojek products by creating and implementing strategic marketing plans across various touch points namely visibility, partnership, and digital to name a few. You will also be responsible for the marketing funnel of Gojek products across the representative Area, aligned with the headquarters initiatives. You will work closely with the User Growth, Marketing, and cross-functional team.</span></div>

About the Role

You will be responsible for developing Gojek products by creating and implementing strategic marketing plans across various touch points namely visibility, partnership, and digital to name a few. You will also be responsible for the marketing funnel of Gojek products across the representative Area, aligned with the headquarters initiatives. You will work closely with the User Growth, Marketing, and cross-functional team.


<li>Support Area Senior Manager to drive User Growth focus areas in terms of Visibility &amp; Partnership which will deliver POI domination, POS merchants branding, standard package that will deliver Area target completed orders and active users.</li><li>Manage all day to day marketing executional activities from all areas needed to deliver the User Growth plans. e.g. contract, PO, invoice, etc.</li><li>Ensure all User Growth activities in areas are delivered with a given standard of accuracy, completeness, timeliness as per the standard package and local initiatives.&nbsp;</li><li>Externally supervise vendors/daily workers in executing merchant branding and POI domination on a regular basis.</li><li>Internally work with direct responsibility to deliver area executions and targets by executing events, exhibits, and other activities.</li><li>Good with data to develop and execute clear integrated strategies of digital marketing with clear metrics and excellent results.</li><li>Responsible for setting the integrated communications plan and ensuring consistency of messaging and brand communications. Working closely with the sales, government relations, and operations team.</li>

<li>Min. 2 years of working experience in Marketing/Sales</li><li>Good understanding of local knowledge</li><li>Strong analytical and planning skills</li><li>Good communication and presentation skills</li><li>Excellent problem-solving skill with the ability to play it well independently and in a team</li><li>Good collaboration with compassion and proactiveness</li><li>Agile and fast in thinking and execution</li><li>Have exposure of working at a top global FMCG company would be a plus point</li>

<div><b>About the Role</b></div><div><br></div><div>You will be responsible for developing Gojek products by creating and implementing strategic marketing plans across various touch points namely visibility, partnership, and digital to name a few. You will also be responsible for the marketing funnel of Gojek products across the representative Area, aligned with the headquarter initiatives. You will work closely with the User Growth, Marketing, and cross functional team.</div>

About the Role

You will be responsible for developing Gojek products by creating and implementing strategic marketing plans across various touch points namely visibility, partnership, and digital to name a few. You will also be responsible for the marketing funnel of Gojek products across the representative Area, aligned with the headquarter initiatives. You will work closely with the User Growth, Marketing, and cross functional team.


<li>Support Area User Growth Manager and Area Senior Manager to drive User Growth focus areas in terms of Visibility &amp; Partnership which will deliver POI domination, POS merchants branding, standard package that will deliver Area target completed orders and active users;</li><li>Managing all day to day marketing executional activities from all areas needed to deliver the User Growth plans. e.g. contract, PO, invoice, etc;</li><li>Ensure all User Growth activities in areas are delivered with a given standard of accuracy, completeness, timeliness as per the standard package and local initiatives;</li><li>Externally supervise vendors/daily workers in executing merchant branding and POI domination on a regular basis;</li><li>Internally work with direct responsibility to deliver area executions and targets by executing events, exhibits, and other activities;</li><li>Good with data to develop and execute clear integrated strategies of digital marketing with clear metrics and excellent results;</li><li>Responsible for setting the integrated communications plan and ensuring consistency of messaging and brand communications. Working closely with the sales, government relations, and operations team.</li>

<li>Min. 2 years of working experience in Marketing/Sales. Have exposure of working at a top global FMCG company would be a plus point;</li><li>Good understanding of local knowledge;</li><li>Strong analytical and planning skills;</li><li>Good communication and presentation skills;</li><li>Excellent problem-solving skill with the ability to play it well independently and in a team;</li><li>Good collaboration with compassion and proactiveness;</li><li>Agile and fast in thinking and execution;</li><li>Have exposure of working at a top global FMCG company would be a plus point;</li><li>Good at using Canva, Photoshop, Google Slide &amp; Sheets will be a plus point.</li><div><br></div>

<div><b style="font-size: 16px;">About the Role:</b></div><div><br></div><div><span style="font-size: 16px;">Are you ready to dive into a dynamic role as the Budgeting &amp; Planning Associate for Gojek's FAM (Food, Ads, Merchant) Group? This is your chance to become a vital part of our Business team. You’ll be at the forefront of analyzing financial data, making strategic decisions, and delivering impactful communication to help Gojek Food evolve into the preferred platform for customers, merchants, and driver partners alike. You’ll gain valuable exposure to our business strategy while collaborating with a talented team to move closer to our big-picture goals. If you're driven by data and ready to make a difference, this is the opportunity for you!</span></div>

About the Role:

Are you ready to dive into a dynamic role as the Budgeting & Planning Associate for Gojek's FAM (Food, Ads, Merchant) Group? This is your chance to become a vital part of our Business team. You’ll be at the forefront of analyzing financial data, making strategic decisions, and delivering impactful communication to help Gojek Food evolve into the preferred platform for customers, merchants, and driver partners alike. You’ll gain valuable exposure to our business strategy while collaborating with a talented team to move closer to our big-picture goals. If you're driven by data and ready to make a difference, this is the opportunity for you!


<li>Prepare and maintain budgets and forecasts, including tracking and monitoring actual results;</li><li>Prepare analysis of financial and non-financial information to provide recommendations for management’s decision making;</li><li>Review business performance and provide timely updates to management;</li><li>Conduct market/impact sizing for potential new revenue streams/initiatives;</li><li>Conduct competitive benchmarking with global/regional peers, analyzing annual reports and other public information;</li><li>Involve in initiatives to improve revenue and economics within Food, Ads, Merchant Group</li>

<li>At least 3 years of experience in financial services industry, corporate strategy roles in technology companies, or consulting</li><li>Fluent proficiency in Microsoft Excel and Microsoft PowerPoint. Understanding of SQL is a plus</li><li>Strong business acumen, critical thinking, financial modeling and communication skills to drive analysis and initiatives independently</li>

<div><b style="font-size: 16px;">About the Role</b></div><div><br></div><div><span style="font-size: 16px;">The Category Manager will lead category strategy, supplier management, and sourcing operations to ensure optimal product assortment, competitive pricing, and efficient procurement for a quick commerce business. This role focuses on driving sales growth, improving margins, and delivering high-quality goods that meet customer needs while ensuring operational excellence.</span></div>

About the Role

The Category Manager will lead category strategy, supplier management, and sourcing operations to ensure optimal product assortment, competitive pricing, and efficient procurement for a quick commerce business. This role focuses on driving sales growth, improving margins, and delivering high-quality goods that meet customer needs while ensuring operational excellence.


<li>Develop and execute category strategies, including pricing, promotions, range planning, and availability to maximize sales and profitability.</li><li>Optimize product assortment by addressing range gaps and ensuring high-quality, value-driven goods are available year-round.</li><li>Collaborate with marketing teams to design promotional campaigns that enhance category visibility and performance.</li><li>Build and maintain a strong supplier network to negotiate cost improvements, advertising spend, and reliable delivery schedules</li><li>Conduct regular business reviews with key suppliers to strengthen partnerships and drive performance improvements.</li><li>Partner with supply chain teams to forecast demand and manage inventory levels effectively.</li><li>Minimize wastage and shrinkage while ensuring consistent stock availability across dark stores.</li><li>Work closely with Operations, Marketing, Finance, and Product teams to deliver strategic projects that align with business objectives.</li>

<li>Bachelor’s Degree in Business Administration, Supply Chain Management, or a related field; advanced degree preferred.</li><li>At least 5 years of experience in category management or sourcing within e-commerce, FMCG, or retail industries.</li><li>Proven track record in supplier negotiations and relationship management.</li><li>Strong analytical skills with expertise in leveraging data for decision-making.</li><li>Knowledge of quick commerce operations is highly desirable.</li>

<div><b style="font-size: 16px;">About the Role</b></div><div><br></div><div><span style="font-size: 16px;">As Creative Director, you will be an integral player in the Creative team, taking the wheel in driving our 360 advertising campaigns for our wide array of products and services. </span></div><div><br></div><div><span style="font-size: 16px;">With the folks in the Marketing and Branding teams, you’ll translate marketing objectives into creative execution, formulating the right communication strategies to tell effective, relatable, and relevant product stories. Your efforts will help introduce Gojek’s products and services to a wider audience, propelling us to more corners of the globe. </span></div><div><br></div><div><span style="font-size: 16px;">You will be fostering collaboration among team members, balancing creative freedom with strategic objectives, and staying ahead of industry trends to maintain a competitive edge.</span></div>

About the Role

As Creative Director, you will be an integral player in the Creative team, taking the wheel in driving our 360 advertising campaigns for our wide array of products and services. 

With the folks in the Marketing and Branding teams, you’ll translate marketing objectives into creative execution, formulating the right communication strategies to tell effective, relatable, and relevant product stories. Your efforts will help introduce Gojek’s products and services to a wider audience, propelling us to more corners of the globe. 

You will be fostering collaboration among team members, balancing creative freedom with strategic objectives, and staying ahead of industry trends to maintain a competitive edge.


<li>Provide strategic and creative direction for all marketing initiatives, ensuring alignment with brand objectives and target audience preferences</li><li>Conceptualize and oversee the execution of compelling 360 advertising campaigns across various mediums, including digital, print, and video</li><li>Establish and maintain brand guidelines and standards to ensure consistency and coherence across all creative assets</li><li>Evaluate campaign performance and incorporate feedback to optimize creative strategies and improve results</li><li>Stay abreast of industry trends, emerging technologies, and best practices to inform creative decisions and maintain a competitive edge</li>

<li>Minimum of 6 years in a creative leadership role, with a track record of delivering impactful campaigns and leading high-performing teams</li><li>A strong portfolio showcasing creative excellence across various mediums, with a focus on strategic thinking, storytelling, and visual aesthetics</li><li>Exceptional communication and presentation skills, with the ability to articulate creative concepts and strategies</li><li>Strategic thinking and a deep understanding of branding, marketing, and consumer behavior, with the ability to translate insights into effective creative solutions</li><li>A passion for creativity, innovation, and pushing boundaries to deliver groundbreaking work that resonates with audiences and drives results</li>

<div><b style="font-size: 10pt;">About the Role</b></div><div><br></div><div><span style="font-size: 10pt;">As Driver Experience &amp; Fulfillment Data Analyst, you’ll play a crucial role in analyzing all available driver’s data for the business to utilize in deciding their next steps. Working in a fluid, fast-paced environment, where the latest cutting-edge software technologies are at your disposal, you’ll research and analyze driver’s insights and current driver’s trends to create robust business reports that will improve the overall driver’s experience in the apps. Your work will also provide the necessary data and insights for our local teams to further their experimentations and better optimize their products and services to driver’s preferences and needs.</span></div>

About the Role

As Driver Experience & Fulfillment Data Analyst, you’ll play a crucial role in analyzing all available driver’s data for the business to utilize in deciding their next steps. Working in a fluid, fast-paced environment, where the latest cutting-edge software technologies are at your disposal, you’ll research and analyze driver’s insights and current driver’s trends to create robust business reports that will improve the overall driver’s experience in the apps. Your work will also provide the necessary data and insights for our local teams to further their experimentations and better optimize their products and services to driver’s preferences and needs.


<li>Develop and maintain driver’s related dashboards to monitor key metrics and compare achievements against targeted goals.</li><li>Analyze various data points, detect anomalies and spot trends to drive business and strategic decision-making on driver’s initiatives.</li><li>Collaborate with the BI, Data Science, Marketing, Strategy and Product Management teams to ensure alignment on data analysis, methodologies, insights, and recommendations and proactively escalate issues to relevant stakeholders.</li><li>Analysis on the competitive intelligence insights and findings.</li><li>Create automated weekly reporting &amp; business forecasting</li><li>Create compelling presentations for insights &amp; strategy recommendations.</li><li>Be the go-to person on anything related to the multiple health metrics and analysis.</li>

<li>A BS/MS in Business, Engineering, Computer Science, Mathematics, Economics, Statistics or equivalent experience</li><li>3+ years of experience within one or more of the following fields: Business Analytics, Strategy and Planning, Consulting, Growth or relevant functions</li><li>Comfortable analyzing large amounts of raw data with an obsession to detail and accuracy of data</li><li>Able to uncover the story and relationship behind the numbers and communicate the insights to a wider audience</li><li>A proactive team-player who can work under pressure and tight deadline</li><li>Proficiency in multiple analytic, database, and visualization tools (e.g., Tableau, Looker Studio, etc.) along with strong knowledge of SQL</li><li>A scientific and hypothesis-driven thinking process with the ability to create a structured way of problem solving with MECE issue trees and impact sizing</li><li>Strong project management skills to manage complex projects and to prioritize and effectively collaborate with multiple internal and external stakeholders</li>

Data Analyst - Driver Experience & Fulfillment

<div><b style="font-size: 16px">About the Role </b></div><div><br></div><div><span style="font-size: 16px">You will be a part of the team overseeing the risk management for Gojek Drivers for Indonesia and Singapore, and will report directly to the Driver Risk Manager. This particular role will be overseeing the service quality and compliance aspect of drivers. You will be instrumental in assisting and driving initiatives related to: ensuring drivers are (1) performing up to our standards, and (2) be a good ambassador for Gojek’s trustworthiness and reliability as a platform and service provider.</span></div>

About the Role 

You will be a part of the team overseeing the risk management for Gojek Drivers for Indonesia and Singapore, and will report directly to the Driver Risk Manager. This particular role will be overseeing the service quality and compliance aspect of drivers. You will be instrumental in assisting and driving initiatives related to: ensuring drivers are (1) performing up to our standards, and (2) be a good ambassador for Gojek’s trustworthiness and reliability as a platform and service provider.


<li>Become the main counterpart for Risk/Quality related matters in Singapore operations stream, and Indonesian Logistics services stream.</li><li>Provide support to other streams within the team as necessary.</li><li>Provide timely and solid analysis for issues with potential adverse impact to Gojek’s reliability and trustworthiness. </li><li>Using a data driven approach to show and prove the existence and severity of an issue clearly.</li><li>Based on solid analysis, design countermeasures (corrective/preventive) while leveraging available internal tools, and if needed, by collaboration with other teams. Balancing between business needs and feasibility of said countermeasures.</li><li>Pitch said countermeasures to relevant stakeholders.</li><li>Work together with many different stakeholders such as operations, care unit, and business team. </li><li>Assist said stakeholders for risk related matters.</li>

<li>2+ years of experience in analytical, problem-solving roles in a fast-paced environment (prior experience in fraud/risk domain is preferred)</li><li>Adept at wrangling both structured &amp; unstructured data and crunching insights with the help of SQL (we are using BigQuery and MaxCompute). Experience in Python, R, etc is not mandatory but will be very welcome.</li><li>Able to adopt basic statistical analysis for business context, such as identifying certain patterns or certain irregularities/anomalies in data.</li><li>Excellent written &amp; verbal communication skills focused on improving collaboration, knowledge, and information exchange across various stakeholders.</li><li>Working level English proficiency. This role will be dealing with stakeholders outside of Indonesia.</li><li>Strong analytical skills with the ability to collect, organize, analyze and disseminate significant amounts of information with attention to detail and accuracy and present them clearly and coherently to various stakeholders.</li><li>Should be able to work independently, take quick decisions &amp; recommend effective solutions on a day-to-day basis, and always backed by strong data points.</li>

<li>Translate business concerns into technical problems that can be addressed using data science and machine learning techniques.</li><li>Collaborate with product managers, machine learning engineers, and business users to develop and deploy data science solutions.</li><li>Prototype and deploy data science models, ensuring they are scalable and maintainable in a production environment.</li><li>Partner with business teams to continuously improve systems to meet Gojek’s evolving needs.</li><li>Analyze large datasets to generate actionable insights.</li><li>Design and conduct experiments to measure the impact of machine learning models and product features in the Marketplace Team</li>

<li>Bachelor’s or Master’s Degree in Computer Science, Statistics, Operations Research, or a related quantitative field, with at least 1-2 years of relevant experience.</li><li>Hands-on experience with statistics, machine learning fundamentals, and proficiency in Python, SQL, and basic visualization tools.</li><li>Strong understanding of data science and machine learning fundamentals, with the ability to formulate solutions to business problems.</li><li>Ability to write clear and concise technical documentation.</li><li>Experience in taking data science models from development to production.</li><li>Competence in conducting independent analysis, including data manipulation, hypothesis formulation, and statistical analysis of experiments.</li>

<li>Preferred: Experience in machine learning engineering, operations research, cloud platforms (GCS, AWS, Azure), data processing frameworks (Flink, Airflow), and software engineering workflows (version control with Git, CI/CD).</li><li>Familiarity with dbt is a plus.</li>

<div><b style="font-size: 16px;">About the Role </b></div><div><br></div><div><span style="font-size: 16px;">We are seeking a dynamic Manager to oversee the daily operations of our customer service team, ensuring timely, accurate, and empathetic support across all customer touchpoints. In this role, you will be responsible for managing team performance, ensuring onboarding accuracy, and maintaining compliance with internal and regulatory standards. You will analyze key service metrics and customer feedback to generate actionable insights that drive continuous improvement. Working closely with internal teams and external partners, you will streamline processes, implement service enhancements, and lead initiatives that elevate both operational efficiency and the overall customer experience.</span></div>

About the Role 

We are seeking a dynamic Manager to oversee the daily operations of our customer service team, ensuring timely, accurate, and empathetic support across all customer touchpoints. In this role, you will be responsible for managing team performance, ensuring onboarding accuracy, and maintaining compliance with internal and regulatory standards. You will analyze key service metrics and customer feedback to generate actionable insights that drive continuous improvement. Working closely with internal teams and external partners, you will streamline processes, implement service enhancements, and lead initiatives that elevate both operational efficiency and the overall customer experience.


<li><b>Lead and manage the customer service team</b> ensuring timely, accurate, and empathetic support delivery across all customer touchpoints.</li><li><b>Oversee daily team operations</b> including queue management, team schedules, customer communications, and performance tracking against key metrics such as CSAT, AHT, SLA, and resolution rate.</li><li><b>Ensure onboarding accuracy and readiness</b> guiding the team to deliver a seamless and compliant onboarding experience for new users or customers.</li><li><b>Maintain strict adherence to regulatory and internal compliance standards</b> ensuring all processes, documentation, and interactions meet quality and policy requirements.</li><li><b>Collaborate cross-functionally</b> with internal stakeholders and external partners to streamline operations, align processes, and support service enhancements.</li><li><b>Analyze performance data and customer (driver) feedback</b>, delivering actionable insights to stakeholders to drive operational and strategic decisions.</li><li><b>Identify and prioritize service improvement initiatives</b>, working with relevant teams to implement enhancements that resolve root causes and elevate customer experience.</li>

<li>At least 2 years of working experience as an operations manager in a contact center / frontline customer service operations</li><li>Experience in managing teams, motivating, coaching and inspiring team members to achieve an excellent customer experience</li><li>Address conflicts and interpersonal issues within the team professionally and diplomatically</li><li>Ability to make informed decisions under pressure, considering both short-term and long-term implications</li><li>Keen eye for detailed process steps &amp; identification of gaps/opportunities</li><li>Strong stakeholder and project management capabilities</li><li>Efficiently manage time, resources, and priorities to ensure productivity and meet deadlines</li><li>Keep customer needs in mind when making decisions and managing operations</li>

<div><b style="font-size: 16px;">About the Role</b></div><div><br></div><div><span style="font-size: 16px;">As the Senior Manager, Driver Lifecycle &amp; Loyalty, you will take the lead in shaping the long-term strategy and execution of how Gojek engages, retains, and grows our driver-partner base. This role offers the opportunity to solve some of the most complex and impactful challenges within Supply Operations, such as reducing churn, improving driver-partner satisfaction, and designing scalable engagement experiences. </span></div><div><span style="font-size: 16px;">You’ll be expected to build a cohesive lifecycle roadmap, introduce targeted engagement programs, and lead cross-functional initiatives that enhance driver performance and loyalty. You will work closely with senior stakeholders and influence decisions across Product, Operations, and Marketing. The ideal candidate will bring both strategic vision and operational rigor, along with a strong sense of ownership and a practical approach to problem-solving.</span></div>

About the Role

As the Senior Manager, Driver Lifecycle & Loyalty, you will take the lead in shaping the long-term strategy and execution of how Gojek engages, retains, and grows our driver-partner base. This role offers the opportunity to solve some of the most complex and impactful challenges within Supply Operations, such as reducing churn, improving driver-partner satisfaction, and designing scalable engagement experiences. 
You’ll be expected to build a cohesive lifecycle roadmap, introduce targeted engagement programs, and lead cross-functional initiatives that enhance driver performance and loyalty. You will work closely with senior stakeholders and influence decisions across Product, Operations, and Marketing. The ideal candidate will bring both strategic vision and operational rigor, along with a strong sense of ownership and a practical approach to problem-solving.


<li><b>Strategic planning</b>: Develop and lead a detailed driver lifecycle strategy, including a 12-month roadmap to deliver on key metrics such as retention, activation, and engagement. Lead the execution of end-to-end initiatives that support driver growth, engagement, and overall business objectives.&nbsp;</li><li><b>Customer-centricity</b>: Champion the voice of our driver-partners. Use data, feedback, and behavioral insights to design impactful lifecycle experiences from onboarding through to long-term engagement.&nbsp;</li><li><b>Partnership &amp; commercial management</b>: Build and maintain strategic relationships to enhance benefits, support retention, and drive revenue. Lead commercial negotiations and manage the Driver Lifecycle P&amp;L, ensuring initiatives are delivered on budget and meet financial goals.</li><li><b>Analytics &amp; reporting</b>: Develop and maintain dashboards to track lifecycle performance. Monitor key metrics like churn, reactivation, and cohort health, and provide insights to inform strategic decisions and continuous improvement.&nbsp;</li><li><b>Lifecycle marketing</b>: Design and execute segmented communications across driver lifecycle. Deploy timely, personalized campaigns that drive engagement, retention, and loyalty. Collaborate cross-functionally with Product, Marketing, Analytics, and Operations to ensure alignment and execution.</li><li><b>Program &amp; process management</b>: Scale and optimize lifecycle workflows to improve operational efficiency. Lead automation efforts, streamline internal coordination, and ensure compliance with policies and regulations.&nbsp;</li><li><b>Experimentation &amp; innovation</b>: Lead A/B testing and lifecycle experiments across communication, benefits, and engagement strategies. Apply insights to improve products, operations, and platform experiences. Support broader supply initiatives, including business development pilots and strategic growth partnerships aimed at increasing the overall supply base.</li><li><b>Leadership</b>: Manage and mentor a high-performing team. Set clear goals, provide strategic direction, and foster a culture of ownership, collaboration, and continuous learning.</li>

<li>At least 6 years of experience in lifecycle, CRM, customer engagement, marketing, or operations roles — ideally in tech, logistics, or marketplace platforms.</li><li>Proven track record of owning and executing lifecycle strategies that drive measurable impact on retention, engagement, and activation.</li><li>Strong analytical and problem-solving skills with the ability to translate complex data into actionable insights and strategic decisions</li><li>Demonstrated leadership experience, including managing high-performing teams and leading large-scale cross-functional initiatives.</li><li>Ability to thrive in fast-paced, ambiguous environments and influence senior stakeholders across functions.</li><li>Hands-on experience with CRM platforms and lifecycle automation tools.</li><li>Customer-first mindset with a deep understanding of user segmentation, behavioral data, and designing impactful user journeys.</li><li>Excellent communication and project management skills, with a focus on detail, execution, and stakeholder alignment.</li>

<div><b style="font-size: 16px;">About the Role</b></div><div><br></div><div><span style="font-size: 16px;">In this role, you will play a key role in the growth of the transport product lines at Gojek. You will be exposed to complexities that will challenge your problem solving skills and will learn how to build and operate high throughput systems.&nbsp;&nbsp;</span></div>

About the Role

In this role, you will play a key role in the growth of the transport product lines at Gojek. You will be exposed to complexities that will challenge your problem solving skills and will learn how to build and operate high throughput systems.  


<li>Design and develop highly scalable, reliable and fault tolerant platforms for one of the world's fastest growing unicorns</li><li>You will be responsible for the overall delivery and the solution architecture of the offerings your team will be working on&nbsp;</li><li>Owning prioritization of initiatives to maximize achievements on objectives and growth for engineering at GoTo</li><li>Understanding product engineering and having empathy with problems and pain points of Product Engineers, continuously contribute to make their experience better</li><li>You shall write code, and lead the team with examples</li><li>Communicate, collaborate and work effectively with product teams distributed in a global environment</li><li>You will be responsible for the overall growth, learning and happiness of 2-3 sub pods within your scope, and provide mentorship to at least 15-20 engineers</li><li>Own delivery and prioritization of product &amp; tech charters of the team.</li>

<li>At least 8-10+ years of relevant experience, mandatory to have experience &amp; knowledge in Golang, is a plus with other object oriented or functional programming language experience i.e. Java, Clojure, Python, Ruby etc building applications from scratch</li><li>Deep understanding and working exp of distributed systems fundamentals, large scale systems, observability stack, prometheus fundamentals, container technologies, event driven architectures, and can architect solutions based on the popular patterns</li><li>Ability to go into depth and breadth across the tech stack used in the product</li><li>Hands-on experience to troubleshoot issues across network, OS file systems, containers, CI/CD pipelines, etc</li><li>Belief in left-shift approach when it comes to testing and holds him/her-self accountable on setting the right example for the team</li><li>Strong people leadership skills including growing and guiding your team members. Passion for your team's mission and the self-starting personality to make things happen</li><li>Have experience in leading a team of 6-8 engineers and owning the members to grow on top of overall delivery for the teams.</li>

<div><b style="font-size: 16px;">About The Role</b></div><div><br></div><div><span style="font-size: 16px;">Join our dynamic and fast-paced technology company as a pivotal leader within our Enterprise division. We are seeking an experienced and driven professional to lead our Enterprise Sales Support team, ensuring operational excellence, service quality, and strategic alignment with business goals.&nbsp;</span></div><div><br></div><div><span style="font-size: 16px;">This role is a cornerstone of the Enterprise Sales Support function, playing a critical part in enabling the team to consistently deliver exceptional support to both the Enterprise Sales team and our merchant partners. As the visible leader and primary representative of Enterprise Merchant Support, this position embodies operational excellence, setting the tone for best-in-class service and performance through both expertise and example.</span></div><div><br></div><div><span style="font-size: 16px;">As a People Manager, the ideal candidate demonstrates a thoughtful balance between leading with authority and empowering the team. They will harness the collective knowledge and strengths of team members, while strategically aligning with the company’s diverse product offerings to elevate merchant support. This role is instrumental in driving the team’s efficiency and effectiveness across the entire sales lifecycle—providing not only operational and administrative oversight, but also strategic direction. Success in this role calls for a highly organized, solutions-driven, and collaborative leader with a deep understanding of enterprise sales dynamics and a passion for enabling scalable impact.</span></div>

About The Role

Join our dynamic and fast-paced technology company as a pivotal leader within our Enterprise division. We are seeking an experienced and driven professional to lead our Enterprise Sales Support team, ensuring operational excellence, service quality, and strategic alignment with business goals. 

This role is a cornerstone of the Enterprise Sales Support function, playing a critical part in enabling the team to consistently deliver exceptional support to both the Enterprise Sales team and our merchant partners. As the visible leader and primary representative of Enterprise Merchant Support, this position embodies operational excellence, setting the tone for best-in-class service and performance through both expertise and example.

As a People Manager, the ideal candidate demonstrates a thoughtful balance between leading with authority and empowering the team. They will harness the collective knowledge and strengths of team members, while strategically aligning with the company’s diverse product offerings to elevate merchant support. This role is instrumental in driving the team’s efficiency and effectiveness across the entire sales lifecycle—providing not only operational and administrative oversight, but also strategic direction. Success in this role calls for a highly organized, solutions-driven, and collaborative leader with a deep understanding of enterprise sales dynamics and a passion for enabling scalable impact.


<li><b>Operational Leadership &amp; Accountability: </b>Take full ownership of the daily operations of the Enterprise Sales Support team. Ensure all tasks are executed with precision and within agreed Service Level Agreements (SLAs), maintaining a consistent standard of excellence</li><li><b>Be the Resolution Champion: </b>Serve as the escalation point for all issues raised by the Enterprise Sales Team and their Merchants. Actively identify problem statement, manage, resolve, or coordinate resolution efforts in collaboration with internal stakeholders to ensure swift and effective outcomes</li><li><b>Ensure Compliance and Quality Assurance:</b> Oversee the quality and accuracy of all outputs produced by the Enterprise Sales Support team. Ensure consistent adherence to company policies, operational guidelines, and procedural standards</li><li><b>Champion Change &amp; Innovation: </b>Drive the design and implementation of new or refined operational procedures. Lead change management initiatives that enhance the team’s agility, efficiency, and ability to scale with the business.</li><li><b>Lead and Develop Talent: </b>Inspire, coach, and mentor team members to drive individual growth and collective success. Spearhead training initiatives and lead the implementation of new or enhanced procedures to continuously improve team performance and agility</li>

<li>Bachelor’s degree in Business Administration, Operations Management, or a related field; postgraduate qualifications are an advantage</li><li>At least 5 years of experience in back-office operations, sales support, or enterprise support functions, with at least 2 years in a supervisory or team leadership capacity.</li><li>Demonstrated experience leading high-performing teams, with a strong focus on coaching, mentoring, and professional development</li><li>Proven ability to drive operational excellence, manage workflows, and uphold SLA adherence in a dynamic, compliance-focused, detailed and deadline-driven environment</li><li>Strong cross-functional collaboration skills, with experience working across departments such as Sales, Legal, Finance, and IT to resolve complex operational challenges</li><li>Adept at process design and improvement, with a continuous improvement mindset and change leadership capabilities.</li><li>High proficiency in enterprise tools and systems (e.g., CRM, ERP, workflow/ticketing systems), with a strong analytical approach to troubleshooting and optimization.</li><li>Excellent communication, interpersonal, and stakeholder management skills</li><li>Ability to manage competing priorities, think strategically, and make sound decisions under pressure.</li><li>A self-starter with a growth mindset, proactive in identifying and implementing best practices that drive business outcomes</li><li>Proficient in SQL, Google BigQuery and the reporting thereof is an advantage</li><li>Excellent ability to grasp conceptual information, abstracts, as well as practical examples of a range of issues that are technological in nature</li><li>Exemplary communication skills, able to explain technical terms in simple, understandable manner</li><li>Clear understanding of Gojek services and the tech industry</li>

<div><b style="font-size: 16px;">About the Role:</b></div><div><br></div><div><span style="font-size: 16px;">As Fleet Business Development Manager, you will play crucial role in expansion of our fleet partnerships with rental companies across the Jakarta metropolitan area. This pivotal role is focused on identifying, pursuing, and securing new partnerships to ensure supply of vehicles to our business, directly impacting our operational capabilities and growth. The ideal candidate is a proactive and tenacious professional with a proven track record in business development, specifically within the logistics, transportation, or automotive rental sectors. You will be responsible for building and nurturing a strong pipeline of potential fleet partners, negotiating favorable agreements, and ensuring a seamless onboarding process.&nbsp;</span></div><div><br></div>

About the Role:

As Fleet Business Development Manager, you will play crucial role in expansion of our fleet partnerships with rental companies across the Jakarta metropolitan area. This pivotal role is focused on identifying, pursuing, and securing new partnerships to ensure supply of vehicles to our business, directly impacting our operational capabilities and growth. The ideal candidate is a proactive and tenacious professional with a proven track record in business development, specifically within the logistics, transportation, or automotive rental sectors. You will be responsible for building and nurturing a strong pipeline of potential fleet partners, negotiating favorable agreements, and ensuring a seamless onboarding process. 



<li>Spearhead Partnership Expansion: Identify, pursue, and secure new strategic partnerships with vehicle rental companies throughout the Jakarta metropolitan area.</li><li>Manage the Full Sales Cycle: Drive the entire partnership acquisition process from initial lead generation and prospecting to contract negotiation, closing deals, and ensuring smooth onboarding for new partners.</li><li>Build and Maintain a Strong Pipeline: Proactively develop and manage a robust pipeline of potential fleet partners to ensure a continuous and reliable supply of vehicles.</li><li>Represent the Company: Act as the primary point of contact for potential partners, effectively communicating our value proposition and building strong, lasting business relationships.</li><li>Collaborate Cross-Functionally: Work closely with internal teams, including Operations, Analytics, and Legal, to streamline the partner acquisition process and ensure successful integration of new fleets.</li><li>Drive Market Strategy: Utilize your understanding of the Jakarta market to develop and execute effective strategies for identifying and engaging high-potential rental companies.</li>

<li>A minimum of 5-7 years of experience in B2B sales, business development, or partnership management, with a proven track record of acquiring new business accounts. </li><li>Experience in Indonesia's logistics, transportation, automotive, or vehicle rental industry is highly preferred.</li><li>A strong, existing network of contacts within vehicle rental companies and the broader automotive industry in the Jakarta area is a significant advantage.</li><li>Strong business acumen with the ability to identify and qualify high-value partners.</li><li>Proficient presentation skills, with the ability to prepare reports for internal teams and management;</li><li>Ability to work on problem-solving initiatives as part of a cross-functional team;</li><li>Fluent in English, both written and verbal</li>

<div><b style="font-size: 16px;">About the Role</b></div><div><br></div><div><span style="font-size: 16px;">They say no man is an island, and this notion holds particularly true for this role. As our researcher, you’ll be an instrumental cog in the Research &amp; Insights team at Gojek. We are looking for a researcher for GoFood and GoMart, our Quick Commerce business that will directly impact the organization’s strategies, product to build, and direction to grow our business. Your main objectives will be to plan and execute research projects and present them to answer company objectives. Your manager will work with you to develop your skills and knowledge and to ensure the quality of the research. You’ll have the opportunity to flex your research skills, as well as dig deeper with big data, getting us even closer as a thinking partner and navigator for our stakeholders.</span></div>

About the Role

They say no man is an island, and this notion holds particularly true for this role. As our researcher, you’ll be an instrumental cog in the Research & Insights team at Gojek. We are looking for a researcher for GoFood and GoMart, our Quick Commerce business that will directly impact the organization’s strategies, product to build, and direction to grow our business. Your main objectives will be to plan and execute research projects and present them to answer company objectives. Your manager will work with you to develop your skills and knowledge and to ensure the quality of the research. You’ll have the opportunity to flex your research skills, as well as dig deeper with big data, getting us even closer as a thinking partner and navigator for our stakeholders.


<li>Do research projects for Online Food Delivery and / or Quick Commerce ecosystems (customers, merchants or drivers) to come up with actionable insights for product &amp; business development, such as product concept testing, usability testing, post-launch evaluation study, Brand Health Tracking, campaign evaluation, pricing study, etc.</li><li>Maintain relationships with stakeholders (Product, Design, Strategic &amp; Planning, and Marketing team) and understand their business objectives and translate it to relevant research questions</li><li>Write quantitative and qualitative research plans (including ensuring objectives, determining sample design, frameworks, timeline and what method to use) with medium-low supervision from the Research Manager.</li><li>Collect and analyze data using a variety of research methods, including surveys, interviews, FGD, and data exploration with medium - low supervision.</li><li>Present research findings and recommendations to stakeholders in reports and presentations.</li><li>Collaborating with diverse stakeholders and effectively communicating research findings to non-technical teams.&nbsp;</li>

<li>Minimum 3-4 years of consumer / market research experienced.&nbsp;</li><li>Prior exposure to working in a top-tier market research agency or consultant firm&nbsp; and/or Product research projects is a plus</li><li>Strong in quantitative research methodology - from planning, sampling, survey writing, to charting and data analysis.</li><li>Have experience in both quantitative &amp; qualitative research, and have a good understanding of Indonesian market and culture.</li><li>Have experience in projects with strategic focus like Usage &amp; Attitude, Brand Health Tracking, Market sizing, and complex product launch is an advantage.</li><li>Strong analytical thinking skills and the aptitude to pick up new skills quickly</li><li>Good communication and language skills in Bahasa and English (writing &amp; speaking)</li><li>Proven effective project management skill, communication skill, and strategic thinking capability with an orientation to detail.</li><li>Confident and comfortable facing, influencing, and getting buy-in from internal &amp; external stakeholders in day-to-day activities</li><li>A desire to work in a fast-paced environment with a dedicated commitment. A self-motivator for learning, problem-solving, and deep-diving into complex concepts</li>

<div><b style="font-size: 16px;">About The Role</b></div><div><br></div><div><span style="font-size: 16px;">We are seeking a strategic and execution-focused </span><b style="font-size: 16px;">Head of Product</b><span style="font-size: 16px;"> to lead our </span><b style="font-size: 16px;">Ads Platform</b><span style="font-size: 16px;"> team. In this role, you will define and drive the vision, roadmap, and go-to-market strategy for our end-to-end advertising platform and tooling, empowering merchants and brands to grow their businesses. This role sits at the intersection of monetization, merchant experience, and ad tech innovation—requiring deep product intuition, business acumen, and operational excellence.</span></div><div><br></div><div><span style="font-size: 16px;">You will lead a cross-functional product group comprising product managers, designers, analysts, and engineers to build scalable tools for self-serve ad creation, bidding, reporting, targeting, and billing. You'll be responsible for growing ad revenue, improving ad performance, and ensuring our merchants have a seamless experience managing campaigns within our ecosystem. You will work closely with commercial, marketing, data science, and engineering leadership to ensure alignment on platform capabilities, monetization strategy, and long-term product scalability.</span></div><div><br></div><div><span style="font-size: 16px;">Previous experience building and scaling ads platforms and merchant tooling is preferred. This is a highly impactful role for someone excited to shape the future of advertising in Indonesia and influence how millions of local merchants grow their business.</span></div>

About The Role

We are seeking a strategic and execution-focused Head of Product to lead our Ads Platform team. In this role, you will define and drive the vision, roadmap, and go-to-market strategy for our end-to-end advertising platform and tooling, empowering merchants and brands to grow their businesses. This role sits at the intersection of monetization, merchant experience, and ad tech innovation—requiring deep product intuition, business acumen, and operational excellence.

You will lead a cross-functional product group comprising product managers, designers, analysts, and engineers to build scalable tools for self-serve ad creation, bidding, reporting, targeting, and billing. You'll be responsible for growing ad revenue, improving ad performance, and ensuring our merchants have a seamless experience managing campaigns within our ecosystem. You will work closely with commercial, marketing, data science, and engineering leadership to ensure alignment on platform capabilities, monetization strategy, and long-term product scalability.

Previous experience building and scaling ads platforms and merchant tooling is preferred. This is a highly impactful role for someone excited to shape the future of advertising in Indonesia and influence how millions of local merchants grow their business.


<li>Define and lead the product vision and roadmap for our internal ads platform, aligning with company-wide growth and monetization goals.</li><li>Build and scale self-serve ad solutions for merchants, including sponsored listings, display ads, targeting tools, and campaign performance reporting.</li><li>Drive ad product strategy and innovation, balancing revenue optimization with user experience and long-term platform sustainability.</li><li>Lead and mentor a team of 5+ product managers, helping them grow while ensuring high-quality execution and strategic alignment across teams.</li><li>Partner closely with sales and merchant teams to understand merchant needs, pain points, and opportunities to grow adoption and spend.</li><li>Represent the ads function in leadership forums, contributing to broader company strategy and collaborating with executive stakeholders.</li>

<li>Min of 10+ years of experience in product management, ideally in ad tech, marketplaces, or SaaS platforms, with at least 3 years in a senior manager leadership role. </li><li>Strong understanding of advertising ecosystems, including CPC/CPM models, real-time bidding, targeting, attribution, and analytics.</li><li>Ability to make the right tradeoff decisions to balance the interests of the food delivery business and consumer experience with merchant ROAS. </li><li>Data-oriented with excellent analytical skills; able to dig into data to discover nuances and define &amp; measure success on every project. Prior experience with experimentation needed.</li><li>Strong strategic planning and organizational skills</li><li>Excellent written &amp; verbal communication skills focused on improving collaboration, understanding &amp; information exchange across all stakeholders</li><li>Able to work with agile product development teams and identify new ways to help your team be productive. Experience of working with distributed teams is desired</li>

<div><b style="font-size: 18px;">About The Role</b></div><div><span style="font-size: 16px;">As Insight, Incubation, &amp; Supply Sr Associate, you will be an integral player in the overall Ads supply strategy team. You'll take full ownership of answering the why and the what through data-driven problem solving. If you are passionate about shapping data into actionable intelligence and thrive in a collaborative environment, this role offers an exciting opportunity to shape the supply growth for Gojek Ads. You'll have a direct impact on ensuring the business maintains its market leadership in Indonesia.</span></div>

About The Role
As Insight, Incubation, & Supply Sr Associate, you will be an integral player in the overall Ads supply strategy team. You'll take full ownership of answering the why and the what through data-driven problem solving. If you are passionate about shapping data into actionable intelligence and thrive in a collaborative environment, this role offers an exciting opportunity to shape the supply growth for Gojek Ads. You'll have a direct impact on ensuring the business maintains its market leadership in Indonesia.


<li>Learn to introduce beneficial business changes through well-written document; validate the hypotheses through A/B test or other robust experimentation method</li><li>Analyze various data points, detect anomalies and spot trends to drive business and strategic decision-making on supply initiatives</li><li>Monitor project milestones and deliverables to maintain alignment with the planned schedule</li><li>Support and coordinate with multiple stakeholders to ensure seamless workflow, update relevant changes and address any operational issues</li><li>Gather feedback related to ads supply that can help improve merchant business by product enhancements</li>

<li>Minimum of 3 years of working experience</li><li>Has end to end the problem-solving mindset that can work well with stakeholders</li><li>Comfortable analyzing large amounts of raw data and able to communicate the insights to a wider audience</li><li>Having capability in SQL</li><li>A proactive team-player who can work under pressure and tight deadlines</li><li>Strong project management skills to manage complex projects and to prioritize and effectively collaborate with multiple internal and external stakeholders&nbsp;</li><li>Open to acquiring new skills and taking on diverse projects</li>

Insight, Incubation & Supply Senior Associate

<div><b style="font-size: 16px;">About the Role</b></div><div><br></div><div><span style="font-size: 16px;">At Gojek, engineering is central to everything we do to bring cheer to the lives of millions. In this role, you will be part of Gojek’s transport engineering team, building some of the most critical products for our consumers. As a Software Engineer in Gojek, you will be responsible for building systems and products across the various areas of business for Gojek Transport. Your ownership, drive and passion would help provide for a world-class user experience and stability of Transport products for mobility or people and packages.</span></div><div><br></div><div><span style="font-size: 16px;">We are looking for Lead software engineers for the Transport team who appreciates good engineering and user experience. The person should be passionate about maintaining a clean and maintainable codebase. Your primary focus will be technically leading the development and management of mission critical systems.</span></div>

About the Role

At Gojek, engineering is central to everything we do to bring cheer to the lives of millions. In this role, you will be part of Gojek’s transport engineering team, building some of the most critical products for our consumers. As a Software Engineer in Gojek, you will be responsible for building systems and products across the various areas of business for Gojek Transport. Your ownership, drive and passion would help provide for a world-class user experience and stability of Transport products for mobility or people and packages.

We are looking for Lead software engineers for the Transport team who appreciates good engineering and user experience. The person should be passionate about maintaining a clean and maintainable codebase. Your primary focus will be technically leading the development and management of mission critical systems.


<li>Design and develop highly scalable, highly available, reliable, secure and fault tolerant systems with minimal guidance for one of the world's fastest growing company in travel</li><li>Translate business requirements into scalable and extensible design</li><li>Pair with team members on functional and nonfunctional requirements and spread design philosophy, goals and improve the code quality across the team</li><li>Partner with the product management team to define and execute the feature roadmap</li><li>Coordinate with cross functional teams (Mobile, DevOps, UX, QA etc.) on planning and execution</li><li>Proactively manage stakeholder communication related to deliverables, risks, changes and dependencies</li><li>Provide technology leadership to the team and foster engineering excellence</li><li>Research new technologies and tools that enable building the next generation of Gojek services</li>

<li>Should at least have 7+ years of hands on experience in designing, developing, testing and deploying applications on Java, Ruby or Go for large scale applications</li><li>Proficient in OOP, SQL, Linux/Unix and Design Patterns. Experience with functional programming is a plus</li><li>Data modeling experience in Relational and NoSQL databases</li><li>Ability to understand and implement Continuous Integration and Continuous Delivery</li><li>Well versed with Agile methodologies, TDD and Test Engineering and Automation</li><li>Ability to design and implement low latency RESTful services</li><li>Excellent understanding of interactive application development paradigm, memory management, performance/resource optimisations, database interactions, network programming, concurrency and multithreading, fault tolerance, monitoring, security and operability of systems</li>

<div><b>About the Role :</b></div><div><br></div><div>In this role, you will play a key role in the growth of the transport product lines at Gojek. You will be exposed to complexities that will challenge your problem solving skills and will learn how to build and operate high throughput systems.&nbsp;&nbsp;</div><div><br></div><div><br></div>

About the Role :

In this role, you will play a key role in the growth of the transport product lines at Gojek. You will be exposed to complexities that will challenge your problem solving skills and will learn how to build and operate high throughput systems.  




<li>Design and develop highly scalable, reliable and fault tolerant platforms for one of the world's fastest growing unicorns</li><li>You will be responsible for the overall delivery and the solution architecture of the offerings your team will be working on&nbsp;</li><li>Owning prioritization of initiatives to maximize achievements on objectives and growth for engineering at GoTo</li><li>Understanding product engineering and have empathy with problems and pain points of Product Engineers, continuously contribute to make their experience better</li><li>You shall write code, and lead the team with examples</li><li>Communicate, collaborate and work effectively with product teams distributed in a global environment</li><li>You will be responsible for the overall growth, learning and happiness of your team</li><li>Own delivery and prioritization of product &amp; tech charters of the team</li>

<li>At least 8-10+ years of relevant experience. Mandatory to have experience &amp; knowledge in Golang, is a plus with other object oriented or functional programming language experience i.e. Java, Clojure, Python, Ruby etc building applications from scratch</li><li>Deep understanding and working exp of distributed systems fundamentals, large scale systems, observability stack, prometheus fundamentals, container technologies, event driven architectures, and can architect solutions based on the popular patterns</li><li>Ability to go into depth and breadth across the tech stack used in the product</li><li>Hands-on experience to troubleshoot issues across network, OS file systems, containers, CI/CD pipelines, etc.</li><li>Belief in left-shift approach when it comes to testing and holds him/her-self accountable on setting the right example for the team</li><li>Strong people leadership skills including growing and guiding your team members. Passion for your team's mission and the self-starting personality to make things happen</li><li>Have experience in leading a team of 6-8 engineers and owning the members to grow on top of overall delivery for the teams</li>

<div><b style="font-size: 16px;">&nbsp;About the Role </b></div><div><br></div><div><span style="font-size: 16px;">If you’re looking to be a part of a dynamic, highly-analytical team and a chance to hone in on your engineering skills, look no further. As our Lead Software Engineer for the Driver Platform Team, you will be an integral player for Backend Engineering at Gojek - designing and developing highly scalable, reliable, maintainable and fault tolerant systems. Along with owing the entire life cycle of these projects, you will establish and evangelize the best engineering practices for your team to follow. Working closely with product managers, QA engineers, and designers, you will get to build world-class products and meet the technological needs of the Gojek's driver partners, ensuring they get the quality care and service that they deserve.</span></div>

 About the Role 

If you’re looking to be a part of a dynamic, highly-analytical team and a chance to hone in on your engineering skills, look no further. As our Lead Software Engineer for the Driver Platform Team, you will be an integral player for Backend Engineering at Gojek - designing and developing highly scalable, reliable, maintainable and fault tolerant systems. Along with owing the entire life cycle of these projects, you will establish and evangelize the best engineering practices for your team to follow. Working closely with product managers, QA engineers, and designers, you will get to build world-class products and meet the technological needs of the Gojek's driver partners, ensuring they get the quality care and service that they deserve.


<li>Translate business requirements into scalable technical solutions</li><li>Be responsible for the overall delivery and the solution architecture of the feature your team will be working on</li><li>Cross team/role boundaries and work with other teams/other roles (Mobile, Web) and Communicate, collaborate and work effectively with product and business stakeholders across distributed teams in a global environment</li><li>Write, co-write, and review design documentation and responsible for participating in the design review process, seeking and providing constructive criticism and take responsibility for multiple services maintained by the team</li><li>Lead new language/framework POC within your technical focus area. Prioritize and value work that is underrated but increases the predictability, quality &amp; throughput of delivery</li><li>Lead and mentor a team of highly motivated junior engineers; impart design philosophy, goals and improve the code quality across the team. You will be an incident commander for an incident and run the postmortem</li>

<li>Should have at least 6-7+ years of hands-on experience in software development - designing, developing, testing and deploying large scale applications in any language or stack</li><li>Proficient in at least one programming language Golang/Java/Clojure/Ruby and ability to pick up other languages quickly.</li><li>Design and implement low latency GRPC/RESTful services</li><li>Proficient in OOP, SQL, Design Patterns, Data modelling. Functional programming is a plus</li><li>Proficient in PostgreSQL/MongoDB, Kafka and Redis and well-versed with Agile methodologies, Writing unit tests and maintaining good coverage (TDD is a Plus)</li><li>Continuously refactor applications and architectures to maintain high quality levels and experience in troubleshooting server performance - ­memory issues, GC tuning, resource leaks</li><li>Experience with Server monitoring tools (newrelic/sentry/kibana/server logs) and managing and debugging services in a distributed environment. Estimate and execute releases with a good degree of predictability</li><li>Scope, review and refine user stories for technical completeness and to alleviate risks, understand and implement Continuous Integration and Continuous Delivery, understand how complex systems fail (and how to make them not fail)</li>

<div><b style="font-size: 16px;">About the Role</b></div><div><br></div><div><span style="font-size: 16px;">Strap on your helmet and climb on board if you’re ready to be our Lead Software Engineer. You'll oversee our Marketplace Team and will collaborate with our teams in Indonesia and Singapore. With your expertise in event-driven architectures and large scale distributed systems, you’ll be instrumental in helping to drive our team closer to our ultimate goal of achieving the market balance when it comes to supply and demand of our Driver Partners, ensuring everything they do works in harmony with Gojek’s goals and values.</span></div>

About the Role

Strap on your helmet and climb on board if you’re ready to be our Lead Software Engineer. You'll oversee our Marketplace Team and will collaborate with our teams in Indonesia and Singapore. With your expertise in event-driven architectures and large scale distributed systems, you’ll be instrumental in helping to drive our team closer to our ultimate goal of achieving the market balance when it comes to supply and demand of our Driver Partners, ensuring everything they do works in harmony with Gojek’s goals and values.


<li>Independently oversee the entire life cycle of high complexity projects and features, including engineering design, development, and deployment within your stream</li><li>Ensure the timely planning and delivery of work within your stream under the guidance of more experienced engineers</li><li>Improve code structure and architecture in service of testability and maintainability and write, co-write, and review design documentation</li><li>Participate in the design review process, seeking and providing constructive criticism</li><li>Be accountable for the operationalization of the tracking and reporting of at least one execution metric (e.g. code coverage, velocity)</li><li>Split complex engineering task into smaller components which can be developed by other engineers on the team</li><li>Mentor other engineers on an individual basis and participate in the hiring process</li>

<li>At least 7+ years of related work experience, with hands-on experience in using Clojure, Golang, or Java</li><li>Ability to go into depth and breadth across tech stack used in the product</li><li>Experience working on large-scale, event-driven micro-services architecture with an active use of Kafka, with the ability to architect solutions based on this pattern</li><li>Familiarity with basic programming principles such as SOLID and TDD</li><li>Intermediate experience with Linux OS with the ability to troubleshoot issues</li><li>An understanding of why we need to test code with experience implementing tests yourself</li><li>Ability to understand/discuss design and performance trade-offs in complex systems</li>

<div><span style="font-size: 11pt;">At Engineering Platform - Site Reliability Engineering, Gojek; we are looking for passionate engineers to join us in improving, and managing Gojek's engineering productivity, reliability, and observability across the board. The platform you’ll work on is designed to power diverse applications across Gojek’s many business lines. You get to work with an insanely driven and proud team of engineers who deliver fundamentalfunctionality to enable multiple product groups at Gojek to deal with scenarios at a reallyinteresting combination of scale and complexity. You are directly responsible for improvingengineering quality and productivity and experience of engineers driving fundamental businessKPI for the company. If you enjoy creating tools and automating processes and are comfortable dealing with high scale and complex distributed systems - this role will be a great fit.</span></div>

At Engineering Platform - Site Reliability Engineering, Gojek; we are looking for passionate engineers to join us in improving, and managing Gojek's engineering productivity, reliability, and observability across the board. The platform you’ll work on is designed to power diverse applications across Gojek’s many business lines. You get to work with an insanely driven and proud team of engineers who deliver fundamentalfunctionality to enable multiple product groups at Gojek to deal with scenarios at a reallyinteresting combination of scale and complexity. You are directly responsible for improvingengineering quality and productivity and experience of engineers driving fundamental businessKPI for the company. If you enjoy creating tools and automating processes and are comfortable dealing with high scale and complex distributed systems - this role will be a great fit.


<li><b>Cloud Administration</b></li><li>Hands-on in administering cloud-based infrastructure deployment which includes tasks such as provisioning of resources, user administration, monitoring computing resource utilization, network setup, backup/restore, and incident management.</li><li><b>Automation</b></li><li>Hands-on in designing and building SRE tooling to automate monitoring, incident response, and alerting to reduce time-consuming functions that are still necessary.</li><li>Proficient to build and improve CI/CD tooling to automate and streamline deployments&nbsp;</li><li>Proficient in design and build of GitOps practise for infrastructure management&nbsp;</li><li><b>DevOps</b></li><li>Proficient in CI/CD tools like GitLab CI/CD, Jenkins, and CircleCI, with experience in infrastructure automation using Terraform, Ansible, and Cloud Formation.</li><li><b>K8s Administration</b></li><li>Hands-on experience in deploying and managing applications on Kubernetes, with knowledge of pod and container lifecycle management, service and ingress resource management, and persistent storage solutions.</li><li>Skills in Kubernetes networking concepts, including services, ingress controllers, and network policies, with a focus on scalability, high availability, and security.</li><li>IaC on Cloud: Experience in infrastructure provisioning and management using Infrastructure as Code (IaC) tools like Terraform, Terragrunt, CloudFormation, and Azure Resource Manager (ARM).</li><li>Knowledgeable in IaC best practices, including version control, testing, and continuous integration/continuous deployment (CI/CD) pipelines for infrastructure code.</li><li>Networking&nbsp;Proficient with Cloud Load Balancers, Cloud Networking, Wireless (Aruba)Build and manage Cloud product features for Enhanced Networking like VPC, API Gateway, CloudFront, Route 53, Cloud WAN, Direct Connect, PrivateLink, Transit Gateway, Elastic Load Balancing (ELB), etc.</li>

<li>8+ years of experience in SRE or DevOps space (at least 5+ in a large enterprise Cloud)</li><li>Experience maintaining and operating large-scale applications in cloud platforms such as AWS or GCP is a must-have.</li><li>Strong hands-on experience in Kubernetes is a must-have.</li><li>Deep knowledge of Linux as a production environment, and container technologies. e.g. Docker.</li><li>Ability to automate repetitive tasks and familiarity with scripting languages.&nbsp;</li><li>Strong understanding of infrastructure-as-code principles and best practices such as Terraform</li><li>Solid understanding of networking concepts and protocols.</li><li>Understanding of microservices architecture, event-driven architecture, Chef/Ansible and CI/CDStrong technical aptitude including excellent troubleshooting and communication skills.</li>

<div><b>About the Role </b></div><div><br></div><div>As a part of the Logistics Strategy &amp; Planning team, you'll take full ownership of various supply and growth analyses to support business decisions. If you are passionate about transforming data into actionable intelligence and thrive in a collaborative environment, this role offers an exciting opportunity to shape the overall business strategy. You'll have a direct impact on the trajectory of Logistics growth and profitability, ensuring the business grows in the most efficient manner.</div><div><br></div><div><br></div>

About the Role 

As a part of the Logistics Strategy & Planning team, you'll take full ownership of various supply and growth analyses to support business decisions. If you are passionate about transforming data into actionable intelligence and thrive in a collaborative environment, this role offers an exciting opportunity to shape the overall business strategy. You'll have a direct impact on the trajectory of Logistics growth and profitability, ensuring the business grows in the most efficient manner.




<li>Own supply and demand-related dashboards and monitoring.</li><li>Analyze various data points, design experiments, and test scalable solutions to drive business and strategic decision-making on supply and demand initiatives.</li><li>Collaborate with the BI, Data Science, Product Management, and Region teams to ensure seamless implementation of all supply initiatives.</li><li>Analysis of the competitive intelligence insights and findings.</li><li>Be the go-to person on anything related to the supply of health metrics and demand growth analysis.</li>

<li>A BS/MS in Business, Engineering, Computer Science, Mathematics, Economics, Statistics, or equivalent experience</li><li>At least 4 years of experience within one or more of the following fields: Ride-Hailing, Logistics, E-Commerce, Strategy Consulting, Investment Banking, Accounting, or relevant industries</li><li>Comfortable manipulating large amounts of raw data with an obsession to detail and accuracy of data</li><li>Able to uncover the story and relationship behind the numbers and communicate the insights to a wider audience</li><li>A proactive and team-player attitude</li><li>Proficiency in multiple analytic and database tools common within a marketing organization (e.g.,, Tableau, etc.) along with strong knowledge of SQL and experimentation process</li><li>A scientific and hypothesis-driven thinking process with the ability to work in increments and exponents</li><li>Strong project management skills to manage complex projects and to prioritize and effectively collaborate with multiple internal and external stakeholders</li>

<div><b><span style="font-size: 16px;">About the Role</span></b></div><div><br></div><div><span style="font-size: 16px;">Fasten your helmet and climb aboard if you’re ready to be our Maps Ops Associate. In this role, you will be an integral player within the Cartography team based in Jakarta. Focusing heavily on improving our map data with quality analysis and smart operations, you will primarily work to improve our maps data for better routing, reduce the map errors, capture traffic local policy and develop your analytical skills to find and solve routing errors due to map data. You will work to make our maps fit for customer’s needs and provide geospatial insights across the company. The folks in the maps operations, data science, product and engineering team will be your companions on this ride. Your efforts will directly influence our customer and drivers journey when using the Gojek app.</span></div>

About the Role

Fasten your helmet and climb aboard if you’re ready to be our Maps Ops Associate. In this role, you will be an integral player within the Cartography team based in Jakarta. Focusing heavily on improving our map data with quality analysis and smart operations, you will primarily work to improve our maps data for better routing, reduce the map errors, capture traffic local policy and develop your analytical skills to find and solve routing errors due to map data. You will work to make our maps fit for customer’s needs and provide geospatial insights across the company. The folks in the maps operations, data science, product and engineering team will be your companions on this ride. Your efforts will directly influence our customer and drivers journey when using the Gojek app.


<li>Create and edit map data with high quality using geospatial tools</li><li>Leverage local insights and research skills to conduct quality assessments</li><li>Use high-tech and low-tech tools and methods to collect and organize map data</li><li>Coordinate with Gojek product teams and engineering to validate map data</li><li>Communicate progress and results with Cartography and other Gojek product teams</li>

<li>1-2 years of experience in geospatial data management and operations</li><li>Proficiency in QGIS, OSM data structure, having experience in managing road network and/or POI data</li><li>Proficiency in geospatial ETL, QGIS, Spreadsheet</li><li>Basic understanding of product metrics, dashboard tools, and geospatial analysis</li><li>Degree in Geography, Geodesy, Geomatics, Urban Planning or other relevant field of study</li><li>Solid communication skills in English, both oral and written</li><li>Strong problem-solving skills, ability to perform basic spatial analysis to gain insights, paired with good communication and interpersonal skills, and basic analytical rigor/scientific methodology to design and develop project plans</li><li>Familiarity in basic SQL or Geospatial Python libraries is a bonus</li>

<div><b style="font-size: 16px;">About The Role:</b></div><div><br></div><div><span style="font-size: 12pt;">Gear up and take the lead as our Marketing Analytics Manager! In this role, you’ll define and drive data strategy across our marketing efforts, playing a key role in scaling performance and ensuring marketing investments deliver sustainable growth. Working closely with the Head of Marketing and cross-functional teams—including Business, Product, Operations, and across Gojek Marketing—you will lead strategic initiatives and experiments to optimize campaign effectiveness, customer acquisition, and engagement. Your sharp analytical mindset and data-driven approach will ensure our marketing strategies keep pace with business goals and market dynamics</span><span style="font-size: 16px;">.</span></div>

About The Role:

Gear up and take the lead as our Marketing Analytics Manager! In this role, you’ll define and drive data strategy across our marketing efforts, playing a key role in scaling performance and ensuring marketing investments deliver sustainable growth. Working closely with the Head of Marketing and cross-functional teams—including Business, Product, Operations, and across Gojek Marketing—you will lead strategic initiatives and experiments to optimize campaign effectiveness, customer acquisition, and engagement. Your sharp analytical mindset and data-driven approach will ensure our marketing strategies keep pace with business goals and market dynamics.


<li>Accountable for marketing budget ownership and P&amp;L performance across full funnel</li><li>Monitor and analyze campaign performance across digital and offline channels, uncovering actionable insights and trends to guide strategic decisions.</li><li>Monitor and analyze campaign performance across digital and offline channels, uncovering actionable insights and trends to guide strategic decisions.</li><li>Design and maintain dashboards and reporting tools that track key marketing OKRs and KPIs, ensuring alignment with business objectives.</li><li>Identify cost-saving opportunities – Provide insights on reducing marketing costs while maximizing the marketing performance</li><li>Evaluate user behavior and campaign effectiveness to deliver strategic recommendations that enhance performance and customer engagement.</li><li>Partner closely with product, business, and Gojek’s data teams to ensure marketing analytics is deeply integrated with company-wide goals.</li><li>Maintain high standards of data accuracy across marketing platforms, and ensure adherence to data privacy regulations and industry best practices.</li>

<li>Bachelor’s or Master’s degree in Data Science, Statistics, Business Analytics, Marketing, or a related field.</li><li>5+ years of experience in analytics, marketing intelligence, or data-driven decision-making roles, preferably in tech, e-commerce, or FMCG.</li><li>Proficiency in analytics and visualization tools such as SQL, Python, R, Tableau, or Google Data Studio, with strong skills in statistical modeling, A/B testing, forecasting, and attribution analysis.</li><li>Strong statistical and predictive modeling skills, including experience with A/B testing, forecasting, and attribution analysis.</li><li>Proven ability to translate complex data into actionable insights and communicate findings effectively to both technical and non-technical stakeholders.</li><li>Ability to work cross-functionally with marketing, product, and business teams to align data-driven strategies with company objectives.</li><li>Strong problem-solving and critical thinking skills, with a proactive approach to improving analytics capabilities.</li><li>Comfortable working in a fast-paced environment, with the ability to manage multiple priorities and drive data-driven decision-making.</li><li>Strong business acumen and critical thinking, with the ability to thrive in a fast-paced environment, prioritize effectively, and drive continuous improvement in analytics capabilities.</li>

<div><b style="font-size: 16px;">About the Role</b></div><div><br></div><div><span style="font-size: 16px;">Fasten your helmet and climb aboard, if you’re ready to be our Analytics Manager for GoFood. In this role, you will be part of the GoFood Marketing team based in Jakarta, Indonesia. Managing marketing data, reporting and generating insightful information for business improvement. This role is crucial in data analytics, visualisation, reporting and insight generation.</span></div><div><br></div><div><br></div>

About the Role

Fasten your helmet and climb aboard, if you’re ready to be our Analytics Manager for GoFood. In this role, you will be part of the GoFood Marketing team based in Jakarta, Indonesia. Managing marketing data, reporting and generating insightful information for business improvement. This role is crucial in data analytics, visualisation, reporting and insight generation.




<li>Lead performance analysis, reporting, and problem solving for Food marketing performance for every campaign or periodical performance, across all various projects within Food Group</li><li>Lead data collection needs and support data capability for digital marketing &amp; CRM, also to collaborate with channel heads for process improvement</li><li>Lead data visualization and dashboarding projects and develop processes with marketing analytics teams to ensure seamless delivery</li><li>Develop and implement predictive models to understand and forecast user behavior and engagement. This involves utilizing statistical modeling techniques.</li><li>Collaborate cross-functionally with software engineers, product managers, marketing, and country teams to translate business needs into data solutions.</li>

<li>BS/MS in Engineering, Computer Science, Math, Statistics, or equivalent experience</li><li>At least 5 years of working experience in the data analytics field, people management experience is a plus.</li><li>Proficiency in data analysis tools and programming languages such as Python, R, SQL, and data visualization tools like Tableau, or Looker. Strong analytical skills to interpret complex data sets and extract actionable insights.</li><li>High proficient in Descriptive Analytics, Predictive Analytics, Clustering analytics</li><li>Data Management: Familiarity with data collection, storage, and management best practices. </li><li>Strong business acumen and project management skills with successful experience in collaborating with cross-functional teams</li><li>End to end the problem-solving mindset that can work in increments and exponents</li>

<div><b style="font-size: 16px;">About The Role:</b></div><div><br></div><div><span style="font-size: 16px;">Fasten your helmet and climb aboard, if you’re ready to be our Marketing Manager for GoFood. In this role, you will be part of the GoFood Marketing team based in Jakarta, Indonesia. Managing marketing strategy and executing go-to-market strategy for GoFood products, delivering the joy of food and culinary to new and loyal customers alike. This role is crucial in planning, implementing campaign plans such as communication strategy, channels, and promo based on the given budget.</span></div>

About The Role:

Fasten your helmet and climb aboard, if you’re ready to be our Marketing Manager for GoFood. In this role, you will be part of the GoFood Marketing team based in Jakarta, Indonesia. Managing marketing strategy and executing go-to-market strategy for GoFood products, delivering the joy of food and culinary to new and loyal customers alike. This role is crucial in planning, implementing campaign plans such as communication strategy, channels, and promo based on the given budget.


<li>Develop and execute integrated campaign plans that include activations across many formats and channels (e.g. video, interactive, social).&nbsp;</li><li>Collaborate with the GoFood business team in conceptualizing, designing and building strategies and campaigns to reach GoFood business goals and visions.</li><li>Partner with the creative and media team to develop robust and relevant communication for our different segments, using various drivers to impact growth according to the different personas.</li><li>Collaborate with the Product team to not only develop and execute strong GTMs for new product launches, but also become an integral partner in sharing input and consumer insights for product development.</li><li>Creating engaging and informative contents for digital marketing, website, blog, social media, and any other content marketing channels that the business might leverage to improve the conversion funnel particularly for high spender users and relevant for new product launches, supported by branding, copywriter and creative teams.&nbsp;</li><li>Identifying improvement areas for the incumbent marketing process or user journey and implementing the changes required for it. Including but not limited to CRM user journey, performance marketing, and social media engagement..</li>

<li>Bachelor's degree from reputable universities or equivalent practical experience.</li><li>5-6 years of experience working as a product marketing manager, analytics manager, or strategy &amp; planning manager in technology, start-up or FMCG.</li><li>Experience in crafting marketing, communication and business strategy.</li><li>Experience in end-to-end GTM Plan, campaign development, from planning, executing and reporting.</li><li>Experience working with cross-functional/cross-discipline stakeholders, and drafting and leading communication plans for internal stakeholders.</li><li>Experience with solving problems and thinking strategically in order to translate user tension into business opportunities for company growth.</li><li>Experience in brand health tracking on the reporting, trend monitoring and developing an improvement plan.</li>

<div><b style="font-size: 18px;">About The Role</b></div><div><br></div><div>Join our team and make a real impact! As the Merchant Account Management Experience Senior Manager, you and your team will play a pivotal role in driving positive merchant experience in managing their accounts on our platform. You will collaborate very closely with the SMB Region &amp; Enterprise sales team to get their feedback as the merchants’ guardians, and with the product team who will build products &amp; features based on your inputs. Merchant Care Unit and Sales Excellence will be your companions during this ride. You will have ample opportunity to flex and hone in on your business strategy, multi-tasking, analytical, and time-management skills - catering to the day-to-day needs and issues of our beloved merchants, and ensuring they get the experience they deserve.</div><div><br></div>

About The Role

Join our team and make a real impact! As the Merchant Account Management Experience Senior Manager, you and your team will play a pivotal role in driving positive merchant experience in managing their accounts on our platform. You will collaborate very closely with the SMB Region & Enterprise sales team to get their feedback as the merchants’ guardians, and with the product team who will build products & features based on your inputs. Merchant Care Unit and Sales Excellence will be your companions during this ride. You will have ample opportunity to flex and hone in on your business strategy, multi-tasking, analytical, and time-management skills - catering to the day-to-day needs and issues of our beloved merchants, and ensuring they get the experience they deserve.



<li>Create a delightful experience for merchants when managing their accounts through the merchant app (GoBiz) and when dealing with Gojek to resolve their issues. This would include entity ownership change, entity data change, outlet/restaurant bank account change, employee management, etc.</li><li>Ensure that merchants fully understand how to manage their entity, their outlets, and their employees in the merchant app through clear user experience and merchant education</li><li>Ensure that the processes that merchants have to go through to manage their accounts are as simple as possible while complying with any relevant government and legal regulations&nbsp;</li><li>Initiate and lead effort to fix issues and build/improve process &amp; product required to increase merchants’ satisfaction to GoBiz and Gojek and improve merchants’ stickiness</li><li>Manage feature/product implementation and rollouts</li><li>Give insights to product &amp; marketing team on merchants’ issues/sentiment on their experiences with GoBiz or with Gojek</li><li>Collaborate cross-functionally with product, marketing, sales, and other stakeholders to align strategies derived from data-driven analysis and execute plans effectively</li><li>Provide regular and ad-hoc impact reports and analyses to leadership team</li>

<li>Minimum 6 years of relevant working experience in strategy, project management, management consulting or other related roles that require strong analytical skills, problem-solving, and business acumen</li><li>A structured and analytical thinking process to develop framework, project charters, and prioritization</li><li>Strong business sense and ability to articulate complex analysis results to a wide range of audiences and translate the results to actionable business insights</li><li>Have good presentation skills - esp. the ability to present during problem solving session with other stakeholders (working-level or leadership)&nbsp;</li><li>Solid track record of stakeholder management</li><li>Proficiency in SQL/query is preferred, but not mandatory (would help to succeed in the role and guide team members when doing analysis)</li>

Merchant Account Management Experience Manager

<div><b style="font-size: 16px;">About the Role</b></div><div><br></div><div><span style="font-size: 16px;">As As Merchant Growth Lead, you will be responsible for driving growth through strategic collaboration with key merchant partners. You'll lead negotiations for co-funded promotions, align on sales performance targets, and ensure promotional strategies are mutually beneficial and ROI-positive. This role sits within the Growth team and plays a key role in connecting demand generation efforts with supply-side readiness and funding. You’ll work cross-functionally with Growth, Marketing, and Analytics to maximize performance across priority SKUs and campaigns.</span></div>

About the Role

As As Merchant Growth Lead, you will be responsible for driving growth through strategic collaboration with key merchant partners. You'll lead negotiations for co-funded promotions, align on sales performance targets, and ensure promotional strategies are mutually beneficial and ROI-positive. This role sits within the Growth team and plays a key role in connecting demand generation efforts with supply-side readiness and funding. You’ll work cross-functionally with Growth, Marketing, and Analytics to maximize performance across priority SKUs and campaigns.


<li>Support merchant growth by identifying opportunities to onboard new partners and expand assortment with existing merchants</li><li>Coordinate with merchants to secure funding for promotions aligned with growth campaigns.</li><li>Ensure SKU and assortment readiness for planned promos and high-traffic moments.</li><li>Maintain day-to-day relationships with key merchants, acting as the first point of contact.</li><li>Track merchant sales performance and prepare regular reports with actionable insights.</li><li>Work with internal teams (Category, Marketing, Ops) to align merchant activities with platform needs.</li><li>Assist in preparing materials for merchant reviews, joint planning, and upsell of new initiatives.</li>

<li>Min. 4 years of experience in business development, key account management, partnerships, or related roles (preferably in e-commerce, FMCG, or tech).</li><li>Strong negotiation and relationship-building skills with experience handling external partners or clients.</li><li>Solid analytical skills with the ability to interpret sales data, promo performance, and market trends.</li><li>Proficiency in Microsoft Excel; familiarity with BI tools or SQL is a plus.</li><li>Excellent communication and stakeholder management skills, both internally and externally.</li><li>Ability to manage multiple accounts and initiatives simultaneously with attention to detail and follow-through.</li><li>Comfortable working in a fast-paced, execution-driven environment with cross-functional collaboration</li>

<div><b style="font-size: 18px;">About The Role</b></div><div><br></div><div>Join our team and make a real impact! As the Merchant Issue Resolution Experience Senior Manager, you and your team will play a pivotal role in driving positive merchant experience when merchants are trying to get resolution for their issues with our platform or with our functions (i.e: Merchant Care Unit). You will collaborate very closely with the SMB Region &amp; Enterprise sales team to get their feedback as the merchants’ guardians, and with the product team who will build products &amp; features based on your inputs. Merchant Care Unit and Sales Excellence will be your companions during this ride. You will have ample opportunity to flex and hone in on your business strategy, multi-tasking, analytical, and time-management skills - catering to the day-to-day needs and issues of our beloved merchants, and ensuring they get the experience they deserve.</div>

About The Role

Join our team and make a real impact! As the Merchant Issue Resolution Experience Senior Manager, you and your team will play a pivotal role in driving positive merchant experience when merchants are trying to get resolution for their issues with our platform or with our functions (i.e: Merchant Care Unit). You will collaborate very closely with the SMB Region & Enterprise sales team to get their feedback as the merchants’ guardians, and with the product team who will build products & features based on your inputs. Merchant Care Unit and Sales Excellence will be your companions during this ride. You will have ample opportunity to flex and hone in on your business strategy, multi-tasking, analytical, and time-management skills - catering to the day-to-day needs and issues of our beloved merchants, and ensuring they get the experience they deserve.


<li>Create a delightful experience for merchants when they try to get help and/or resolution for their issues with GoFood, GoBiz, or Gojek</li><li>Ensure that merchants have full transparency and clarity when escalating an issue through GoBiz or Merchant Care Unit on how to get help, what to expect from the process, what will the SLA be to get resolution, and that merchants actually get resolution</li><li>Ensure merchants’ issue resolution in Gojek exceeds their experiences on the same with competitors’ platforms in terms of easiness and time spent to get resolution</li><li>Together with the Merchant Care Unit, problem solve the top 10 issues coming from merchants and continuously decrease the number of tickets through improvements on processes and products</li><li>Initiate and lead effort to fix issues and build/improve process &amp; product required to increase merchants’ satisfaction to GoBiz and Gojek; and improve merchants’ conversion &amp; stickiness to GoBiz</li><li>Build and continuously improve Merchant Satisfaction (MSAT) score as the quantifiable metric to measure merchants’ satisfaction with GoBiz and Gojek’s services to merchants</li><li>Manage feature/product implementation and rollouts</li><li>Give insights to product &amp; marketing team on merchants’ issues/sentiment on their experiences with GoBiz or with Gojek</li><li>Collaborate cross-functionally with product, marketing, sales, and other stakeholders to align strategies derived from data-driven analysis and execute plans effectively</li><li>Provide regular and ad-hoc impact reports and analyses to leadership team</li>

Merchant Issue Resolution Experience Manager

<div><b style="font-size: 16px;">About the Role</b></div><div><br></div><div><span style="font-size: 16px;">The Merchant Marketing Associate, CRM &amp; Acquisition Data will play a pivotal role in driving data-informed marketing strategies to accelerate GoFood’s growth. This role is responsible for developing and managing analytics dashboards, delivering actionable insights, and optimizing marketing performance across key initiatives. The ideal candidate will analyze merchant adoption of core GoFood features—such as promotions and ads—evaluate campaign effectiveness, and assess cost efficiency to guide smarter marketing decisions.</span></div><div><br></div><div><span style="font-size: 16px;">A core focus of this role is optimizing sales and CRM efforts to ensure cost-effective strategies for converting merchants to participate in promotional and advertising programs. By leveraging strong analytical skills, this role will contribute to refining business strategies, improving merchant conversion rates, and identifying untapped growth opportunities.</span></div><div><br></div><div><span style="font-size: 16px;">This position will collaborate closely with cross-functional teams—including marketing, product, and business units—to ensure alignment between analytics efforts and broader company objectives. It is ideally suited for a highly analytical, results-driven professional with a passion for transforming complex data into strategic insights.</span></div>

About the Role

The Merchant Marketing Associate, CRM & Acquisition Data will play a pivotal role in driving data-informed marketing strategies to accelerate GoFood’s growth. This role is responsible for developing and managing analytics dashboards, delivering actionable insights, and optimizing marketing performance across key initiatives. The ideal candidate will analyze merchant adoption of core GoFood features—such as promotions and ads—evaluate campaign effectiveness, and assess cost efficiency to guide smarter marketing decisions.

A core focus of this role is optimizing sales and CRM efforts to ensure cost-effective strategies for converting merchants to participate in promotional and advertising programs. By leveraging strong analytical skills, this role will contribute to refining business strategies, improving merchant conversion rates, and identifying untapped growth opportunities.

This position will collaborate closely with cross-functional teams—including marketing, product, and business units—to ensure alignment between analytics efforts and broader company objectives. It is ideally suited for a highly analytical, results-driven professional with a passion for transforming complex data into strategic insights.


<li>Build and manage marketing analytics frameworks – Develop dashboards and reports to track key marketing OKRs.</li><li>Analyze campaign performance and merchant behavior – Provide insights to optimize marketing strategies and drive growth</li><li>Develop predictive models and A/B testing – Improve forecasting, attribution, and marketing spend efficiency on CRM</li><li>Enhance targeting and segmentation – Use data-driven insights to refine merchant segmentation for better conversion and cost efficiency.</li>

<li>Holds a Bachelor’s or Master’s degree in Data Science, Statistics, Business Analytics, Marketing, or a related field.</li><li>Has over 3 years of experience in analytics, marketing intelligence, or data-driven decision-making roles, preferably within tech, e-commerce, or FMCG industries.</li><li>Proficient in data analytics and visualization tools such as SQL, Python, R, Tableau, Google Data Studio, or similar platforms.</li><li>Possesses strong statistical and predictive modeling skills, with experience in A/B testing, forecasting, and attribution analysis.</li><li>Demonstrates a proven ability to translate complex data into actionable insights and communicate findings effectively to both technical and non-technical stakeholders.</li><li>Experienced in marketing performance analysis, merchant segmentation, and ROI optimization.</li><li>Skilled in working cross-functionally with marketing, product, and business teams to ensure alignment of data-driven strategies with company goals.</li><li>Strong in problem-solving and critical thinking, with a proactive mindset and the ability to manage multiple priorities in a fast-paced environment while driving data-informed decision-making.</li>

Merchant Marketing Associate - CRM & Acquisition Data

<div><b style="font-size: 16px;">About the Role</b></div><div><br></div><div><span style="font-size: 16px;">This </span><b style="font-size: 16px;">Senior Associate role in GoFood</b><span style="font-size: 16px;"> plays a key supporting function in shaping how F&amp;B merchants discover and choose GoFood as their online food delivery (OFD) partner. Sitting within the Merchant Marketing team, you’ll work closely with the Branding &amp; Acquisition Manager to bring GoFood’s value proposition to life—ensuring that we reach, attract, and convert high-potential merchants across various touchpoints.</span></div><div><br></div><div><span style="font-size: 16px;">In your first six months, you’ll support the execution of </span><b style="font-size: 16px;">targeted acquisition campaigns</b><span style="font-size: 16px;">, helping to position GoFood as the top choice for food entrepreneurs looking to launch or expand their business. From localized marketing to educational content and digital outreach, your efforts will help ensure that our messaging is </span><b style="font-size: 16px;">clear, credible, and action-oriented</b><span style="font-size: 16px;">.</span></div><div><span style="font-size: 16px;">You’ll also play a vital role in </span><b style="font-size: 16px;">analyzing campaign performance</b><span style="font-size: 16px;">, identifying opportunities to optimize outreach strategies, and exploring new acquisition levers that align with merchant needs. Whether it’s through offline events, paid campaigns, or social media content—your work will directly contribute to expanding GoFood’s merchant base and growing our brand footprint.</span></div><div><br></div><div><span style="font-size: 16px;">This is a great opportunity for someone who’s passionate about </span><b style="font-size: 16px;">growth, marketing execution, and helping small businesses succeed</b><span style="font-size: 16px;">. You’ll be part of a collaborative team that thrives on experimentation, data, and impact—and you’ll help bring new merchants into the GoFood ecosystem in a way that feels inspiring and valuable.</span></div>

About the Role

This Senior Associate role in GoFood plays a key supporting function in shaping how F&B merchants discover and choose GoFood as their online food delivery (OFD) partner. Sitting within the Merchant Marketing team, you’ll work closely with the Branding & Acquisition Manager to bring GoFood’s value proposition to life—ensuring that we reach, attract, and convert high-potential merchants across various touchpoints.

In your first six months, you’ll support the execution of targeted acquisition campaigns, helping to position GoFood as the top choice for food entrepreneurs looking to launch or expand their business. From localized marketing to educational content and digital outreach, your efforts will help ensure that our messaging is clear, credible, and action-oriented.
You’ll also play a vital role in analyzing campaign performance, identifying opportunities to optimize outreach strategies, and exploring new acquisition levers that align with merchant needs. Whether it’s through offline events, paid campaigns, or social media content—your work will directly contribute to expanding GoFood’s merchant base and growing our brand footprint.

This is a great opportunity for someone who’s passionate about growth, marketing execution, and helping small businesses succeed. You’ll be part of a collaborative team that thrives on experimentation, data, and impact—and you’ll help bring new merchants into the GoFood ecosystem in a way that feels inspiring and valuable.


<li>Support the execution of <b>merchant acquisition campaigns</b> aimed at driving high-quality merchant sign-ups across various segments and regions.</li><li><b>Plan and execute all digital acquisition campaigns </b>using various ads platforms such as <b>Meta, Google, TikTok, and other ads platforms. </b></li><li>Develop and execute <b>SEO strategies</b> to improve keyword rankings and drive qualified organic traffic.</li><li>Continuously optimize campaigns by <b>experimenting with audience segmentation, bid strategies, creative assets, and ad copy variations</b> to improve key performance metrics across all funnel stages.</li><li><b>Work on a budget to maximize KPIs</b> while maintaining cost per acquisition (CPA) at an efficient level.</li><li>Work closely with the creative team to <b>develop engaging ad creatives </b>that effectively resonate with the target audience.</li><li>Monitor and report on merchant funnel performance from awareness to conversion, helping <b>optimize targeting</b> and messaging across channels.</li><li>Conduct r<b>esearch on merchant behavior, market trends, and competitor </b>strategies to support campaign planning and experimentation.</li><li>Execute l<b>ocalized and tactical initiatives</b> that help penetrate new merchant segments or high-potential areas.</li><li>Support the testing of <b>new acquisition tactics, including channel experiments, timing, and content variations, </b>to drive growth efficiency.</li><li>Coordinate with cross-functional teams (e.g., Creative, Sales Team Regional Ops) to ensure <b>timely delivery</b> of acquisition assets and campaigns.</li><li>Work with agencies / vendors to ensure<b> consistent execution</b> quality across external touchpoints.</li>

<li>3+ years of experience in <b>growth marketing, acquisition, performance marketing</b>, or related roles, preferably in tech, e-commerce, or F&amp;B industry.</li><li>Proficiency in running or supporting acquisition campaigns across various digital channels, such as paid ads, social media, SEO, SEM, affiliate marketing, Google Ads Manager, Meta Ads Manager, TikTok Ads Manager, Appsflyer, etc.</li><li>Familiarity with <b>customer/partner acquisition funnels</b> and conversion metrics.</li><li>Experience working with <b>cross-functional teams</b> (e.g., creative, regional teams, sales) to drive coordinated execution.</li><li>Comfortable with <b>basic campaign performance analysis</b> and using data to make recommendations.</li><li>Exposure to <b>local marketing or regional execution</b> is a plus.</li><li>Experience in working with or marketing to <b>SMBs or merchants</b> is an advantage.</li><li><b>Ability to query and analyze data using SQL</b> is a strong plus.</li><li>Bonus: Experience with <b>offline activation</b> acquisition channels</li>

Merchant Marketing Senior Associate - Acquisition

<div><b style="font-size: 16px;">About the Role</b></div><div><br></div><div><span style="font-size: 16px;">The Merchant Marketing Senior Associate, Incubation role in GoFood plays a pivotal function in accelerating the growth of newly onboarded merchants during their critical early months—typically the first 3 to 6 months—on the platform. This role is responsible for designing and executing structured, scalable marketing support and guidance that helps merchants build strong in-app presence, drive initial orders, and establish sustainable business performance. By equipping merchants with tailored promotional strategies, campaign participation, and effective onboarding processes, the incubation team ensures merchants are not only active but thriving early on. Ultimately, this contributes to higher merchant retention, stronger long-term partnerships, and increased Gross Merchandise Value (GMV) for the GoFood ecosystem.</span></div><div><br></div>

About the Role

The Merchant Marketing Senior Associate, Incubation role in GoFood plays a pivotal function in accelerating the growth of newly onboarded merchants during their critical early months—typically the first 3 to 6 months—on the platform. This role is responsible for designing and executing structured, scalable marketing support and guidance that helps merchants build strong in-app presence, drive initial orders, and establish sustainable business performance. By equipping merchants with tailored promotional strategies, campaign participation, and effective onboarding processes, the incubation team ensures merchants are not only active but thriving early on. Ultimately, this contributes to higher merchant retention, stronger long-term partnerships, and increased Gross Merchandise Value (GMV) for the GoFood ecosystem.



<li>Develop structured onboarding and growth playbooks tailored to longtail merchant segments        </li><li>Create targeted marketing strategies to boost order volume, visibility, and engagement within the first 3–6 months</li><li>Monitor performance milestones (e.g., first order, weekly repeat rate, GMV growth)            </li><li>Utilize CRM, push notifications, in-app placements, and social media to drive awareness and performance for new merchants.</li><li>Work with Merchant L&amp;D, provide self-serve educational materials, toolkits, and communications to help merchants navigate the platform and improve their operations and marketing</li><li>Work closely with sales, business, ops, and product teams to ensure alignment and support for incubation goals                </li><li>Track incubation metrics (e.g., GMV, retention, CO, MFP participation rate, app activity)</li><li>Generate insights and recommendations to improve the program continuously</li><li>Share performance updates with internal stakeholders</li>

<li>Has 3–4+ years of experience in roles such as growth marketing, lifecycle marketing, B2B/B2C marketing, strategy, business analysis, category management, or product marketing with a GTM or feature adoption focus. Experience in platform businesses such as marketplaces, e-commerce, food delivery, mobility, or fintech is a strong plus.</li><li>Holds a Bachelor’s degree in Marketing, Business, Economics, Engineering, or a related field. An MBA or equivalent with a focus on growth, marketing, or analytics is a plus.</li><li>Highly proficient in data analysis, with comfort working on dashboards, segmentation models, funnels, and behavioral analytics. Able to hypothesize and test growth strategies based on deep insights, such as diagnosing churn or identifying untapped merchant segments.  Makes decisions based on data rather than intuition.</li><li>Demonstrates a strong grasp of lifecycle marketing, segmentation, positioning, and channel strategies including CRM, in-product messaging, and sales enablement. Skilled at crafting value propositions and marketing communication tailored to different audience segments, while balancing scalability with personalization.</li><li>Experienced in leading and mentoring teams—ideally analysts and marketers—with a collaborative mindset. Able to influence stakeholders across product, operations, business, and design, while also providing constructive feedback and pushing back on ineffective approaches when needed.</li><li>Proficient in tools such as Excel, SQL, Looker, Tableau, or other similar BI platforms. Familiar with A/B testing frameworks and understands key performance marketing metrics.</li><li>Demonstrates the ability to synthesize data from various sources to form cohesive marketing and growth strategies aligned with business objectives.</li><li>Comfortable operating in dynamic, fast-paced environments while managing cross-functional projects and driving initiatives from strategy to execution.</li>

Merchant Marketing Senior Associate - Incubation

<div><b style="font-size: 16px;">About the Role</b></div><div><br></div><div><span style="font-size: 16px;">As the Merchant Marketing Growth Promo Senior Associate, you will be responsible for driving GoFood’s merchant engagement and revenue growth through increasing merchant funded promo adoption. Your primary focus will be on developing and executing marketing and CRM strategies that effectively influence merchants to participate in promotional programs, while supporting successful go-to-market (GTM) execution for new product rollouts.</span></div><div><br></div><div><span style="font-size: 16px;">In this role, you will own the end-to-end lifecycle of merchant promotional adoption—from awareness and onboarding to active participation and retention. You will lead the development of targeted CRM campaigns, optimize segmentation and messaging, and track performance to continuously improve campaign outcomes. You will also serve as the marketing lead for new promo-related feature launches, crafting compelling value propositions, managing GTM plans, and ensuring cross-functional alignment with product, business, and operations teams.</span></div><div><br></div><div><span style="font-size: 16px;">Your ability to blend data-driven insights with creative marketing execution will be critical in influencing merchant behavior at scale. You’ll play a key role in shaping how GoFood positions merchant funded promo as growth levers for merchants, contributing directly to business growth and merchant satisfaction.</span></div>

About the Role

As the Merchant Marketing Growth Promo Senior Associate, you will be responsible for driving GoFood’s merchant engagement and revenue growth through increasing merchant funded promo adoption. Your primary focus will be on developing and executing marketing and CRM strategies that effectively influence merchants to participate in promotional programs, while supporting successful go-to-market (GTM) execution for new product rollouts.

In this role, you will own the end-to-end lifecycle of merchant promotional adoption—from awareness and onboarding to active participation and retention. You will lead the development of targeted CRM campaigns, optimize segmentation and messaging, and track performance to continuously improve campaign outcomes. You will also serve as the marketing lead for new promo-related feature launches, crafting compelling value propositions, managing GTM plans, and ensuring cross-functional alignment with product, business, and operations teams.

Your ability to blend data-driven insights with creative marketing execution will be critical in influencing merchant behavior at scale. You’ll play a key role in shaping how GoFood positions merchant funded promo as growth levers for merchants, contributing directly to business growth and merchant satisfaction.


<li>Boost program participation through CRM &amp; Automation to drive merchant engagement in key programs by executing CRM campaigns</li><li>Develop and plan marketing assets distribution as well as create and manage marketing materials to support business growth, merchant education, and sales enablement&nbsp;</li><li>Adopt Go-to-Market strategy and lead feature launch communications by adopting CRM, social media, and internal sales channels</li><li>Run campaigns and experiments to improve merchant conversion with Sales team to test and improve outreach strategies, optimize campaign performance, and drive conversions&nbsp;</li><li>Conduct merchant segments and behavior analysis to drive strategic initiatives to shape better CRM strategies and merchant growth initiatives&nbsp;</li>

<li>Bachelor’s degree in Marketing, Business, Economics, Engineering, or related field with 3+ years of experience as a growth marketing, marketing strategy, business analyst, product marketing, or any related fields&nbsp;</li><li>Experience in platform businesses (e.g., marketplaces, e-commerce, food delivery, mobility, fintech, etc.) is a strong plus.</li><li>Highly proficient in data analysis – comfortable working with dashboards, segmentation models, funnels, and behavioral analytics.</li><li>Ability to hypothesize and test growth strategies based on deep insights (e.g., diagnosing churn reasons, identifying virgin merchants, etc.) to make strategic decisions</li><li>Strong experience in marketing and GTM including lifecycle marketing, segmentation, positioning, and channel strategy (CRM, in-product, sales enablement, etc.).</li><li>Experience in crafting value propositions and marketing communication for different audience segments and able to balance scale vs. personalization in merchant marketing efforts.</li><li>Proficient in Excel, SQL, Looker, Tableau, or similar BI tools and familiar with A/B testing frameworks and performance marketing metrics.</li>

Merchant Marketing Senior Associate, Growth Promo

<div><b style="font-size: 16px;">About the Role:</b></div><div><br></div><div><span style="font-size: 16px;">Join our team and make a real impact! As the Merchant Onboarding Experience Manager, you will play a pivotal role in driving positive merchant experience in the onboarding process to our platform. You will collaborate very closely with the SMB Region &amp; Enterprise sales team to get their feedback as the merchants’ guardians, and with the product team who will build products &amp; features based on your inputs. Merchant Care Unit and Sales Excellence will be your companions during this ride. You will have ample opportunity to flex and hone in on your business strategy, multi-tasking, analytical, and time-management skills - catering to the day-to-day needs and issues of our beloved merchants, and ensuring they get the experience they deserve.</span></div>

About the Role:

Join our team and make a real impact! As the Merchant Onboarding Experience Manager, you will play a pivotal role in driving positive merchant experience in the onboarding process to our platform. You will collaborate very closely with the SMB Region & Enterprise sales team to get their feedback as the merchants’ guardians, and with the product team who will build products & features based on your inputs. Merchant Care Unit and Sales Excellence will be your companions during this ride. You will have ample opportunity to flex and hone in on your business strategy, multi-tasking, analytical, and time-management skills - catering to the day-to-day needs and issues of our beloved merchants, and ensuring they get the experience they deserve.


<li>Create a delightful experience for merchants when onboarding their restaurant or their new outlet through the merchant app (GoBiz) and when dealing with Gojek to resolve their onboarding issues; surpassing merchants’ experiences when doing the same in competitors’ platforms</li><li>Ensure that the requirement to get merchants to be onboarded to GoFood are as simple as possible while complying with any relevant government and legal regulations</li><li>Ensure that the process to get onboarded in the app is easily understood and easy to get through, making merchants’ restaurants to show in GoFood as soon as possible</li><li>Do in-depth analysis to fix issues and build/improve process &amp; product required to improve merchants’ satisfaction to the onboarding process; improve merchants’ conversion rate to be onboarded and improve overall merchant onboarding time</li><li>Support Merchant Onboarding Experience Sr. Manager in managing feature/product implementation and rollouts</li><li>Create and present analysis to product &amp; marketing team on merchants’ issues/sentiment on their experiences with the onboarding process</li><li>Collaborate cross-functionally with product, marketing, sales, and other stakeholders to align strategies derived from data-driven analysis and execute plans effectively</li><li>Provide regular and ad-hoc impact reports and analyses to manager</li>

<li>Minimum 4 years of relevant working experience in strategy, analytics, project management, management consulting or other related roles that require strong analytical skills, problem-solving, and business acumen</li><li>A structured and analytical thinking process to create business analysis, framework, and project charters</li><li>Strong business sense and ability to articulate complex analysis results to a wide range of audiences and translate the results to actionable business insights</li><li>Have good presentation skills - esp. the ability to present during problem solving session with other stakeholders (working-level or leadership)&nbsp;</li><li>Proficiency in SQL/query is preferred. Candidate will be required to learn on the job if they come with no proficiency</li>

<div><b style="font-size: 16px;">About the Role: </b></div><div><br></div><div><span style="font-size: 16px;">Become a key player in scaling the GoMart business to new heights! As a Pricing &amp; Supply Manager, you'll be at the heart of our dynamic growth, reporting to key stakeholders, and collaborating with business and operations teams to identify customer pricing and driver allocations &amp; incentives.&nbsp;&nbsp;</span></div><div><span style="font-size: 16px;">If you have a passion for analytics and a drive to innovate, we want you on our team! Apply now and be part of our cutting-edge journey, shaping the future of the grocery industry in Indonesia!</span></div>

About the Role: 

Become a key player in scaling the GoMart business to new heights! As a Pricing & Supply Manager, you'll be at the heart of our dynamic growth, reporting to key stakeholders, and collaborating with business and operations teams to identify customer pricing and driver allocations & incentives.  
If you have a passion for analytics and a drive to innovate, we want you on our team! Apply now and be part of our cutting-edge journey, shaping the future of the grocery industry in Indonesia!


<li>Own key pricing &amp; supply objectives, defining strategy and rollout plan for pricing &amp; supply enhancements. Design and test scalable solutions and present the findings to senior management to drive business and strategic decision-making on feature prioritization and impact analysis.</li><li>Collaborate with the data science team, product managers, public relations, government relations, finance, and legal to ensure that implementation of pricing enhancement can be implemented seamlessly end-to-end</li><li>Continuously discover growth opportunities in business metrics by exploring Gojek’s vast data resources</li>

<li>At least 5 years working experience in an analytical role&nbsp;</li><li>Proficiency in multiple analytic tolls with strong knowledge of SQL and experimentation process</li><li>Effective communication skills with the ability to present financial information clearly and concisely</li><li>Strong project management skills to manage complex projects, also can manage and prioritize multiple internal and external stakeholders</li><li>Strong business acumen with a data-driven approach to problem-solving and the ability to drive initiatives independently.&nbsp;</li><li>A confident communicator in verbal and written English</li>

<div><span style="font-size: 11pt;">At Engineering Platform - Site Reliability Engineering, Gojek; we are looking for passionate engineers to join us in improving, and managing Gojek's engineering productivity, reliability, and observability across the board. The platform you’ll work on is designed to power diverse applications across Gojek’s many business lines. You get to work with an insanely driven and proud team of engineers who deliver fundamental functionality to enable multiple product groups at Gojek to deal with scenarios at a really interesting combination of scale and complexity. You are directly responsible for improving engineering quality and productivity and experience of engineers driving fundamental businessKPI for the company. If you enjoy creating tools and automating processes and are comfortable dealing with high scale and complex distributed systems - this role will be a great fit.</span></div>

At Engineering Platform - Site Reliability Engineering, Gojek; we are looking for passionate engineers to join us in improving, and managing Gojek's engineering productivity, reliability, and observability across the board. The platform you’ll work on is designed to power diverse applications across Gojek’s many business lines. You get to work with an insanely driven and proud team of engineers who deliver fundamental functionality to enable multiple product groups at Gojek to deal with scenarios at a really interesting combination of scale and complexity. You are directly responsible for improving engineering quality and productivity and experience of engineers driving fundamental businessKPI for the company. If you enjoy creating tools and automating processes and are comfortable dealing with high scale and complex distributed systems - this role will be a great fit.


<li><b>Cloud Administration</b></li><li>Hands-on in administering cloud-based infrastructure deployment which includes tasks such as provisioning of resources, user administration, monitoring computing resource utilization, network setup, backup/restore, and incident management.</li><li><b>Automation </b></li><li>Hands-on in designing and building SRE tooling to automate monitoring, incident response, and alerting to reduce time-consuming functions that are still necessary.</li><li>Proficient to build and improve CI/CD tooling to automate and streamline deployments&nbsp;Proficient in design and build of GitOps practise for infrastructure management&nbsp;DevOps </li><li>Proficient in CI/CD tools like GitLab CI/CD, Jenkins, and CircleCI, with experience in infrastructure automation using Terraform, Ansible, and CloudFormation.</li><li><b>K8s Administration</b></li><li>Hands-on experience in deploying and managing applications on Kubernetes, with knowledge of pod and container lifecycle management, service and ingress resource management, and persistent storage solutions.</li><li>Skills in Kubernetes networking concepts, including services, ingress controllers, and network policies, with a focus on scalability, high availability, and security.</li><li><b>IaC on Cloud:</b></li><li>Experience in infrastructure provisioning and management using Infrastructure as Code (IaC) tools like Terraform, Terragrunt, CloudFormation, and Azure Resource Manager (ARM).</li><li>Knowledgeable in IaC best practices, including version control, testing, and continuous integration/continuous deployment (CI/CD) pipelines for infrastructure code.</li><li><b>Networking&nbsp;</b></li><li>Proficient with Cloud Load Balancers, Cloud Networking, Wireless (Aruba)Build and manage Cloud product features for Enhanced Networking like VPC, API Gateway, CloudFront, Route 53, Cloud WAN, Direct Connect, PrivateLink, Transit Gateway, Elastic Load Balancing (ELB), etc.</li>

<li>10+ years of experience in SRE or DevOps space (at least 8+ in a large enterprise Cloud)</li><li>Experience maintaining and operating large-scale applications in cloud platforms such as AWS or GCP is a must-have.</li><li>Strong hands-on experience in Kubernetes is a must-have.</li><li>Deep knowledge of Linux as a production environment, and container technologies. e.g. Docker.</li><li>Ability to automate repetitive tasks and familiarity with scripting languages.&nbsp;</li><li>Strong understanding of infrastructure-as-code principles and best practices such as Terraform</li><li>Solid understanding of networking concepts and protocols.</li><li>Understanding of microservices architecture, event-driven architecture, Chef/Ansible and CI/CDStrong technical aptitude including excellent troubleshooting and communication skills.</li>

<div><b style="font-size: 18px;">About The Role</b></div><div>Process Improvement will devise and optimize operational workflows, identifying inefficiencies, and driving continuous process improvements within the fleet management team. This role involves analyzing data, streamlining maintenance and logistics processes. A key challenge in this role will be on operational effectiveness while adapting to evolving business needs. Within the first six months, the analyst will assess current workflows, implement efficiency strategies, and enhance reporting mechanisms, directly impacting cost savings, service reliability, and overall fleet performance. Success in this role will lead to scalable improvements in fleet operations. Ideally, you are a professional with excellent understanding in process managements and have / in the process of getting PMP, CBAP or Six Sigma certifications.</div><div><br></div>

About The Role
Process Improvement will devise and optimize operational workflows, identifying inefficiencies, and driving continuous process improvements within the fleet management team. This role involves analyzing data, streamlining maintenance and logistics processes. A key challenge in this role will be on operational effectiveness while adapting to evolving business needs. Within the first six months, the analyst will assess current workflows, implement efficiency strategies, and enhance reporting mechanisms, directly impacting cost savings, service reliability, and overall fleet performance. Success in this role will lead to scalable improvements in fleet operations. Ideally, you are a professional with excellent understanding in process managements and have / in the process of getting PMP, CBAP or Six Sigma certifications.



<li>Document business processes and owners, and ensure that Standard Operating Procedures are adhered throughout the flow</li><li>Work with stakeholders to gain deep understanding of the mechanics of Fleet management, and identify pain points</li><li>Collect and interpret fleet performance data to support strategic initiatives needed</li><li>Develop and refine processes related to vehicle onboarding, vehicle maintenance, driver onboarding, and financial settlement processes</li><li>Work closely with fleet partners, procurement, operations, and finance teams to drive continuous improvement.</li>

<li>A minimum of 5 years work experience in relevant sectors, e.g. Operations, Process Modeling,&nbsp; Improvement and Management</li><li>Excellent problem solving and data analytical skills</li><li>Great communication skills both in English and in Bahasa Indonesia</li><li>Strong sense of business and tech processes</li><li>Fast learner, can work in an ambiguous setting</li><div><br></div>

<div><b>About The Role</b></div><div><br></div><div>As a Product Design Lead at Gojek, you’ll play a key role in shaping design excellence for one of our core product areas. You’ll lead a team of designers to craft seamless, user-centric experiences that impact millions of users across Southeast Asia. Working closely with Product, Engineering, and Marketing, you'll ensure our design solutions strike the right balance between user needs and business goals. In this role, you'll also contribute to scaling design systems and building a culture of creativity, inclusion, and craft quality.</div>

About The Role

As a Product Design Lead at Gojek, you’ll play a key role in shaping design excellence for one of our core product areas. You’ll lead a team of designers to craft seamless, user-centric experiences that impact millions of users across Southeast Asia. Working closely with Product, Engineering, and Marketing, you'll ensure our design solutions strike the right balance between user needs and business goals. In this role, you'll also contribute to scaling design systems and building a culture of creativity, inclusion, and craft quality.


<li>Guide the end-to-end design process for your product area from discovery to delivery, ensuring a high standard of UX and UI design.</li><li>Lead, coach, and support a team of product designers, helping them grow in craft and career.</li><li>Partner closely with Product, Engineering, and Research to define problem spaces, co-create solutions, and deliver value to users.</li><li>Champion the use of design systems to ensure scalable and consistent experiences across platforms.</li><li>Leverage user insights and data to drive decisions and improve usability, accessibility, and satisfaction.</li><li>Set a high bar for design execution, giving thoughtful feedback and raising the overall quality of the team's output.</li><li>Help improve design processes and rituals, enabling the team to work more effectively in fast-paced environments.</li>

<li>Has 7 years in product design with at least 2 years in a design leadership or people management role.</li><li>Demonstrated success in mentoring and managing designers, with a focus on growth, inclusion, and team well-being.</li><li>Proven ability to translate complex problems into simple and elegant user experiences that drive impact.</li><li>Comfortable working cross-functionally and navigating ambiguity alongside product and engineering partners.</li><li>Strong portfolio showcasing deep user understanding, visual design strength, and design systems knowledge.</li><li>Comfortable in high-growth, fast-moving environments and able to prioritize and pivot when needed.</li><li>Strong communication and storytelling skills, you can clearly present work, rationale, and strategic thinking.</li>

<div><b style="font-size: 16px;">About The Role</b></div><div><br></div><div><span style="font-size: 16px;">We are seeking a "Product Designer" to drive product innovation by creating elegant and impactful user experiences. You'll tackle complex design challenges, working on projects that have a direct impact on our customers and our business. You'll lead the design of key initiatives, collaborate with cross-functional teams and senior leadership directly, and help define the future of Gojek's product offerings. If you are someone who loves solving complex problems and lives and breathes user experience, we look forward to hearing from you.</span></div>

About The Role

We are seeking a "Product Designer" to drive product innovation by creating elegant and impactful user experiences. You'll tackle complex design challenges, working on projects that have a direct impact on our customers and our business. You'll lead the design of key initiatives, collaborate with cross-functional teams and senior leadership directly, and help define the future of Gojek's product offerings. If you are someone who loves solving complex problems and lives and breathes user experience, we look forward to hearing from you.


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